*send your resumes to kalya...@shstinc.com <kalya...@shstinc.com>*

*Position: Network Administrator*

*Location: Brooklyn, NY*

*Duration: 36 months*



Required Skills

•         Minimum 2 Years Experience with troubleshooting and resolving
computer system problems.

•         Minimum 2 Years Experience with Microsoft Windows XP Professional.

•         Minimum 2 Years Experience with Microsoft Server.

•         Minimum 2 Years Experience with Wide Area Network (WAN) Concepts
and Theories.

•         Minimum 2 Years Experience with Local Area Network (LAN) Concepts
and Theories.

•         Minimum 2 Years Experience interacting with a wide variety of
personnel within the Agency.

•         Minimum 2 Years Experience handling multiple projects and
deadlines.



Job Description

•         Help remote site staff deal with a wide range of technical issues.

•         Manage working relationships with remote site staff.

•         Act as a liaison between remote site staff and MIS.

•         Manage requests from multiple remote site staff members.

•         Provide on-demand training to remote site staff.

•         Support remote site LAN services.

•         Optimize system performance through software and hardware
configuration.

•         Perform quality checks on outcomes of work performed.

•         Document system installation, configuration procedures and
current configuration.

•         Troubleshoot and resolve remote site staff computer system
problems.

•         Analyze problem and research solutions by querying existing
knowledge base.

•         Identify, test and implement solutions, managing system
resolution with available resources.

•         Communicate technical solutions and implementation processes,
then implement long-range solutions.

•         Document hardware and software problems and resolutions.





*Position: Voip Network Analyst*

*Location: Brooklyn, NY*

*Duration: 36 months*



Required Skills

•         Minimum 8 Years Experience with Wide Area Network
(WAN)design/implementation.

•         Minimum 6 Years Experience with Local Area Network
(LAN)design/implementation.

•         Minimum 6 Years Experience with IP Sub-netting.

•         Minimum 6 Years Experience with IP Routing.

•         Minimum 6 Years Experience with TCP/IP traffic analysis.

•         Minimum 4 Years Experience with Voice over Internet Protocol
(VoIP) design.

•         Minimum 4 Years Experience with Voice over Internet Protocol
(VoIP) implementation.



Job Description

•         Assist in developing a VoIP infrastructure support proposal.

•         Develop and prepare system-level requirements that speak to the
general approach and design of the solution.

•         Develop and prepare system-level specifications that speak to the
implementation of the solution.

•         Develop and prepare field-level specifications that speak to the
practical implementation of the solution.

•         Assist in developing the VoIP infrastructure support system
documentation.

•         Develop operational and installation procedures for VoIP
infrastructure support.

•         Develop guidelines and upgrade techniques of new operational
procedures for VoIP infrastructure support.

•         Develop detailed VoIP infrastructure support designs.

•         Perform VoIP infrastructure enhancements.

•         Work with MIS staff  to plan VoIP infrastructure support
implementation, enhancements and changes.

•         Provide assistance to MIS technical support staff when they are
unable to resolve a VoIP infrastructure support issue by themselves.

•         Provide general programming assistance to other MIS
programmers/projects as needed

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