Hi,

If you are Interested and available for the Job, Please revert back with
latest resume, expected pay rate, availability and other details required
for submission to *n...@apetan.com <n...@apetan.com>.*



*Job Title*

*Voice Engineer*

*Project Location   *

*Horsham PA*

*Duration*

*6+ months *


*Skills Required and Job Description:*



*Mode of Interview:  Telephonic*



*Job Description*

This position is to assist with the day to day support of the *CSS NICE IEX*
platform.

*responsibilities for this position(Please be detailed as to what the
candidate is expected to do or complete on a daily basis)*

This position will provide support and maintenance of Health Care Company's
workforce optimization tools for the contact center with an emphasis on the
Nice WFM (IEX) product.

The position's responsibilities will include incident and problem
management, planning and execution of maintenance activities, vendor
management, and serving as an application subject matter expert for
upgrades, projects and integration efforts.

*software tools/skills are needed to perform these daily responsibilities*
• 2+ years experience using or supporting Nice workforce optimization tools
or similar tools from a different vendor such as Aspect or Verint
• 2+ years application or infrastructure support in a large enterprise
environment
• 2+ years experience with Windows Server 2008/2012 and Windows
applications.

*skills/attributes are a must have*

 2+ years experience using or supporting Nice workforce optimization tools
or similar tools from a different vendor such as *Aspect or Verint.*

*skills/attributes are nice to have*

 2 plus years supporting a *NICE IEX 4.6* platform



*Please fill below mention form ASAP*





*Full Name (As per SSN/Passport):*

*Contact No:*

*Email:*

*Current location (Complete address with zip code)*

*Skype id*

*Availability to start :*

*Visa Status with Validity*

*Last 5 digits SSN*

*Total Years of IT Experience:*

*Education :*

1.       *Passing year of Bachelors/Masters*

2.       *Bachelors/Masters’ degrees*

3.       *University Name (Bachelors/Masters)*

*DOB (DD/MM/YYYY)*

*Bill Rate*

*Nick G.* |* Technical Recruiter **| **Apetan Consulting LLC |*

*Tel: 201-620-9700 * 141 **| **15 Union Avenue,  office # 6,  Rutherford,
New Jersey 07070  | *

*Mail :-** n...@apetan.com <n...@apetan.com> **| **www.apetan.com*
<http://www.apetan.com/> |

linkedin: https://www.linkedin.com/in/nikhil-gupta-a4637391

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