Hi, Hope you are doing great! Please find the requirement below , If you find yourself comfortable with the requirement please reply back with your updated resume and I will get back to you or I would really appreciate if you can give me a call back at my contact number
*609-853-0818 Ext.2176 Positions: Tivoli Admin / Engineer Location: Chicago, IL Duration: 12+ months* • Ability to install, configure, deploy, patch, implement, change, release, maintain, upgrade, migrate, administer and support the following technologies o IBM Tivoli Identity Manager(ITIM) o IBM Tivoli Directory Server o IBM Tivoli Directory Integrator o IBM Tivoli Access Manager(TAM) o IBM Security Access Manager(ISAM) • Excellent Enhancements, Troubleshooting and Support Skills of ITIM, TAM, ISAM and its Inter dependent components(like IBM Tivoli Directory Server, IBM Tivoli Directory Integrator, IBM HTTP Server, WebSeal Server, Policy Server) • Flexibility to work in shifts for 24x7 support • Co-ordination with multiple stake holders / Third party Vendors for break-fix. • Excellent listening skills & ability to communicate clearly and fluently in English • Must be able to lead and participate in outage calls • Create the Standard Operating Procedure and update the knowledge database documentation whenever required • Participate in daily/ weekly/ monthly/ customer / internal meetings and provide activities report. • Follow Compliance and Regulation policy of TCS and Customer • Understand the SLA and ensure the SLAs are met as per the TCS agreement with customer • Work with onshore team and ensure deliverables are delivered on time • Able to create policy and procedure manual • Ability to present reports to all level of clients, internally and externally • Excellent organizational & communication skills • Ability to adapt and influence in a rapidly changing environment • Strong interpersonal, communication, organization and follow-through skills • Ability to understand customers’ expectations and implement new technologies • Develop and maintain a relationship with clients • Responsible for customer satisfaction • Produce and maintain detailed technical documentation for assigned tasks and projects • Demonstrate ability to work effectively in a team environment • Create design and support documentation • Offer ideas for quality and process improvements that align with the organization's goals • Assist in the implementation of best practices, processes and tools *Thanks & Regards Priyanka Bhattacharjee Technical Recruiter * Desk: 609-853-0818 Ext.2176 Fax : 609 799 5746 Email:*priyank...@nityo.com <priyank...@nityo.com>* www.nityo.com -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at https://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
