Début du message réexpédié :
De : Dar Scott d...@swcp.com
Date : 4 mai 2012 21:13:58 HAEC
À : How to use LiveCode use-livecode@lists.runrev.com
Objet : Rép : paying for bug fixes (was Re: [ANN] Installer Maker Plugin
1.7.8)
Répondre à : How to use LiveCode use-livecode@lists.runrev.com
Clearly the way to make customers as confident as possible in how they can
trust in their ISV !
Le 4 mai 2012 à 21:38, Tim Jones a écrit :
On May 4, 2012, at 12:13 PM, Dar Scott wrote:
What would you hope for, look for, in bug fixes when you buy a product? In
particular, if I put
3b - Alter your cost structure to cover the updating of old
versions.
Everyone pays more.
That's a good point. No matter which way you look at it the
user must pay for the maintenance and support of the software
for the developer to stay in buisiness. By limiting the free
update
Hey! Ad Hominem's are people too! ;=)
Bob
On May 3, 2012, at 7:27 PM, Mark Wieder wrote:
And I don't want
this to be an ad hominem on Mark or on InstallerMaker.
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No, Bob, you've confused Ad Hominem with Homo Sapiens sub-species, Homo Ad
Nauseum :-P .
Tim
On May 4, 2012, at 8:35 AM, Bob Sneidar wrote:
Hey! Ad Hominem's are people too! ;=)
Bob
On May 3, 2012, at 7:27 PM, Mark Wieder wrote:
And I don't want
this to be an ad hominem on Mark or
...surely it just needs an Ad Blocker? ;-)
Best,
Keith..
On 4 May 2012, at 16:40, Tim Jones wrote:
No, Bob, you've confused Ad Hominem with Homo Sapiens sub-species, Homo Ad
Nauseum :-P .
Tim
On May 4, 2012, at 8:35 AM, Bob Sneidar wrote:
Hey! Ad Hominem's are people too! ;=)
Bob
Ohh... well NEVER MIND! :-)
Bob
On May 4, 2012, at 8:40 AM, Tim Jones wrote:
No, Bob, you've confused Ad Hominem with Homo Sapiens sub-species, Homo Ad
Nauseum :-P .
Tim
On May 4, 2012, at 8:35 AM, Bob Sneidar wrote:
Hey! Ad Hominem's are people too! ;=)
Bob
On May 3,
Understand and I agree. I've just downloaed InstallerMaker to give it a
whirl
Pete
lcSQL Software http://www.lcsql.com
On Thu, May 3, 2012 at 7:27 PM, Mark Wieder mwie...@ahsoftware.net wrote:
Peter-
Thursday, May 3, 2012, 6:43:27 PM, you wrote:
Personally, I am averse to having to pay
Here at my place the Igors, minions and henchmen are eager for the darzLab
shingle to hang out and we put some products and freebees in the window. Many
of these will support folks developing in LiveCode. So, this is important to
me.
We here on this list are small small shops and want to
Dar-
Thanks. Good points all. Stuff to think about.
--
-Mark Wieder
mwie...@ahsoftware.net
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preferences:
What would you hope for, look for, in bug fixes when you buy a product? In
particular, if I put something into a storefront window and, in some fit of
insanity, you bought one, what would you think is a reasonable bug-fix policy
for your purchase? Or your niece bought one?
Dar
On May 4,
On May 4, 2012, at 12:13 PM, Dar Scott wrote:
What would you hope for, look for, in bug fixes when you buy a product? In
particular, if I put something into a storefront window and, in some fit of
insanity, you bought one, what would you think is a reasonable bug-fix policy
for your
On May 4, 2012, at 1:40 PM, Dar Scott wrote:
Thank you, Tim. This is very clear and attractive.
I do have a question. If Product X is on version 8.8 and a customer is using
1.0.5 (released 11 years ago, just before 2.0.0) and finds a bug, do you fix
the bug? That is, do you create
If I may chime in here, if there is a bug in a prior major revision, and no one
called to say so, and there is no maintenance contract, then I think the end
user should pay for the new major version. You may as a favor, and if you know
what the problem is, do a bug fix and release it, but that
On May 4, 2012, at 2:54 PM, Tim Jones wrote:
I do have a question. If Product X is on version 8.8 and a customer is
using 1.0.5 (released 11 years ago, just before 2.0.0) and finds a bug, do
you fix the bug? That is, do you create version 1.0.6?
That falls WAY outside of expected
Hi, Bob!
Would it meet the intent of what you are saying to essentially close the
bugs-to-be-fixed list for a major release some period of time--say a
month--after the release of the next major release? (With the caveats of may
opt to do so as you say.) Or should that period be in the 3
On May 4, 2012, at 3:02 PM, Dar Scott wrote:
Hi, Bob!
Would it meet the intent of what you are saying to essentially close the
bugs-to-be-fixed list for a major release some period of time--say a
month--after the release of the next major release? (With the caveats of
may opt to do so
It's my experience that if I purchase software within a time period of
something like a month or two before a major release, I get comped the new
version. The period of time is up to you but it's usually something like a
month or two. The reason for this is that developers like to keep their
In this case, we offer a 60 day protection amnesty period - if the user buys
a version and we ship a major upgrade within the 60 days after they purchase,
they get the new version for free.
Probably worth pointing out here that Mark's scheme offers this for 3 months.
So theres some trade
So, I'm eager to learn what those who buy products from each
other in this community expect from others in terms of bug
fixes and upgrades and paying more money.
You don't know how many times Ive mulled over this question. All I can
really say is that it depends on:
1) Does the type of
3b - Alter your cost structure to cover the updating of old versions.
Everyone pays more.
That's a good point. No matter which way you look at it the user must pay for
the maintenance and support of the software for the developer to stay in
buisiness. By limiting the free update period the
Hi everyone,
There was still a problem in the Installer Maker Plugin and I believe we've got
it fixed now. Version 1.7.8 should be displaying all button labels correctly in
LiveCode 5.5. If you still encounter a problem, please let me know.
You can download the Installer Maker Plugin from our
Mark-
Thursday, May 3, 2012, 4:03:28 PM, you wrote:
Hi everyone,
There was still a problem in the Installer Maker Plugin and I
believe we've got it fixed now. Version 1.7.8 should be displaying
all button labels correctly in LiveCode 5.5. If you still encounter
a problem, please let me
Dear Mark,
Feel free to contact me off-list.
--
Best regards,
Mark Schonewille
Economy-x-Talk Consulting and Software Engineering
Homepage: http://economy-x-talk.com
Twitter: http://twitter.com/xtalkprogrammer
KvK: 50277553
We will have room for new projects after 1 June. Contact me now and
Mark W.,
If you read Mark S.'s page, he makes it very clear that all bug fixes and
new releases are free for a three month period after you've bought his
software.
I don't understand what the problem is...
Judy
On Thu, 3 May 2012, Mark Wieder wrote:
Mark-
Thursday, May 3, 2012, 4:03:28
And, FWIW, Rev certainly makes people pay for bug fixes. I'm still
waiting for rotate to work properly, something that's NEVER worked since
version 1.
Judy
On Thu, 3 May 2012, Mark Wieder wrote:
Er... this just caught my eye. You make people pay for bug fixes?
Judy-
Thursday, May 3, 2012, 6:02:06 PM, you wrote:
Mark W.,
If you read Mark S.'s page, he makes it very clear that all bug fixes and
new releases are free for a three month period after you've bought his
software.
I don't understand what the problem is...
Not a problem exactly. I'm a
Judy-
Thursday, May 3, 2012, 6:16:48 PM, you wrote:
And, FWIW, Rev certainly makes people pay for bug fixes. I'm still
waiting for rotate to work properly, something that's NEVER worked since
version 1.
I thought bug releases (the minor versions) were free. It's the major
versions you pay
Everyone is free to implement whatever they want as far as bug fixes are
concerned as long as they make it clear up front.
Personally, I am averse to having to pay for a release of a product where
the ONLY changes are bug fixes and there are no enhancements, no matter how
long I've owned the
You can download the Installer Maker Plugin from our website at
http://rrinstallermaker.economy-x-talk.com where you can also obtain
a license. This version is free for everyone who bought a license
during the past 3 months.
^
Er... this just caught my eye.
Peter-
Thursday, May 3, 2012, 6:43:27 PM, you wrote:
Personally, I am averse to having to pay for a release of a product where
the ONLY changes are bug fixes and there are no enhancements, no matter how
long I've owned the product. I don't know enough about this situation to
know if that's
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