Re: Indy License upgrade
Peter: Heather must have missed your email. Same situation, I wrote to support and they have combined the licenses and extended the renewal date under the new, price lock-down license. You may want to contact them again. Regards, Sri. -- View this message in context: http://runtime-revolution.278305.n4.nabble.com/Indy-License-upgrade-tp4694286p4694468.html Sent from the Revolution - User mailing list archive at Nabble.com. ___ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
Re: Indy License upgrade
So almost a week gone by and no response from Heather. I guess I got a perpetual license and an extra seat in exchange for my $499. Good deal. On Thu, Jul 23, 2015 at 4:00 PM Peter Haworth p...@lcsql.com wrote: I've emailed Heather about the issues in this post, just posting them here for others to watch out for. I renewed my Indy license today under $499 deal. The final screen I got after paying showed the next renewal date as 7/23/2016, as did the confirmation email I got. Before the renewal, my Indy license expiration date was 10/18/2016. After the renewal, the date stayed the same but a new license described as perpetual turned up in may account. On the Seats tab of my account, I now have 2 seats listed, both under my name. It's entirely possible I did something wrong but all I did was click on the link in Kevin's latest email and go from there. I'm sure Heather will correct all this but be sure to check out your account settings after renewing. ___ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
Re: Indy License upgrade
Hi Sri Heather sorted this out as far as I can remember. She added 2 years to my existing subscription as Follows: LiveCode Indy - Price Lock Subscription ID 14579206 Total $299 Yearly Next Payment Date 29th Jul 2018 My previous subscription would have expired in 2016 Thank you kindly for this email Much appreciated Best regards Peter On 29 Jul 2015, at 7:29 PM, Sri sri...@gmail.com wrote: Peter: Heather must have missed your email. Same situation, I wrote to support and they have combined the licenses and extended the renewal date under the new, price lock-down license. You may want to contact them again. Regards, Sri. -- View this message in context: http://runtime-revolution.278305.n4.nabble.com/Indy-License-upgrade-tp4694286p4694468.html Sent from the Revolution - User mailing list archive at Nabble.com. ___ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode ___ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
Re: Indy License upgrade
Peter - I'm sorry for the delay. I will get to it. Your license will get merged/extended. At present I have a huge mound of email to get through, I am progressing and it will all get done, I just ask for your patience while I work through it. Regards, Heather Heather Laine Customer Services Manager LiveCode Ltd www.livecode.com On 29 Jul 2015, at 17:20, Peter Haworth p...@lcsql.com wrote: So almost a week gone by and no response from Heather. I guess I got a perpetual license and an extra seat in exchange for my $499. Good deal. On Thu, Jul 23, 2015 at 4:00 PM Peter Haworth p...@lcsql.com wrote: I've emailed Heather about the issues in this post, just posting them here for others to watch out for. I renewed my Indy license today under $499 deal. The final screen I got after paying showed the next renewal date as 7/23/2016, as did the confirmation email I got. Before the renewal, my Indy license expiration date was 10/18/2016. After the renewal, the date stayed the same but a new license described as perpetual turned up in may account. On the Seats tab of my account, I now have 2 seats listed, both under my name. It's entirely possible I did something wrong but all I did was click on the link in Kevin's latest email and go from there. I'm sure Heather will correct all this but be sure to check out your account settings after renewing. ___ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode ___ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
Re: Indy License upgrade
Hi Peter My apologies. I responded to an email from Shri regarding your Indy subscription. The issue that I had was similar to yours but got sorted within two days. My apologies again and I hope issue get’s sorted out quickly. Best regards Peter Gagiano On 29 Jul 2015, at 6:20 PM, Peter Haworth p...@lcsql.com wrote: So almost a week gone by and no response from Heather. I guess I got a perpetual license and an extra seat in exchange for my $499. Good deal. On Thu, Jul 23, 2015 at 4:00 PM Peter Haworth p...@lcsql.com wrote: I've emailed Heather about the issues in this post, just posting them here for others to watch out for. I renewed my Indy license today under $499 deal. The final screen I got after paying showed the next renewal date as 7/23/2016, as did the confirmation email I got. Before the renewal, my Indy license expiration date was 10/18/2016. After the renewal, the date stayed the same but a new license described as perpetual turned up in may account. On the Seats tab of my account, I now have 2 seats listed, both under my name. It's entirely possible I did something wrong but all I did was click on the link in Kevin's latest email and go from there. I'm sure Heather will correct all this but be sure to check out your account settings after renewing. ___ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode ___ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
Indy License upgrade
I've emailed Heather about the issues in this post, just posting them here for others to watch out for. I renewed my Indy license today under $499 deal. The final screen I got after paying showed the next renewal date as 7/23/2016, as did the confirmation email I got. Before the renewal, my Indy license expiration date was 10/18/2016. After the renewal, the date stayed the same but a new license described as perpetual turned up in may account. On the Seats tab of my account, I now have 2 seats listed, both under my name. It's entirely possible I did something wrong but all I did was click on the link in Kevin's latest email and go from there. I'm sure Heather will correct all this but be sure to check out your account settings after renewing. ___ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
