AW: like doing a short test for me?, was: No screenshot from LC video possible
My fault, obviously some people of you, who wanted to make the test couldn' even play my video. I forgot that a standard Windows machine doesn't have a codec for h.264 videos on board. So you would have had to install a codec (like the LAV filters). I now modified my test program, so that you can choose any of your own video files on your computer. So, if you would like to do another test, read below, my previous posting Thanks Tiemo -Ursprüngliche Nachricht- Von: use-livecode [mailto:use-livecode-boun...@lists.runrev.com] Im Auftrag von Tiemo Hollmann TB via use-livecode Gesendet: Mittwoch, 12. Juli 2017 15:46 An: 'How to use LiveCode' <use-livecode@lists.runrev.com> Cc: Tiemo Hollmann TB <toolb...@kestner.de> Betreff: like doing a short test for me?, was: No screenshot from LC video possible Hello, Windows developers only! since I have no idea, what the reason of my "no screenshot" problem is, I want to try to compare system configurations of the machines, where this problem occurs to find with some luck, what they have in common and so perhaps the source of this issue, though I probably won't see the wood for the trees. Up to now, I only have two customers with this issue and so it is hard to search for "exotic" similarities. If you would like to help me and make a test for me, please download my little test program from 1. Open the LC 8.1.4 program and klick the left button, it should play a video, which was unpacked in the same dir as the livecode file in the left window and make a screenshot in the right window 2. if the right window only is black (screenshot was not successful), try to make a screenshot with "Alt Gr" + "Print" of the left video window and paste it into word or other program to see, if windows can take a screenshot. 3. Do the same with the right button (without videobuffer) If any of these test cases didn't produced a screenshot of the video, I would like to get your system informations (I will delete them right after evaluation) and the notice, which case didn't produced a screenshot. If both test cases produced a screenshot, you don't have to send me any notice. You can retrieve the system informations here: - press Windows-Key + R. - type "msinfo32" - Choose menu File - Export, enter a filename Systeminformationen_xy.txt - send me this file as PM If you have concerns about your privacy, please delete all personal information from the log file, like your IP number, you name of the machine or whatever you want. Thank you for your help. Tiemo -Ursprüngliche Nachricht- Von: use-livecode [mailto:use-livecode-boun...@lists.runrev.com] Im Auftrag von Tiemo Hollmann TB via use-livecode Gesendet: Dienstag, 11. Juli 2017 09:21 An: LiveCode User Liste senden <use-livecode@lists.runrev.com> Cc: Tiemo Hollmann TB <toolb...@kestner.de> Betreff: No screenshot from LC video possible Hello, LC 8.1.4, Windows 10 I am using the standard LC videoPayer (directShow) to play H.264 mp4 videos. One essential feature of my program is, that the user can take screenshots from the video, edit and save them. Today I got the second customer call with a Win 10 machine, who can't take screenshots from my LC videos. The video screen is just black on the taken screenshot. This issue does not only happen with the build in LiveCode screenshot feature, but also, if they take a screenshot with the windows print key or other screenshot tools. Up to now, this issue happens only at 2 customers, on all other Win 10 machines, taking a video screenshot works fine. The alwaysBuffer of the videoPlayer is set to false (setting it to true, I don't see any video playing) I also checked to disable the Kaspersky AV on the client computer (Kaspersky has a feature to prevent screenshots), but without success. Btw. the old version of my program with the quicktime player works fine on these machines. I googled a lot, but didn't found any related issues in the net, so I assume, it must be related to the LiveCode implementation of the directShow videoPlayer. But in combination with any special hardware or software setting on these two computers. Has anybody already experienced similar issues or has any shot in the dark, what system options, drivers, other tools in combination with LiveCode could have an influence on taking a screenshot? Any idea, what I could check for is welcome Tiemo ___ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode ___ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode ___
like doing a short test for me?, was: No screenshot from LC video possible
Hello, Windows developers only! since I have no idea, what the reason of my "no screenshot" problem is, I want to try to compare system configurations of the machines, where this problem occurs to find with some luck, what they have in common and so perhaps the source of this issue, though I probably won't see the wood for the trees. Up to now, I only have two customers with this issue and so it is hard to search for "exotic" similarities. If you would like to help me and make a test for me, please download my little test program from http:// www.kestner.de/material/screenshot-test1.livecode 1. Open the LC 8.1.4 program and klick the left button, it should play a video, which was unpacked in the same dir as the livecode file in the left window and make a screenshot in the right window 2. if the right window only is black (screenshot was not successful), try to make a screenshot with "Alt Gr" + "Print" of the left video window and paste it into word or other program to see, if windows can take a screenshot. 3. Do the same with the right button (without videobuffer) If any of these test cases didn't produced a screenshot of the video, I would like to get your system informations (I will delete them right after evaluation) and the notice, which case didn't produced a screenshot. If both test cases produced a screenshot, you don't have to send me any notice. You can retrieve the system informations here: - press Windows-Key + R. - type "msinfo32" - Choose menu File - Export, enter a filename Systeminformationen_xy.txt - send me this file as PM If you have concerns about your privacy, please delete all personal information from the log file, like your IP number, you name of the machine or whatever you want. Thank you for your help. Tiemo -Ursprüngliche Nachricht- Von: use-livecode [mailto:use-livecode-boun...@lists.runrev.com] Im Auftrag von Tiemo Hollmann TB via use-livecode Gesendet: Dienstag, 11. Juli 2017 09:21 An: LiveCode User Liste senden <use-livecode@lists.runrev.com> Cc: Tiemo Hollmann TB <toolb...@kestner.de> Betreff: No screenshot from LC video possible Hello, LC 8.1.4, Windows 10 I am using the standard LC videoPayer (directShow) to play H.264 mp4 videos. One essential feature of my program is, that the user can take screenshots from the video, edit and save them. Today I got the second customer call with a Win 10 machine, who can't take screenshots from my LC videos. The video screen is just black on the taken screenshot. This issue does not only happen with the build in LiveCode screenshot feature, but also, if they take a screenshot with the windows print key or other screenshot tools. Up to now, this issue happens only at 2 customers, on all other Win 10 machines, taking a video screenshot works fine. The alwaysBuffer of the videoPlayer is set to false (setting it to true, I don't see any video playing) I also checked to disable the Kaspersky AV on the client computer (Kaspersky has a feature to prevent screenshots), but without success. Btw. the old version of my program with the quicktime player works fine on these machines. I googled a lot, but didn't found any related issues in the net, so I assume, it must be related to the LiveCode implementation of the directShow videoPlayer. But in combination with any special hardware or software setting on these two computers. Has anybody already experienced similar issues or has any shot in the dark, what system options, drivers, other tools in combination with LiveCode could have an influence on taking a screenshot? Any idea, what I could check for is welcome Tiemo ___ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode ___ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
RE: No screenshot from LC video possible
Although this is for a browser and recommended for use by some banks. I have used this "app/plugin" before on Windows and it does prevent screenshots from taking place. https://www.trusteer.com/en/support/rapport-installation-links I don't know if it would interfere with Livecode, but it might be little program like this causing you some pain. Paul -Original Message- From: use-livecode [mailto:use-livecode-boun...@lists.runrev.com] On Behalf Of Tiemo Hollmann TB via use-livecode Sent: 11 July 2017 14:45 To: 'How to use LiveCode' <use-livecode@lists.runrev.com> Cc: Tiemo Hollmann TB <toolb...@kestner.de> Subject: AW: No screenshot from LC video possible Hi Paul, Roger and Hermann, No DRM involved, all videos are self produced and as Roger said, on most machines they are playing fine. The video never is fullscreen, because it is played in a frame within my LC program. The video card and it's handling of the video buffer is also my guess, but up to now, I didn't found an exotic video card on the customer machines and no thread about issues capturing video screenshots. Thanks for your brainstorms Tiemo -Ursprüngliche Nachricht- Von: use-livecode [mailto:use-livecode-boun...@lists.runrev.com] Im Auftrag von hh via use-livecode Gesendet: Dienstag, 11. Juli 2017 13:50 An: use-livecode@lists.runrev.com Cc: hh <h...@hyperhh.de> Betreff: Re: No screenshot from LC video possible May be connected to fullscreen mode (=black) or windowed mode (=working). ___ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode ___ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode ___ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
AW: No screenshot from LC video possible
Hi Paul, Roger and Hermann, No DRM involved, all videos are self produced and as Roger said, on most machines they are playing fine. The video never is fullscreen, because it is played in a frame within my LC program. The video card and it's handling of the video buffer is also my guess, but up to now, I didn't found an exotic video card on the customer machines and no thread about issues capturing video screenshots. Thanks for your brainstorms Tiemo -Ursprüngliche Nachricht- Von: use-livecode [mailto:use-livecode-boun...@lists.runrev.com] Im Auftrag von hh via use-livecode Gesendet: Dienstag, 11. Juli 2017 13:50 An: use-livecode@lists.runrev.com Cc: hh <h...@hyperhh.de> Betreff: Re: No screenshot from LC video possible May be connected to fullscreen mode (=black) or windowed mode (=working). ___ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode ___ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
Re: No screenshot from LC video possible
May be connected to fullscreen mode (=black) or windowed mode (=working). ___ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
Re: No screenshot from LC video possible
I don't think it's DRM since the OP also said, " Up to now, this issue happens only at 2 customers, on all other Win 10 machines, taking a video screenshot works fine." I'll place my 2 cent bet on the video card. Look for a common thread like - the fails happening on Nvidia, ATI, or built-in graphics controllers. ~Roger On Jul 11, 2017 7:12 AM, "Paul Dupuis via use-livecode" < use-livecode@lists.runrev.com> wrote: > My guess is that it could be Digital Rights Management related? > > If you can screenshot a DRM protected video then, in principle, you > could screenshot every frame and encode the frames back into a DRM-free > version of the video. Do you know what the videos that had the problem > were? > > > On 7/11/2017 3:20 AM, Tiemo Hollmann TB via use-livecode wrote: > > Hello, > > > > LC 8.1.4, Windows 10 > > > > I am using the standard LC videoPayer (directShow) to play H.264 mp4 > videos. > > One essential feature of my program is, that the user can take > screenshots > > from the video, edit and save them. > > > > Today I got the second customer call with a Win 10 machine, who can't > take > > screenshots from my LC videos. The video screen is just black on the > taken > > screenshot. This issue does not only happen with the build in LiveCode > > screenshot feature, but also, if they take a screenshot with the windows > > print key or other screenshot tools. > > > > Up to now, this issue happens only at 2 customers, on all other Win 10 > > machines, taking a video screenshot works fine. The alwaysBuffer of the > > videoPlayer is set to false (setting it to true, I don't see any video > > playing) I also checked to disable the Kaspersky AV on the client > computer > > (Kaspersky has a feature to prevent screenshots), but without success. > Btw. > > the old version of my program with the quicktime player works fine on > these > > machines. > > > > I googled a lot, but didn't found any related issues in the net, so I > > assume, it must be related to the LiveCode implementation of the > directShow > > videoPlayer. But in combination with any special hardware or software > > setting on these two computers. > > > > Has anybody already experienced similar issues or has any shot in the > dark, > > what system options, drivers, other tools in combination with LiveCode > could > > have an influence on taking a screenshot? > > > > Any idea, what I could check for is welcome > > > > Tiemo > > > > > > > > > > > > ___ > > use-livecode mailing list > > use-livecode@lists.runrev.com > > Please visit this url to subscribe, unsubscribe and manage your > subscription preferences: > > http://lists.runrev.com/mailman/listinfo/use-livecode > > > > > ___ > use-livecode mailing list > use-livecode@lists.runrev.com > Please visit this url to subscribe, unsubscribe and manage your > subscription preferences: > http://lists.runrev.com/mailman/listinfo/use-livecode > ___ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
Re: No screenshot from LC video possible
My guess is that it could be Digital Rights Management related? If you can screenshot a DRM protected video then, in principle, you could screenshot every frame and encode the frames back into a DRM-free version of the video. Do you know what the videos that had the problem were? On 7/11/2017 3:20 AM, Tiemo Hollmann TB via use-livecode wrote: > Hello, > > LC 8.1.4, Windows 10 > > I am using the standard LC videoPayer (directShow) to play H.264 mp4 videos. > One essential feature of my program is, that the user can take screenshots > from the video, edit and save them. > > Today I got the second customer call with a Win 10 machine, who can't take > screenshots from my LC videos. The video screen is just black on the taken > screenshot. This issue does not only happen with the build in LiveCode > screenshot feature, but also, if they take a screenshot with the windows > print key or other screenshot tools. > > Up to now, this issue happens only at 2 customers, on all other Win 10 > machines, taking a video screenshot works fine. The alwaysBuffer of the > videoPlayer is set to false (setting it to true, I don't see any video > playing) I also checked to disable the Kaspersky AV on the client computer > (Kaspersky has a feature to prevent screenshots), but without success. Btw. > the old version of my program with the quicktime player works fine on these > machines. > > I googled a lot, but didn't found any related issues in the net, so I > assume, it must be related to the LiveCode implementation of the directShow > videoPlayer. But in combination with any special hardware or software > setting on these two computers. > > Has anybody already experienced similar issues or has any shot in the dark, > what system options, drivers, other tools in combination with LiveCode could > have an influence on taking a screenshot? > > Any idea, what I could check for is welcome > > Tiemo > > > > > > ___ > use-livecode mailing list > use-livecode@lists.runrev.com > Please visit this url to subscribe, unsubscribe and manage your subscription > preferences: > http://lists.runrev.com/mailman/listinfo/use-livecode > ___ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
No screenshot from LC video possible
Hello, LC 8.1.4, Windows 10 I am using the standard LC videoPayer (directShow) to play H.264 mp4 videos. One essential feature of my program is, that the user can take screenshots from the video, edit and save them. Today I got the second customer call with a Win 10 machine, who can't take screenshots from my LC videos. The video screen is just black on the taken screenshot. This issue does not only happen with the build in LiveCode screenshot feature, but also, if they take a screenshot with the windows print key or other screenshot tools. Up to now, this issue happens only at 2 customers, on all other Win 10 machines, taking a video screenshot works fine. The alwaysBuffer of the videoPlayer is set to false (setting it to true, I don't see any video playing) I also checked to disable the Kaspersky AV on the client computer (Kaspersky has a feature to prevent screenshots), but without success. Btw. the old version of my program with the quicktime player works fine on these machines. I googled a lot, but didn't found any related issues in the net, so I assume, it must be related to the LiveCode implementation of the directShow videoPlayer. But in combination with any special hardware or software setting on these two computers. Has anybody already experienced similar issues or has any shot in the dark, what system options, drivers, other tools in combination with LiveCode could have an influence on taking a screenshot? Any idea, what I could check for is welcome Tiemo ___ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
