Re: using Mahout to classify customer service and sales emails?

2014-10-26 Thread Ted Dunning
MapR classifiers are my error. I meant Mahout classifiers. (the problem is that I work for MapR and was probably distracted a bit while replying) On Thu, Oct 23, 2014 at 3:57 AM, Mahesh Balija balijamahesh@gmail.com wrote: Hi Ted, What is MapR classifiers? do you mean MapReduce?

Re: using Mahout to classify customer service and sales emails?

2014-10-23 Thread Mahesh Balija
Hi Ted, What is MapR classifiers? do you mean MapReduce? Since the data is streaming data, shall we store the data in any database like NoSQL DB and export it to Hadoop (if the data is huge) build the model, and deploy the model in production for classifying the streaming data in realtime? But

Re: using Mahout to classify customer service and sales emails?

2014-10-22 Thread Ted Dunning
Yes. Mahout can do this. Pro: MapR classifiers are pretty easy to integrate because of a simple API. Con: The state of the art with MapR classifiers is pretty far behind the rest-of-the-world state of the art. On Tue, Oct 21, 2014 at 5:26 PM, Si Chen sic...@opensourcestrategies.com wrote:

using Mahout to classify customer service and sales emails?

2014-10-21 Thread Si Chen
Hi everybody, Do you think Mahout could be used to classify a stream of customer service/sales request emails, for example as sales inquiry, service request, return request, as well as satisfied vs unsatisfied? We've worked on the first part -- building streams of customer emails and