Re: [libreoffice-users] Re: Help hopeless

2017-12-26 Thread MR ZenWiz 
On Tue, Dec 26, 2017 at 10:26 AM, Marc Paré  wrote:
:
> Could you please tell us the version of LibreOffice you are using?
>
> LibreOffice is run by volunteers and sometimes items (such as help
> items) are still in the "catch-up" phase.
>
> Additionally, feel free to note any help issues on this list and one of
> us will try to confirm and submit a bug for you. Or, you could also help
> by submitting a bug yourself so that it may be fixed. We welcome new bug
> submitters quite happily.
>
> Thanks for helping out and letting us know if that particular issue.
>
I'd be happy to file a bug, except I don't see a bug report option or
link at TDF's web site, and my freedesktop bugzilla login doesn't list
LO as a product against which to tile a bug.

I am running LO 5.4.4.2 on Xubuntu 16.04, and I have seen this problem
many times in the past.

This particular problem I described in my original post:

I wanted to set up a document with an image as the
background.  The help search returned a section of Backgrounds ->
Colors/Images and it says to click on Format -> Page and select the
Backgrounds tab.

There isn't one.  There is a Colors tab, but it's
not clear what that really means.

I'll report every one I find from now on.  If I had a link to the most
appropriate bugzilla site, I'd be happy to report these there.

Thanks.

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Re: [libreoffice-users] Re: Help hopeless

2017-12-26 Thread Tim-L 

On 12/26/2017 01:26 PM, Marc Paré wrote:

Hi MR,

On 23/12/17 08:40 PM, MR ZenWiz wrote:


I found it.  It's not hard to find.

My complaint is about the help function not having the right information.

What kind of help is that?  (Big hint: NOT.)

Thanks.

MR


Could you please tell us the version of LibreOffice you are using?

LibreOffice is run by volunteers and sometimes items (such as help
items) are still in the "catch-up" phase.

Additionally, feel free to note any help issues on this list and one of
us will try to confirm and submit a bug for you. Or, you could also help
by submitting a bug yourself so that it may be fixed. We welcome new bug
submitters quite happily.

Thanks for helping out and letting us know if that particular issue.

Marc

Hi Marc
Hi the others, as well.

Some people will tell "us" things like "I use LibreOffice 5.4.3", but do 
not include which Operating System they use. Sometimes there are 
problems that are OS problem and not LibreOffice.  I had one 
printer/scanner that would not print duplex documents from LibreOffice 
[I forget the LO version for Ubuntu]. Since I could print PDF documents 
in duplex mode, I though it was LO at fault. I could not get it working 
until there was a major upgrade from 12.04 to 13.10 or 14.04.  So it was 
not a LO issue like I thought.  So, the OS and the version of that OS 
may be needed when asking for help.


Looking at the Download page, there are currently 7 different downloads 
for the versions available.


   Linux x86_64 (deb),  Linux x86_64 (rpm)
   Linux x86 (deb),  Linux x86 (rpm)
   Mac OS X x86_64
   Windows x86_64,  Windows x86

Then for Linux there are different distros like Ubuntu, Linux Mint, and 
others, that use the DEB package versions.  Plus, there is different 
options for Ubuntu, such as 16.04, 16.10, 17.04, 17.10, available to 
download or upgrade to. Of course there are other variants for Linux 
like Ubuntu GNOME, MATE, etc..  I use 16.04 MATE, plus one 14.04 MATE 
system - since it crashes every time I try to upgrade or install 16.04.


I do not have any RPM based systems, so I do not know how many versions 
of Linux that use RPM for their packages.


I also do not use/own any Mac systems as well.

There are still people using Windows 7, who have not upgraded to Windows 
10.  I know a few people who went back to Windows 7 after they tried 
Windows 10. Personally I have installed Win10 on all my Windows systems.


OK that was my 2 cents worth, or maybe a centavo's worth, since 2 USA 
cents is not very useful anymore.




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Re: [libreoffice-users] Why are the people who answer users' questions are not getting counted?

2017-12-26 Thread anne-ology 
   And I agree with you;
  I've always followed Matthew 6:

   so I've been following with amusement this discussion, which keeps
reminding me of:
  "To one who has faith, no explanation is necessary.
  "To one without faith, no explanation is possible."  [Thomas
Aquinas]




From: Jean-Francois Nifenecker 
Date: Tue, Dec 26, 2017 at 11:30 AM
Subject: Re: [libreoffice-users] Why are the people who answer users'
questions are not getting counted?
To: users@global.libreoffice.org


Le 26/12/2017 à 14:49, Sophie a écrit :


> Some contributors are really happy with their badges, this is not a TDF
> work, but it's done by the ASK bot.
>
> What Mike is doing is different, he his prominently displaying the names
> of the contributors and send them (if they want) a sticker to thank them
> for their contributions. And I've seen many of the contributors happy
> and proud with their stickers, there is a fair collection of their
> feedback on the social media.
>

Glad if people are glad!

Obviously the YMMV is really variable. But I stand with my own opinion ;-)

All the best,
-- 
Jean-Francois Nifenecker, Bordeaux

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[libreoffice-users] Re: Help hopeless

2017-12-26 Thread Marc Paré 
Hi MR,

On 23/12/17 08:40 PM, MR ZenWiz wrote:

>>
> I found it.  It's not hard to find.
>
> My complaint is about the help function not having the right information.
>
> What kind of help is that?  (Big hint: NOT.)
>
> Thanks.
>
> MR
>
Could you please tell us the version of LibreOffice you are using?

LibreOffice is run by volunteers and sometimes items (such as help
items) are still in the "catch-up" phase.

Additionally, feel free to note any help issues on this list and one of
us will try to confirm and submit a bug for you. Or, you could also help
by submitting a bug yourself so that it may be fixed. We welcome new bug
submitters quite happily.

Thanks for helping out and letting us know if that particular issue.

Marc


-- 
Marc Paré
m...@marcpare.com
http://www.parEntreprise.com
parEntreprise.com Supports OpenDocument Formats (ODF)
parEntreprise.com Supports http://www.LibreOffice.org


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Re: [libreoffice-users] Why are the people who answer users' questions are not getting counted?

2017-12-26 Thread Jean-Francois Nifenecker 

Le 26/12/2017 à 14:49, Sophie a écrit :


Some contributors are really happy with their badges, this is not a TDF
work, but it's done by the ASK bot.

What Mike is doing is different, he his prominently displaying the names
of the contributors and send them (if they want) a sticker to thank them
for their contributions. And I've seen many of the contributors happy
and proud with their stickers, there is a fair collection of their
feedback on the social media.


Glad if people are glad!

Obviously the YMMV is really variable. But I stand with my own opinion ;-)

All the best,
--
Jean-Francois Nifenecker, Bordeaux


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Re: [libreoffice-users] Why are the people who answer users' questions are not getting counted?

2017-12-26 Thread Sophie 
Hi Jean-François,

Le 24/12/2017 à 16:37, Jean-Francois Nifenecker a écrit :
> Hi, Sophie,
> 
> (better late than never)
> 
> Le 11/12/2017 à 10:09, Sophie a écrit :
>>
>> @all, so to be positive, what could be and should be the way to count
>> people giving support on all the users' mailing lists in the project?
>> Nabble could give some help and I'll see with Mike if it's possible to
>> integrate it to his badge system. Would there be other ways or other
>> area that seems to be not supported?
>>
> 
> I'm often wondering what this badge/reward thing is all about. Who cares
> ? My contribution to mailing lists is not meant for any reward at all.
> If a user wants to say "thanks", so be it, that's all. Second, I'm more
> often than once asking myself for help here and there. I'm glad to get
> answers and to say thanks (even though I happen to forget...), so
> answering to others is just a return from the help I've got before.

This is your own position, but it's not what the majority of people think :)
> 
> Again, this badging thing is beyond me. I see no need for TDF to lose
> time and energy in this area.

Some contributors are really happy with their badges, this is not a TDF
work, but it's done by the ASK bot.

What Mike is doing is different, he his prominently displaying the names
of the contributors and send them (if they want) a sticker to thank them
for their contributions. And I've seen many of the contributors happy
and proud with their stickers, there is a fair collection of their
feedback on the social media.

Cheers
Sophie

-- 
Sophie Gautier sophie.gaut...@documentfoundation.org
GSM: +33683901545
IRC: sophi
Release coordinator
The Document Foundation

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