+1 & +1 On 8/17/12 1:12 AM, Thorsten Behrens wrote: > leif wrote: >> Half the problem is communication. >> > Very much to the point. > > 1) simply commenting a bug does _not_ remove NEEDINFO status - in > this case, only if the submitter had commented _and_ changed > status to NEW, the bugs wouldn't have been closed > 2) exposing users to the technicalities of a bugtracking system > will frustrate people on either side, every other time > > As much as the version field, the status field might be confusing. > Let's collectively learn from that, and improve things going > forward. Sorry for the mess - but I would hate us arguing over > spilled milk, instead of moving ahead. > > Thanks all for the valuable feedback, > > -- Thorsten >
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