Also check the logs on the CPE itself. All it is saying here is it downloaded the file successfully. I had a problem where I had uploaded a file accidently as a Firmware Upgrade Image rather than a Vendor Configuration File. The CPE would down load the file but in the CPE logs it showed an error as the file was not the type the CPE was expecting.
Thanks Yak -----Original Message----- From: Users [mailto:users-boun...@lists.genieacs.com] On Behalf Of Oliver Kraitschy Sent: 31 August 2016 07:03 To: Community support for GenieACS users <users@lists.genieacs.com> Subject: Re: Query Regarding Firmware Upgrade Hi, did you enable debug output in config.json? Like that: ... "DEBUG" : true, ... Then debug output should appear in the debug directory. Greetings, Oliver On Wed, Aug 31, 2016 at 11:17:43AM +0530, Rupam Kumari wrote: > Hi Team, > > I have tried both API and GUI to process the task(firmware update). > > 1) Using API : > > When perform the task using API it gives error and there is no logs > generated for this. below I have mentioned the response > > > HTTP/1.1 500 Internal Server Error > > Connection: close > > Date: Sat, 27 Aug 2016 10:15:51 GMT > > Transfer-Encoding: chunked > _______________________________________________ Users mailing list Users@lists.genieacs.com http://lists.genieacs.com/mailman/listinfo/users -- Steve Hawkes Systems Developer Zen Internet Main Switchboard: 01706 902000 Web: zen.co.uk Winner of 'Services Company of the Year' at the UK IT Industry Awards This message is private and confidential. If you have received this message in error, please notify us and remove it from your system. Zen Internet Limited may monitor email traffic data to manage billing, to handle customer enquiries and for the prevention and detection of fraud. We may also monitor the content of emails sent to and/or from Zen Internet Limited for the purposes of security, staff training and to monitor quality of service. Zen Internet Limited is registered in England and Wales, Sandbrook Park, Sandbrook Way, Rochdale, OL11 1RY Company No. 03101568 VAT Reg No. 686 0495 01 _______________________________________________ Users mailing list Users@lists.genieacs.com http://lists.genieacs.com/mailman/listinfo/users
