Re: Open Office Frozen Need assistance immediately

2021-02-06 Thread Dave Fisher
> On Feb 6, 2021, at 1:12 PM, Andrew Pitonyak wrote: > > > I am not certain if Kate has subscribed so I am copying her directly. > > Kate is using a Mac that is 14 years old. The OS is version 10.11.6 OpenOffice 4.1.X should work with macOS 10.7 Lion and greater. > > When AOO is started,

Re: Open Office Frozen Need assistance immediately

2021-02-06 Thread Rory O'Farrell
On Sat, 06 Feb 2021 16:12:39 -0500 "Andrew Pitonyak" wrote: > > I am not certain if Kate has subscribed so I am copying her directly.  > > Kate is using a Mac that is 14 years old. The OS is version 10.11.6 > > When AOO is started, it wants to recover her files. But AOO hangs whether she > te

Re: Open Office Frozen Need assistance immediately

2021-02-06 Thread Andrew Pitonyak
I am not certain if Kate has subscribed so I am copying her directly.  Kate is using a Mac that is 14 years old. The OS is version 10.11.6 When AOO is started, it wants to recover her files. But AOO hangs whether she tells it to recover the files or not (my words, not hers, so I might have the

Re: Open Office Frozen Need assistance immediately

2021-02-06 Thread Rory O'Farrell
On Sat, 6 Feb 2021 13:04:27 -0600 Kate wrote: > Hi, > > My open office program will not save a new file into PDF.. there is a window > screen that keeps asking if I want to re open it or close.. > > I am needing immediate assistance, and could not find your number to call.. > Please have custo

Open Office Frozen Need assistance immediately

2021-02-06 Thread Kate
Hi, My open office program will not save a new file into PDF.. there is a window screen that keeps asking if I want to re open it or close.. I am needing immediate assistance, and could not find your number to call.. Please have customer support reach out to me so that we can trouble shoot toge