Re: All essay text turned to hashtags--commentary

2014-01-05 Thread Rory O'Farrell
On Sun, 05 Jan 2014 17:07:27 +0100
Josef Latt josef.l...@gmx.net wrote:

 
 
 Am 05.01.2014 15:06, schrieb Hagar Delest:
 
  The power shortage is clearly a root cause.
  Perhaps we need an old disk to test what happens when we pull the plug
  during a save operation.
 
 Whats about the autorecovery function of AOO.

It can work, but for critical work relying on it can be catastrophic in the 
instances that it fails.

With an unimportant file, try pulling your power cord a few times; it is not 
10% reliable..
-- 
Rory O'Farrell ofarr...@iol.ie

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Re: All essay text turned to hashtags--commentary

2014-01-05 Thread Rima Schulkind
Despite my fear of being considered too dumb to use OO, here's my experience: 
when a document I was working on (just trying to insert a line by hitting 
return between two lines) suddenly became all hashtag gibberish - as then did 
all my stored OO files -  I reinstalled OO. And all was well. 


On Jan 5, 2014, at 11:15 AM, Rob Weir wrote:

 On Sun, Jan 5, 2014 at 7:23 AM, Rory O'Farrell ofarr...@iol.ie wrote:
 On Sun, 05 Jan 2014 12:47:59 +0100
 Andrea Pescetti pesce...@apache.org wrote:
 
 Hagar Delest wrote:
 losing the file saved last time is just unacceptable, it's a major data
 loss (P1 in the bug tracker). This problem should be investigated as
 seriously as possible.
 No bashing needed, just look at the facts.
 
 The problem here is all with reproducing the bug. OpenOffice has so many
 users, on so many systems, that even a problem that occurs, say, once in
 ten millions save operations will get reported.
 
 It's a fact that there exist some users who report losing a document.
 But it's not even clear if the culprit in those cases is OpenOffice, or
 the operating system, or a RAM problem, or a disk failure... Like you,
 I've been a regular OpenOffice user for many years and I never had a
 similar problem.
 
 A random note if this can help: to study this problem, once I tried to
 deliberately fill the hard disk until I had a few MBytes free. Then I
 opened a heavy presentation file, with many images, and edited it
 normally, adding and removing content. An automatic backup failed (due
 to the full disk) and I think an error message was displayed (I/O
 error). I then tried a save operation, which failed with the same error.
 But then I was stuck: the file I was editing was corrupted (the images
 did not display) and the last saved version on disk was corrupted too
 (of course this was a test so I had made a backup before testing). Maybe
 this deserves a better investigation.
 
 It could be that some or all of these bug reports are due to a full disk
 (I do know some people who work with 100 MBytes free on disk, so it's
 not even a 1 in millions scenario). The good thing is that this
 scenario can be reproduced.
 
 Regards,
   Andrea.
 
 
 
 I think there are two problems here, which both Hagar and I are aware of 
 from the Forum. One is the Hashtag problem, which I agree is not readily 
 reproducible and in many cases may be caused by over hasty close down of OO 
 or operating system, the other associated problem is the erasure of the 
 saved copy which seems to occur often alongside the hashtag problem; no 
 matter what causes the hashtag problem, I'm sure we all agree that a saved 
 copy of the file should not be spontaneously erased.
 
 The question should be asked When does OpenOffice erase the previous copy 
 of the file?. Surely this should only be after the Save process reaches a 
 conclusion. I can recollect from my CP/M days that one had to adopt a 
 certain sequence in saving a file for best security. One saved the file to 
 File.new (say), then renamed File.org to File.bak then renamed File.new to 
 File.org. Is this or a similar protocol being followed in OO? Perhaps some 
 temporary relief can be obtained by changing the options in OpenOffice to 
 _always_ generate a backup.
 
 
 That would introduce other failure modes:
 
 1) User would require disk space for two complete copies of the
 document.  So in the marginal case a user might load a document,
 change just a character and then be unable to save.
 
 2) Some file systems handle modify and create permissions separately.
 So you could have the ability to modify a document, but not create a
 new (temporary) one.
 
 There are certainly cases where such an approach could help.  But it
 is tricky when dealing with the exceptions.
 
 The other thing to watch for is that some users cannot find their
 files after saving, even if there is no problem with the saving.  They
 forget the same, what folder they used, etc.
 
 -Rob
 
 
 If the user turns such an option off, then on his own head be the 
 responsibility for file loss!
 
 I should say that I have not experienced the hashtag problem in 6 years of 
 heavy use of OO Writer on Windows 2000/XP or linux systems.
 
 
 
 --
 Rory O'Farrell ofarr...@iol.ie
 
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Re: All essay text turned to hashtags--commentary

2014-01-05 Thread Rory O'Farrell
On Sun, 5 Jan 2014 16:12:20 +
Rory O'Farrell ofarr...@iol.ie wrote:

 On Sun, 05 Jan 2014 17:07:27 +0100
 Josef Latt josef.l...@gmx.net wrote:
 
  
  
  Am 05.01.2014 15:06, schrieb Hagar Delest:
  
   The power shortage is clearly a root cause.
   Perhaps we need an old disk to test what happens when we pull the plug
   during a save operation.
  
  Whats about the autorecovery function of AOO.
 
 It can work, but for critical work relying on it can be catastrophic in the 
 instances that it fails.
 
 With an unimportant file, try pulling your power cord a few times; it is not 
 10% reliable..

Sorry! 10% should read 100%
 -- 
 Rory O'Farrell ofarr...@iol.ie
 
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 To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org
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Re: All essay text turned to hashtags--commentary

2014-01-05 Thread Keith N. McKenna
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Anthony J. Rudgers wrote:
 Greetings All!
 
 The present hashtag problem is is symptomatic of the entire OO 
 software suite.  An ordinary user of OO, doing ordinary things w/ a
 word processor or other office-suite software, suddenly gets
 something that is really screwy,  doesn't know what to do to fix
 it.  Much of their production gets lost, or else, they spend a lot
 of time attempting to get their WP document or spreadsheet the way
 they want it by trying again  again to get around built-in or
 default features (or bugs!) of OO that they don't understand or
 know how to modify ( OO documentation, as I have found, is meager
  inadequate).  Unless you're a long-time  dedicated user, the OO
 suite never seems to do quite what you'd like it to do  you
 usually can't figure out how to fix things ON YOUR OWN COMPUTER W/
 YOUR EXISTING SOFTWARE.  One has to have the ability to fix things
 quickly on their own w/o going to the experts every time a 
 problem w/ OO arises!  For the casual user, the OO product appears 
 flawed.  People who use any software product want to spend their
 time  creativity on what they are developing, rather than spending
 time  effort on issues associated w/ the tool they are using to
 develop it. OO office software needs much effort to make it more
 efficient, largely error-free,  much more user friendly.
 
 Beat wishes,
 
 Anthony J. Rudgers Orlando, FL U.S.A.
 
Mr. Rudgers;

Though your criticism bears much truth I feel it over emphasizes
certain aspects. Many of the support questions that are seen here and
on the forums are in the ways that AOO differs from other software of
the same type.

Most of my 20+ years in industry were spent in doing direct support
and I know from experience that many ordinary users frequntly do not
even bother to consult the help resources that are available or just
complain that it does not work like xyz did.

This particular problem is one that is very difficult to track down
because it happens so infrequently that it is difficult for QA and
developers to replicate.

You say that documentation is meager and inadequate. I would direct
you to
https://wiki.openoffice.org/wiki/Documentation/OOo3_User_Guides/OOo3.3_User_Guide_Chapters.
Though these are for Version 3.3 much of the information they contain
is relevant to later versions, including version 4.0.1. Also available
is a getting started guide for version 3.4 from
http://www.odfauthors.org/apache-openoffice/english/user-guides/getting-started-3.4/published.

There is an ongoing documentation effort to create up to date
documentation for Version 4 and beyond on the wiki. We are always
looking for volunteers to help with this effort and could use your
knowledge and skills in this effort. More information can be found at
our orientation page at
http://openoffice.apache.org/orientation/intro-doc.html.

All software is imperfect and has bugs. The only way any software
product to improve is open and honest dialog between all parties. This
is specially true for Open Source Software. Honest discussion on
venues such as this and clear reports of possible bugs in the projects
Bugzilla tracking system at https://issues.apache.org/ooo/ are ways
that all users can help make this a better product. The QA volunteers
have provided excellent hints for creating good bug reports in
Bugzilla at https://wiki.openoffice.org/wiki/QA/HowToFileIssue.

Regards
Keith N. McKenna

 -Original Message- From: Gary Frost Sent: Saturday, January
 04, 2014 8:26 PM To: users@openoffice.apache.org Subject: Re: All
 essay text turned to hashtags
 
 Maybe, I'm an anomaly here, but I've never had any of these issues
 at all. Generally, I work on a MacBook Air with the current up to
 date OS. I do also create PDFs so that I can work on documents on
 my iPhone in Pages. Using the iPhone is usefully for last minute
 work for me.
 
 I've thought about good version options for other iOS devices such
 as the iPad Air which I intend to purchase. I work scrips and
 other technical documents so it is essential for me to use best
 practices to prevent loss of work.
 
 Sent from my iPhone
 
 On Jan 4, 2014, at 5:15 PM, Alan Cliffe
 drspecta...@sbcglobal.net wrote:
 
 I don't know if it can be retrieved; for whatever it's worth,
 I've had that happen too once or twice so now I always create a
 PDF copy of everything I do in OO.
 
 
  From: natalie guttridge
 natalieguttri...@hotmail.co.uk To:
 users@openoffice.apache.org users@openoffice.apache.org Sent:
 Saturday, January 4, 2014 8:04 AM Subject: All essay text turned
 to hashtags
 
 
 Please help My daughter has written a 2000 word essay. She saved
 it and then when she opened it again the whole text has turned
 into hashtags...can anything be done? Regards Natalie
 
 Sent from my iPad 
 -

 
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Re: All essay text turned to hashtags--commentary

2014-01-04 Thread TN Patriot
On Sat, 4 Jan 2014 22:59:31 -0500
Anthony J. Rudgers anthonyrudg...@att.net wrote:

 Greetings All!
 
 The present hashtag problem is is symptomatic of the entire OO software 
 suite.  An ordinary user of OO, doing ordinary things w/ a word processor or 
 other office-suite software, suddenly gets something that is really screwy, 
  doesn't know what to do to fix it.  Much of their production gets lost, or 
 else, they spend a lot of time attempting to get their WP document or 
 spreadsheet the way they want it by trying again  again to get around 
 built-in or default features (or bugs!) of OO that they don't understand or 
 know how to modify ( OO documentation, as I have found, is meager  
 inadequate).  Unless you're a long-time  dedicated user, the OO suite never 
 seems to do quite what you'd like it to do  you usually can't figure out 
 how to fix things ON YOUR OWN COMPUTER W/ YOUR EXISTING SOFTWARE.  One has 
 to have the ability to fix things quickly on their own w/o going to the 
 experts every time a problem w/ OO arises!  For the casual user, the OO 
 product appears flawed.  People who use any software product want to spend 
 their time  creativity on what they are developing, rather than spending 
 time  effort on issues associated w/ the tool they are using to develop it. 
 OO office software needs much effort to make it more efficient, largely 
 error-free,  much more user friendly.
 
 Beat wishes,
 
 Anthony J. Rudgers
 Orlando, FL U.S.A.
 

  With people like you, your problem with 'software' is you're not smart enough 
to
  use it correctly.

  In the minimum of 10 years I've been using OpenOffice, I've yet to have any 
of the
  problems you or the OP have had. Seems an awful lot of other people are the 
same
  way. It seems *YOU* are your own worst problem, especially when you come on 
mailing
  lists with a bunch of moronic FUD and absolutely nothing to back it up.

  I'll continue to use AOO, with no problems, on my system and just keep 
laughing at
  dimbulbs like you who have no decent reason to own a computer much less the
  ability to turn one on without breaking it.

  Now please, go take along walk on a short pier in Antarctic waters.


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Re: All essay text turned to hashtags--commentary

2014-01-04 Thread Gary Frost
I don't get it either. I've never had any of these problems during years of use.


Sent from my iPhone

 On Jan 4, 2014, at 10:07 PM, TN Patriot irgu...@gmail.com wrote:
 
 On Sat, 4 Jan 2014 22:59:31 -0500
 Anthony J. Rudgers anthonyrudg...@att.net wrote:
 
 Greetings All!
 
 The present hashtag problem is is symptomatic of the entire OO software 
 suite.  An ordinary user of OO, doing ordinary things w/ a word processor or 
 other office-suite software, suddenly gets something that is really screwy, 
  doesn't know what to do to fix it.  Much of their production gets lost, or 
 else, they spend a lot of time attempting to get their WP document or 
 spreadsheet the way they want it by trying again  again to get around 
 built-in or default features (or bugs!) of OO that they don't understand or 
 know how to modify ( OO documentation, as I have found, is meager  
 inadequate).  Unless you're a long-time  dedicated user, the OO suite never 
 seems to do quite what you'd like it to do  you usually can't figure out 
 how to fix things ON YOUR OWN COMPUTER W/ YOUR EXISTING SOFTWARE.  One has 
 to have the ability to fix things quickly on their own w/o going to the 
 experts every time a problem w/ OO arises!  For the casual user, the OO 
 product appears flawed.  People who use any software product want to spend 
 their time  creativity on what they are developing, rather than spending 
 time  effort on issues associated w/ the tool they are using to develop it. 
 OO office software needs much effort to make it more efficient, largely 
 error-free,  much more user friendly.
 
 Beat wishes,
 
 Anthony J. Rudgers
 Orlando, FL U.S.A.
 
  With people like you, your problem with 'software' is you're not smart 
 enough to
  use it correctly.
 
  In the minimum of 10 years I've been using OpenOffice, I've yet to have any 
 of the
  problems you or the OP have had. Seems an awful lot of other people are the 
 same
  way. It seems *YOU* are your own worst problem, especially when you come on 
 mailing
  lists with a bunch of moronic FUD and absolutely nothing to back it up.
 
  I'll continue to use AOO, with no problems, on my system and just keep 
 laughing at
  dimbulbs like you who have no decent reason to own a computer much less the
  ability to turn one on without breaking it.
 
  Now please, go take along walk on a short pier in Antarctic waters.
 
 
 -- 
 http://www.lawcollective.org/  Learn your rights through cartoons!
 
 http://www.roadblock.org/rights/  Know your rights about and at roadblocks!
 
 http://fija.org/  Learn about Jury Nullification! Take back your rights from 
 the
 over-reaching: police, justice system and government!
 
 Why does the government want to ban semi-auto weapons? Because you won’t get 
 in 
 the box car willingly.
 
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 To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org
 For additional commands, e-mail: users-h...@openoffice.apache.org
 

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