On 09/30/2015 07:11 PM, Meg LeSchack wrote: > Hello, > I just received a short note from someone named James Knott via the > conversation chain with you: /james.kn...@rogers.com/ Here's the message: > > I suspect you may have downloaded OpenOffice from somewhere other than > www.openoffice.org. There are many who take open source software, such > as OpenOffice, and load it with crapware etc.. You're right to feel > uncomfortable. Someone may be trying to scam you etc.. > > Always download only from www.openoffice.org, which will take you to an > appropriate mirror. > > Not particularly helpful: > a) He doesn't tell me what group he's connected with or how he's > connected with you. How do I know who /he/ is?
You posted on a user mail list. I am a user. > b) He basically ignores the time line info in the lengthy note I sent > you --that my OO was installed 5 years ago by my very tech-savvy > husband, who does know the difference between original and crap > software. Obviously that install has functioned fine until today. Here is your original message in it's entirety. > Today 9-30-2015 I tried to open one of my Office docs and I received a screen > requiring registration. What's up? > Also, is "new" Apache OO 4.1.1 the same as the 4.1.1 I tried to install > several times last year and couldn't [or, being a nontech, was that edition > just 4.1 without .1 ?] ? > I have gone ahead and used the registration screen with Username, > supplying initials -- which I never had to before -- feeling pretty > uncomfortable and hoping this isn't a hack. C rikey -- Boehner resigns, blood > moons, the pope, Obama and Putin appear at the UN, China & US agree to limit > industrial espionage, 4 days of rain after a summer of drought in New Eng., > just bought my first new-used car in 12 yrs, saw two double rainbows in > August, OO tells me I have to register -- what else is gonna happen?? > Baffled and somewhat miffed usesr, I don't see any mention of 5 years. Only that you were trying to install 4.1.1. As someone else mentioned, there is a place to store your info so that it's included as meta data in documents, but I didn't get the impression that's what you were talking about. Regardless, in all the years I've been running OO (well over a decade), I have never, not once seen a registration screen. However, I am aware that some people offer OO, after it has been modified in unethical ways. I assumed this is what you had, as there was nothing to indicate the source. > If he's on your staff, tell him to ID himself, read the incoming > message completely and carefully, and try to offer a useful > suggestion of what to do next. The people on this mail list are users. We are not "on staff". We try to help others with problems, but we are not on staff and not paid to do this. We're just volunteers. > > For you, a couple of questions: > Would it behoove me to remove the current OO installation from my > programs and reinstall OO (being careful to do it from the official > approved valid OO site)? > Do I assume no one at your org cares about this well-crafted > impostor registration screen? If you got the latest version from www.openoffice.org, there would be no problem with uninstalling and installing the latest version. > > One more observation, should you care: I just opened a doc (formerly > .odt. now docx) that was created in *2013*. As it opened, a screen > appeared showing the logo for OpenOffice *4*. Period. I saved the > doc successfully as .odt, Props now reflects that. Now, as with the > few other samples I've opened and saved, there is now no opening logo > screen. The .odt logo, btw, now looks like a paper lunch bag with the > design larger, gull wings white, at the top left of the fold-over. > Out of continuing curiosity, I just opened a docx created on Aug > 15, *2014*. There was no opening logo screen. > > i don't expect you to spend a lot of time on my one plaintive note. > But I encourage you and your staff to understand that non-tech users > are not dummies. It took me most of my day to work with this > situation, and I guess I'd like my effort to communicate clearly to > you folks to be acknowledged. This non-tech person does not know what > details ARE useful to you, so I worked hard and long to try to give > you what I thought you might need. Again, the people here are not staff. We're users. OpenOffice is what's called "open source". That is the source code is available to anyone to use as they see fit. There are developers and some companies who contribute to the package, but most of the people on this list don't. > I'm afraid I received Mr. Knott's reply as a polite but generic > kiss-off, and I feel pissed. That's why I'm not replying to him in the > conversation chain. But I guess I should cc him. > I only mentioned a common problem. Over the years, there have been many who have taken OpenOffice and modified it in harmful ways. Others sell it and then try to pass off this list as official support, even though most of us here are just users. > If you do reply with a suggestion, I'll thank you and let you know if > it worked. Otherwise, I won't bother you again. > A little more info from you would be helpful. For example which version are you running? --------------------------------------------------------------------- To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org For additional commands, e-mail: users-h...@openoffice.apache.org
