Re: need help opening openoffice

2015-07-26 Thread toki
On 07/24/2015 12:17 AM, Larry Gusaas wrote:

Or they can just look at the help files that came with their Mac to
find instructions on installing programs.

You do realize that less than 30% of Mac users will ever look at those
help files, don't you.

 Gatekeeper in the basic book on using OS X they should have bought.

That completely flies in the face of reality.

People will Google for a solution, and select the most promising link on
the first page. If it is the wrong thing, the working assumption is that
there is no solution.

jonathon



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Re: need help opening openoffice

2015-07-26 Thread toki
On 07/26/2015 03:31 PM, James Plante wrote:

 As reads You do realize that less than 30% of Mac users will ever look at 
 those
 help files, don't you.”
 
 Change to: You do realize that less than 30% of computer users will ever 
 look at those
 help files, don't you.”

Users of Windows are less likely to look at help files than users of Mac
OS X, and users of Linux are more likely to look at help files.

I'll grant that that data is a decade old, and that help-file habits for
desktop usage might have changed since then. However, I'd hypothesize
that any change is towards what happens on mobile devices --- the user
goes straight to Google.

jonathon



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Re: need help opening openoffice

2015-07-24 Thread James Knott
On 07/23/2015 08:17 PM, Larry Gusaas wrote:
 If they have half a brain they will.

Well, they are Mac users.  They need things dumbed down.  ;-)

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RE: need help opening openoffice

2015-07-24 Thread chuck ef
Ha! Leave the snide remarks at home

 Date: Fri, 24 Jul 2015 07:25:23 -0400
 From: james.kn...@rogers.com
 To: users@openoffice.apache.org
 Subject: Re: need help opening openoffice
 
 On 07/23/2015 08:17 PM, Larry Gusaas wrote:
  If they have half a brain they will.
 
 Well, they are Mac users.  They need things dumbed down.  ;-)
 
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Re: need help opening openoffice

2015-07-24 Thread Larry Gusaas

On 2015-07-24, 5:25 AM James Knott wrote:

On 07/23/2015 08:17 PM, Larry Gusaas wrote:

If they have half a brain they will.

Well, they are Mac users.  They need things dumbed down.  ;-)


They were intelligent enough to buy Macs in the first place instead of WinDoze. 


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Larry I. Gusaas
Moose Jaw, Saskatchewan Canada
Website: http://larry-gusaas.com
An artist is never ahead of his time but most people are far behind theirs. - 
Edgard Varese



Re: need help opening openoffice

2015-07-23 Thread Larry Gusaas



On 2015-07-23, 5:35 PM Brian Barker wrote:

At 15:31 23/07/2015 -0600, Larry Gusaas wrote:

On 2015-07-23, 3:16 PM James Knott wrote:

On 07/23/2015 01:23 PM, Brian Barker wrote:
But surely this is unnecessarily complicated advice? Read the Apple support article at 
http://support.apple.com/kb/HT5290 for details. There is no point in going through the 
complicated process of disabling Gatekeeper if you are going to re-enable it immediately 
after. To override Gatekeeper individually for a particular installation, use 
Control-click, as suggested in the article under How to open an app from a unidentified 
developer and exempt it from Gatekeeper.


Perhaps this info should be posted on the OO site.


It is. See the release notes under known issues: 
https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.1.1+Release+Notes#AOO4.1.1ReleaseNotes-KnownIssues


Ho, ho! You think the average naive first-time user is going to find that?

Brian Barker 
If they have half a brain they will. Or they can just look at the help files that came with 
their Mac to find instructions on installing programs. Or if they are new to using OS X they 
would learn about Gatekeeper in the basic book on using OS X they should have bought.


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Larry I. Gusaas
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Website: http://larry-gusaas.com
An artist is never ahead of his time but most people are far behind theirs. - 
Edgard Varese



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Re: need help opening openoffice

2015-07-23 Thread Brian Barker

At 15:31 23/07/2015 -0600, Larry Gusaas wrote:

On 2015-07-23, 3:16 PM James Knott wrote:

On 07/23/2015 01:23 PM, Brian Barker wrote:
But surely this is unnecessarily complicated advice? Read the 
Apple support article at http://support.apple.com/kb/HT5290 for 
details. There is no point in going through the complicated 
process of disabling Gatekeeper if you are going to re-enable it 
immediately after. To override Gatekeeper individually for a 
particular installation, use Control-click, as suggested in the 
article under How to open an app from a unidentified developer 
and exempt it from Gatekeeper.


Perhaps this info should be posted on the OO site.


It is. See the release notes under known issues: 
https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.1.1+Release+Notes#AOO4.1.1ReleaseNotes-KnownIssues


Ho, ho! You think the average naive first-time user is going to find that?

Brian Barker 



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Re: need help opening openoffice

2015-07-23 Thread Larry Gusaas



On 2015-07-23, 3:16 PM James Knott wrote:

On 07/23/2015 01:23 PM, Brian Barker wrote:
But surely this is unnecessarily complicated advice? Read the Apple support article at 
http://support.apple.com/kb/HT5290 for details. There is no point in going through the 
complicated process of disabling Gatekeeper if you are going to re-enable it immediately 
after. To override Gatekeeper individually for a particular installation, use Control-click, 
as suggested in the article under How to open an app from a unidentified developer and 
exempt it from Gatekeeper. 

Perhaps this info should be posted on the OO site.


It is. See the release notes under known issues: 
https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.1.1+Release+Notes#AOO4.1.1ReleaseNotes-KnownIssues


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Larry I. Gusaas
Moose Jaw, Saskatchewan Canada
Website: http://larry-gusaas.com
An artist is never ahead of his time but most people are far behind theirs. - 
Edgard Varese



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Re: need help opening openoffice

2015-07-23 Thread Steve Ahlers
On Jul 23, 2015, at 2:28 PM, James Knott james.kn...@rogers.com wrote:

 On 07/23/2015 05:25 PM, Brian Barker wrote:
 It's in the Installation Guide at
 http://www.openoffice.org/download/common/instructions.html#gatekeeper
 - but perhaps you'd want it more visible?
 
 Given the number of people having problems with this, it might be an idea.

Perhaps changing the fourth step on: 
http://www.openoffice.org/porting/mac/faq/installing/ooo.html to include 
specific instructions on opening AOO for the first time. Someone in a 
hurry/panic may not have the patience to read all the way down: 
http://support.apple.com/kb/HT5290 which frankly is WTMI for basic opening of a 
new application.
Yes, understanding how Gatekeeper works is important for a Mac user to know but 
we should be making it easier for users of AOO to use AOO.

Steve
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Re: need help opening openoffice

2015-07-23 Thread Brian Barker

At 10:45 23/07/2015 -0600, Jonly Donly wrote:

On 07/22/2015 09:55 PM, James Plante wrote:
No, it's a rather old OSX security feature. I think it goes back to 
Mountain Lion.


Go to System Preferences and select the Security and Privacy 
pane. Under the General tab, in the lower panel that says Allow 
apps downloaded from: select Anywhere. Put the pane away, and 
install AOO normally. After you've finished, pull the preference 
pane back up and change it back to Mac App Store and identified developers.


N.B.: Don't forget to unlock the pane with the lock in the lower 
left corner. Click the lock and enter your system password. Lock it 
back when you've finished installing.


I will keep this email for future reference !!!


But surely this is unnecessarily complicated advice? Read the Apple 
support article at http://support.apple.com/kb/HT5290 for details. 
There is no point in going through the complicated process of 
disabling Gatekeeper if you are going to re-enable it immediately 
after. To override Gatekeeper individually for a particular 
installation, use Control-click, as suggested in the article under 
How to open an app from a unidentified developer and exempt it from 
Gatekeeper.


Brian Barker 



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Re: need help opening openoffice

2015-07-22 Thread Larry Gusaas

On 2015-07-22, 7:32 PM Rupa Westbrook wrote:

i download successfully but when i try to open i get a message that it cannot 
be opened due to security about opening non mac apps.
i once had this program….what to do??


See this page:  OS X: About GateKeeper
http://support.apple.com/kb/HT5290

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Website: http://larry-gusaas.com
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Edgard Varese



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Re: need help opening openoffice

2015-07-22 Thread James Plante
No, it’s a rather old OSX security feature. I think it goes back to Mountain 
Lion.

Go to System Preferences and select the “Security and Privacy” pane. Under the 
General tab, in the lower panel that says “Allow apps downloaded from:” select 
“Anywhere.” Put the pane away, and install AOO normally. After you’ve finished, 
pull the preference pane back up and change it back to “Mac App Store and 
identified developers.”

N.B.: Don’t forget to unlock the pane with the lock in the lower left corner. 
Click the lock and enter your system password. Lock it back when you’ve 
finished installing. 

Jim

 On Jul 22, 2015, at 9:35 PM, jd1008 jd1...@gmail.com wrote:
 
 
 
 On 07/22/2015 08:19 PM, Linda Dominico wrote:
 Greetings, ME, TOO.  What’s the answer??
 
 Thank you for your assistance!!
 
 On Jul 22, 2015, at 6:32 PM, Rupa Westbrook rupac...@gmail.com wrote:
 
 greetings,
 
 i download successfully but when i try to open i get a message that it 
 cannot be opened due to security about opening non mac apps.
 i once had this program….what to do??
 
 thank you
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 Could this be a recent OS X `/security/` feature?
 
 
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