[Users] Outage window :: resources.ovirt.org / Mailman / etc. :: 2013-06-07 03:00 - 11:00 UTC

2013-06-06 Thread Karsten 'quaid' Wade
There is going to be an outage of resources.ovirt.org for up to 2 hours
sometime during an 8 hour service window.

The outage will occur 2013-06-07 between 03:00 and 11:00 UTC. To view in
your local time:

date -d '2013-06-07 03:00 UTC'
date -d '2013-06-07 11:00 UTC'

== Details ==

From the Linode service bulletin/reminder:

This is just a friendly reminder that your maintenance window starts at
8PM PDT tonight and lasts until 4AM PDT.

Downtime from this maintenance is expected to be less than 120 minutes,
however please note that the entire maintenance window may be used if
required. Your Linode will be gracefully powered down and rebooted
during the maintenance. Services not configured to start on a reboot
will need to be manually started.

Additional information regarding this maintenance event can be found
here: https://blog.linode.com/2013/05/17/fremont-upgrades/ 

== Affected services ==

* resources.ovirt.org
* Mailman (lists.ovirt.org)
* some backup services

=== Not-affected services ==

* www.ovirt.org / wiki.ovirt.org
* gerrit.ovirt.org
* jenkins.ovirt.org
* Anything at AlterWay and RackSpace facilities
** Foreman
** Puppet
** Jenkins slaves
** ...

== Future plans ==

We'll be migrating all services from this host and decommissioning it ASAP.





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[Users] Unplanned Outage :: Mailman and resources :: 2013-04-24 09:00 UTC

2013-04-24 Thread Karsten 'quaid' Wade
There was an unplanned outage of lists.ovirt.org/resources.ovirt.org for
30 minutes.

== Details ==

We began receiving disk full alerts from Postfix on linode01.ovirt.org,
that houses lists.ovirt.org and resources.ovirt.org.

I looked around the server to find more disk space, but there was
nothing obvious that I could drop. Regardless, it's clear from existing
needs that more disk space was needed.

I shutdown the server, added 12 GB more to the drive image, and
restarted the host.

== Affected services ==

* Mailman (lists.ovirt.org)
* Package repo (resources.ovirt.org)
* ovirtbot

=== Not-affected services ==

* www.ovirt.org
* wiki.ovirt.org
* jenkins.ovirt.org
* gerrit.ovirt.org

== Future plans ==

Migrate the entire host to a set of VMs running in one of the new
hosting environments. ASAP.
-- 
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http://TheOpenSourceWay.org  .^\  http://community.redhat.com
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Re: [Users] [JENKINS][ANN] jenkins.ovirt.org new look and infra

2013-03-06 Thread Karsten 'quaid' Wade
On 03/06/2013 01:43 PM, Eyal Edri wrote:
 
 
 - Original Message -
 From: Itamar Heim ih...@redhat.com
 can we shutdown the ec2 instance for now?
 
 not yet, me  quaid should change the dns 1st (tomorrow)? 
 and then we can do it.

If the host thinks it's already jenkins.ovirt.org, then we can just do
the DNS switch soonest. Do we need to coordinate more closely on
timing? Otherwise I can just file the ticket. (I'll wait for your word
before picking a time.)

 do we have more horsepower to start running say engine findbugs on
 gerrit patches?
 
 not really, since we're still using the same ec2 slaves.
 (unless we'll run it on the master, but that's not recommended in terms of 
 security)
 once we'll have ovirt instance running with vms, i imagine we can. 
 hopefully we'll have it running soon (either on alterway02 or on the 
 rackspace servers)

I was supposed to be working RackSpace servers today, but I got caught
up in being a bit sick and post-travel. But the plan is to load F18 +
the oVirt all-in-one on rax01.

- Karsten
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[Users] Planned outage :: resources.ovirt.org/lists.ovirt.org :: 2013-01-21 01:00 UTC

2013-01-20 Thread Karsten 'quaid' Wade
There will be an outage of www.ovirt.org for approximately 45 minutes.

The outage will occur at 2013-01-21 01:00 UTC. To view in your local time:

date -d '2013-01-21 01:00 UTC'

I may start part of the outage 15 minutes before that. If you anticipate
needing services until the outage window, reply back to me with details
ASAP.

== Details ==

We need to resize the Linode instance to get another 15 GB for storage
until we can move services off the Linode permanently, as planned. This
resizing should give us some breathing room.

The account resize is estimated to take 30 minutes, during which time
the Linode VM will be offline. After that, there will be a few minutes
for reboot and restart of services, including the manual starting of the
IRC bot 'ovirtbot'.

The time window chosen coincides with the lowest CPU usage typically
seen on any given day - 01:00 UTC tends to be very quiet for about an
hour. Hopefully no one will even notice the downtime.

If you have any services, such as Jenkins or Gerrit backup, that may go
off during that window, you may want to retime it or be prepared for an
error.

== Affected services ==

* resources.ovirt.org
** meeting logs
** packages
* lists.ovirt.org (MailMan)
* ovirtbot
* Gerrit backup (anacron may pick this up)
* Other cronjobs (anacron may pick this up)

== Not-affected services ==

* www.ovirt.org (MediaWiki)
* jenkins.ovirt.org
* gerrit.ovirt.org
* alterway{01,02}.ovirt.org

-- 
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http://TheOpenSourceWay.org  .^\  http://community.redhat.com
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[Users] Missing archives

2013-01-04 Thread Karsten 'quaid' Wade
On 21 Dec I fixed the archive for this mailing list at the request of a
user.

When I did that, I failed to set the permissions and ownership for the
changed mailbox file. It remained owned by root, so Mailman was unable
to write to the archives. :( :(

I think we can fix this if anyone has a copy of all the email sent to
this list since 21 Dec. in an .mbox format.

Anyone have everything from 21 Dec. to this message I just sent (which
should hit the archives)?

- Karsten
-- 
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Re: [Users] Missing archives

2013-01-04 Thread Karsten 'quaid' Wade
(Sorry for the broken threading by replying to myself, I didn't get
Joop's reply directly, not sure why, but at least it appeared in the
archives!)

Joop wrote:

 I have an archive of Ovirt-Users starting from 2-jun til now in
 Thunderbird format. Can prune a copy if you want, just let me know.

That would be great, thanks. Is it small enough to gzip and email to me?
I think the Thunderbird mbox format is the same.

(I have a copy of all the messages as well, but I have all my oVirt
project email going in to one folder, so the users@ email is mixed in
with arch@ etc.)

Thanks - Karsten
-- 
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http://TheOpenSourceWay.org  .^\  http://community.redhat.com
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[Users] Maintenance outage :: lists.ovirt.org :: 2012-12-20 01:00 UTC

2012-12-19 Thread Karsten 'quaid' Wade
There is an outage of lists.ovirt.org for ten minutes to increase disk
space on the host.

The outage will occur at 2012-12-20 01:00 UTC. To view in your local time:

date -d '2012-12-20 01:00 UTC'

== Details ==

We are constantly nearly out of disk space on linode01.ovirt.org, which
hosts the Mailman and yum/download repositories.

As a stop-gap help, I've got 5 GB more of space I can put in to the host VM.

We plan to migrate this host to one of the Alter Way instances, probably
a VM running on one of the two physical machines. If possible, we'll
make this move soonest for both the Mailman and download repositories.

== Affected services ==

* lists.ovirt.org
* resources.ovirt.org
* httpd redirects of old URLs
* IRC bot

=== Not-affected services ==

* www.ovirt.org
* jenkins.ovirt.org
* gerrit.ovirt.org
* git.ovirt.org

== Future plans ==

Move services to a host with more space and capability, as part of the
Infra team general hosting plan.

-- 
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http://TheOpenSourceWay.org  .^\  http://community.redhat.com
@quaid (identi.ca/twitter/IRC)  \v'  gpg: AD0E0C41



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[Users] What's going on with images on the wiki

2012-12-12 Thread Karsten 'quaid' Wade
== Summary ==

Since the migration to OpenShift, due to a misconfiguration of
MediaWiki, we were writing images uploaded to the wiki to a
non-persistent data store location.

This means that most images uploaded since the migration may have been
destroyed, including archives of past versions of images.

== What's next ==

Jason Brooks and I diagnosed the problem and fixed it last night. We
didn't completely figure out which images were removed, but it's likely
to be most or all the images since the migration.

For any images you still have -- possibly including older version of the
images -- we can likely reinsert them in to their (new) location in the
filesystem and MediaWiki will pick them up. (Older versions are stored
in 'images/archives/'. Depending on the trickiness of the problem, we
may be able to reinsert the archived images.)

Email me with details of what images you have, page names, and so forth.
I'll work to get each one back where it belongs. Feel free to file a
ticket on Trac at http://fedorahosted.org/ovirt to help keep track of
the details. Or you can reply with details (but not images)

If you've lost any work as a result of this mistake, please accept my
apology. It was a mistake that didn't show itself in testing
post-migration (which points to failings in the testing.)

== Questions and comments ==

It's possible we haven't optimized our solution from here. Feel free to
chime in with your thoughts and questions. (Please read the 'Details'
section below first.)

== Details ==

When I configured the MediaWiki instance on OpenShift, I made the
writeable 'images' directory a symlink to  what I thought was the
persistent data store location. This appears as 'wiki/data', where the
MediaWiki code and content live in 'wiki/php'.

cd wiki
ls -hal | grep images
 images = ../data

That is, 'wiki/php/images' was a symlink to 'wiki/data'.

(Un)fortunately, 'wiki' is all entirely in a git repository. That means
I copied the images from the old MediaWiki instance in to a git
repository that OpenShift uses to completely rewrite the folder
structure on the server every time the code is checked in ('git push'.)

As it happens, the true persistent data store is '../../data', that is,
one directory *above* the 'wiki' directory. When you put content in
there, it is not overwritten with each 'git push'.

What happened this week was I did an outage window on Monday to push a
change to the app to make it hot deployable. (I actually did the same
thing last week, but I don't know if anyone had uploaded any new images.)

When I did a 'git push' of my changes, I apparently overwrote the
'wiki/data/' directory with my older copy of the content. I did a 'git
pull' before pushing but nothing came down; I'm not sure why but I
believe it has to do with the way OpenShift is configured.

Since Monday night, people began noticing images broken, complaints on
making thumbnails, and so forth. Jason and I worked on the problem on
Tuesday and figured out the solution. He moved all the content to the
persistent data store (also, got our quota doubled to 2 GB as we were
almost at 1 GB), and removed the data from the git repo.

In the end, Jason added a build hook that i) makes sure the
'../../data/images' directory is present, then ii) creates the necessary
symlink in the 'wiki/' structure after the code is checked in.

The same was done for 'compiled_templates', which was previously a
symlink for the MediaWiki Widgets extension. (That symlink was also
incorrectly written, so it may have been part of problems with the new
Widgets extensions?)

Thank you for your understanding, and I apologize for the inconvenience.

- Karsten
-- 
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http://TheOpenSourceWay.org  .^\  http://community.redhat.com
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[Users] Maintenance outage :: www.ovirt.org :: 2012-12-11 01:00 UTC

2012-12-10 Thread Karsten (quaid) Wade
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

There is going to be a brief planned outage at 5 pm PST (0100 UTC)
today. The outage window is ten minutes. No downtime is expected
during the outage, but it may occur.

== Details ==

I want to setup hot_deploy for our OpenShift instance running MediaWiki.

When I did this the other day, it failed to work properly. Refer to:

http://lists.ovirt.org/pipermail/infra/2012-December/001612.html

This outage is another attempt to set the app to hot deploy. I intend
to do exactly this:

* 'touch wiki/.openshift/markers/hot_deploy'
* 'git add wiki/.openshift/markers/hot_deploy'
* 'git commit wiki/.openshift/markers/hot_deploy'
* 'git push'

If all works correctly, the app will be set to hot deploy without
doing a restart. If it goes like last time, I may attempt to
troubleshoot for a few minutes but no longer than 10 minutes. At that
time I will force restart the app.

== Affected services ==

www.ovirt.org (wiki)

=== Not-affected services ==

lists.ovirt.org
resources.ovirt.org
gerrit.ovirt.org
jenkins.ovirt.org

== Future plans ==

Hopefully this hot deploy trick will allow us to make minor
configuration changes to the website without it having to restart the app.

- -- 
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Re: [Users] WARNING: Short outage of www.ovirt.org in 1h (15:30 UTC)

2012-12-03 Thread Karsten 'quaid' Wade
On 12/03/2012 07:42 AM, Dave Neary wrote:
 Hi all,
 
 To resolve a critical issue with the new website
 (http://ovirt.org/pagename links are not getting correctly redirected to
 http://www.ovirt.org/pagename) we will be committing a change in the
 server configuration, which will restart the service.

This problem is now resolved. ovirt.org/$pagename links should now
redirect to www.ovirt.org/$pagename. Let us know if you see anything
still not working.

 This will result in a short (~30s) outage.
 
 To help avoid any loss of work, we will be announcing critical changes
 such as this with one hour's notice.

We ended up resolving this without an outage, as the correction needed
to be made where the site did not need to be restarted.

As Dave pointed out, when we have a critical need to restart services
that may affect any of you, we'll try to give an hour notice. Rarely
there won't be time for a notice, for the most part we can give one hour
notice for critical and 24-hour notice for non-critical service
restarts. The Infra team will work on a policy for this and publish it
for review.

Thanks - Karsten
-- 
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http://TheOpenSourceWay.org  .^\  http://community.redhat.com
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Re: [Users] Outage :: wiki and www :: 2100 to 0100 UTC Thu 29 Nov/Fri 30 Nov

2012-11-30 Thread Karsten 'quaid' Wade
This outage is now over.

The wiki is writeable again, redirects of old content to new locations
are working, and you should be able to go about reading, writing,
creating, and collaborating. Enjoy the new lookfeel:

http://www.ovirt.org

There are a lot of small components making *.ovirt.org run, it's fairly
certain we've missed something. If you see anything wrong, broken, or
confusing a, you can drop by IRC, email in...@ovirt.org, or file a
ticket here:

http://fedorahosted.org/ovirt

Thanks to everyone for making this migration happen. It's going to be
nice not having to manage the platform for these non-core-technology
components. The Infra team will be able to focus a bit more on the
deeper parts of the oVirt infrastructure of participation.

In particular, thanks to:

* Garrett Lesage lead the effort to improve not only the lookfeel of
the ovirt.org website, but to reconsider the user experience. He worked
on making the top-level of the site show what the technology is, what
the project is, and what you can download and do here. He took on the
challenge of making MediaWiki look good for all the user classes -
casual browser through to regular contributor. (And thanks especially
for saving the front page this week when we realized we didn't have the
desired video content and feed widgets available.)

* Dave Neary focused on taking the framework of the new site and
breathing life in to it with content pages, redirects, MediaWiki
extensions, and so forth. He worked on troubleshooting our transfer
details, tracking project details and progress, and generally beating on
parts until he hammered them in to shape.

Thanks also to Jason Brooks, who took advantage of the tradition of IRC
to just get involved in what was happening. Jason helped troubleshoot
and fix some of the transfer details, such as http rewrite rules.

Overall, I've been pleased with the transparency and accessibility of
the process. I hope others feel the same, but regardless of how you
feel, your feedback is very appreciated.

Thanks - Karsten

On 11/29/2012 01:02 PM, Karsten 'quaid' Wade wrote:
 This outage is now starting. We'll be freezing the wiki at
 wiki.ovirt.org for the duration of the outage window. If you want to
 watch, participate, or have urgent questions, we're on #ovirt on
 irc.oftc.net.
 
 On 11/28/2012 10:48 PM, Karsten 'quaid' Wade wrote:
 We are having a four-hour freeze and short outage of the wiki and www
 portions of ovirt.org to migrate to OpenShift.

 2100 UTC Thu 29 Nov to 0100 UTC Fri 30 Nov

 date -d '2100 UTC Thu Nov 29'

 We are targeting the DNS switch to happen at 2359 UTC Thu 29 Nov.

 This migration includes updating to a new theme for the site. We expect
 there to be no downtime for access to content on the website. During the
 four-hour window we'll be working to make sure URLs linking in to the
 old content forward directly to the new website. The freeze on the wiki
 is expected to complete on or before the four-hour mark.

 The new theme and information layout have been presented and discussed,
 this is just the final portion where we turn the lights on in a new
 location, and dim the lights in the old.

 Any questions, concerns, ideas, etc. just let us know. We'll do a final
 minute reminder via email and IRC when the outage window starts. Status
 updates will also by via email and IRC, as arisen.

 == Affected services ==

 www.ovirt.org
 wiki.ovirt.org
 ovirt.org/releases
 ovirt.org/meetings
 ovirt.org/stats

 == Future considerations ==

 If we had a strict infrastructure change management process, we would
 have coordinated better with the rest of the contributor teams to be
 sure this work didn't interrupt their workflow.



 ___
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 http://lists.ovirt.org/mailman/listinfo/arch

 
 
 
 
 ___
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 a...@ovirt.org
 http://lists.ovirt.org/mailman/listinfo/arch
 


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[Users] Fwd: Outage :: wiki and www :: 2100 to 0100 UTC Thu 29 Nov/Fri 30 Nov

2012-11-29 Thread Karsten 'quaid' Wade
Hi:

I should have sent these to the announce@ and users@ mailing lists, just
in case there are wiki editors on those lists who are not reading arch@
(which is ideally the central all-contributors mailing list.)

We'll adjust the Infra team methods in the future to send outage
announcements to all these lists for maximum coverage.

Below are details of this outage, which began 30 minutes ago. The wiki
is in readonly mode until it is migrated fully to OpenShift.


 Original Message 
Subject: Outage :: wiki and www :: 2100 to 0100 UTC Thu 29 Nov/Fri 30 Nov
Date: Wed, 28 Nov 2012 22:48:03 -0800
From: Karsten 'quaid' Wade kw...@redhat.com
Organization: Red Hat
To: a...@ovirt.org a...@ovirt.org
CC: infra in...@ovirt.org

We are having a four-hour freeze and short outage of the wiki and www
portions of ovirt.org to migrate to OpenShift.

2100 UTC Thu 29 Nov to 0100 UTC Fri 30 Nov

date -d '2100 UTC Thu Nov 29'

We are targeting the DNS switch to happen at 2359 UTC Thu 29 Nov.

This migration includes updating to a new theme for the site. We expect
there to be no downtime for access to content on the website. During the
four-hour window we'll be working to make sure URLs linking in to the
old content forward directly to the new website. The freeze on the wiki
is expected to complete on or before the four-hour mark.

The new theme and information layout have been presented and discussed,
this is just the final portion where we turn the lights on in a new
location, and dim the lights in the old.

Any questions, concerns, ideas, etc. just let us know. We'll do a final
minute reminder via email and IRC when the outage window starts. Status
updates will also by via email and IRC, as arisen.

== Affected services ==

www.ovirt.org
wiki.ovirt.org
ovirt.org/releases
ovirt.org/meetings
ovirt.org/stats

== Future considerations ==

If we had a strict infrastructure change management process, we would
have coordinated better with the rest of the contributor teams to be
sure this work didn't interrupt their workflow.

-- 
Karsten 'quaid' Wade, Sr. Analyst - Community Growth
http://TheOpenSourceWay.org  .^\  http://community.redhat.com
@quaid (identi.ca/twitter/IRC)  \v'  gpg: AD0E0C41




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Re: [Users] What are you looking for from oVirt?

2012-06-13 Thread Karsten 'quaid' Wade
-BEGIN PGP SIGNED MESSAGE-
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On 06/13/2012 07:28 AM, Dave Neary wrote:
 
 My name is Dave Neary, and I recently started working for a group
 which is being formed inside Red Hat called OSAS (open source and
 standards). The role of my group is to help make any open source
 projects that Red Hat works in successful, and I would really like
 to help take oVirt to the next level in terms of adoption and
 contribution.

Just some context for folks - OSAS is the team that I work on with
other people you've seen around oVirt: Leslie Hawthorn, Carl Trieloff,
Jim Jagielski, and Jason Brooks. (You'll likely see others of us, such
as Garrett LeSage, as we all work on upstream projects together.)
Helping with the open sourcing and community growth of oVirt is really
the first project the OSAS team worked on together.

To quote Dave:

07:43  dneary We're basically the A-Team for community stuff
07:44  dneary Except our theme music isn't as cool

Cheers - Karsten
- --
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Re: [Users] mailing list help

2012-04-04 Thread Karsten 'quaid' Wade
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 04/04/2012 08:32 AM, Carl Trieloff wrote:
 
 Additional list moderators also appreciated.

As it happens, I added Gary this week and have a side-discussion on
how we'll handle the moderation queue. Don't be surprised if a few
older held-for-moderation emails come through.

- - Karsten


 Carl.
 
 On 04/03/2012 12:08 AM, Gary Scarborough wrote:
 Karsten,
 
 Are you still looking for help with the mailing list like you 
 mentioned above?
 
 -- Gary Scarborough IST Lab Manager Rochester Institute of
 Technology Rochester NY
 
 
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