Hi,
1. Please check whether you have downloaded the CA certificate in your
browser (This can be found when accessing your engine -> Downloads -> CA
Certificate.
2. Please ensure you are not trying to upload the image via a WIFI
connection (If you are you this will cause the operation to pause and you
will need to resume it mulitple times)
3. Try to Resume the operation by highlighting the paused operation and
from the menu select to resume it.
If all these don't help please file a bug in bugzilla and provide the
engine.log (/var/log/ovirt-engine/engine.log on your engine and the
vdsm.log on your vdsm host /var/log/vdsm/vdsm.log)
Regards,
Kevin
On Tue, Sep 11, 2018 at 9:39 AM, <henaum...@sina.com> wrote:
> Hi,
> I can't upload iso image from webui,always got "Paused by System"
> system info:
> engine:4.2.6.4-1.el7
> vdsm:4.20.35-1.el7
> imageio-proxy:1.4.4-0.el7
> imageio-daemon:1.4.4-0.el7
>
> operation:
> 1、download and install ca to the browser
> 2、select iso file to upload
> 3、click test ，alert to installl ca
> 4、install ca again（optional）
> 5、upload
> 6、wait and got "Paused by System"
>
> log：
> engine：
> 2018-09-11 11:13:22,273+08 INFO [org.ovirt.engine.core.
> vdsbroker.vdsbroker.HSMClearTaskVDSCommand]
> (EE-ManagedThreadFactory-engine-Thread-61)
> [02c871da-a599-4201-9dd5-92a468dee952] START, HSMClearTaskVDSCommand(HostName
> = 21,
> HSMTaskGuidBaseVDSCommandParameters:{hostId='68f27646-da12-480b-9887-42ada2911132',
> taskId='90541bd1-65e7-4185-a051-3d8d9c1e3a5f'}), log id: 3ff168d7
> 2018-09-11 11:13:22,278+08 INFO [org.ovirt.engine.core.
> vdsbroker.vdsbroker.HSMClearTaskVDSCommand]
> (EE-ManagedThreadFactory-engine-Thread-61)
> [02c871da-a599-4201-9dd5-92a468dee952] FINISH, HSMClearTaskVDSCommand,
> log id: 3ff168d7
> 2018-09-11 11:13:22,278+08 INFO [org.ovirt.engine.core.
> vdsbroker.irsbroker.SPMClearTaskVDSCommand]
> (EE-ManagedThreadFactory-engine-Thread-61)
> [02c871da-a599-4201-9dd5-92a468dee952] FINISH, SPMClearTaskVDSCommand,
> log id: 43d30861
> 2018-09-11 11:13:22,280+08 INFO
> [org.ovirt.engine.core.bll.tasks.SPMAsyncTask]
> (EE-ManagedThreadFactory-engine-Thread-61)
> [02c871da-a599-4201-9dd5-92a468dee952]
> BaseAsyncTask::removeTaskFromDB: Removed task
> '90541bd1-65e7-4185-a051-3d8d9c1e3a5f'
> from DataBase
> 2018-09-11 11:13:22,280+08 INFO
> [org.ovirt.engine.core.bll.tasks.CommandAsyncTask]
> (EE-ManagedThreadFactory-engine-Thread-61)
> [02c871da-a599-4201-9dd5-92a468dee952]
> CommandAsyncTask::HandleEndActionResult [within thread]: Removing
> CommandMultiAsyncTasks object for entity '4ff92f68-8353-40ac-a7c5-
> f0efbd054841'
> 2018-09-11 11:13:26,098+08 INFO [org.ovirt.engine.core.bll.
> storage.disk.image.TransferImageStatusCommand] (default task-8)
> [352651c9-ddde-4e1e-b95c-05ad967ed0b1] Running command:
> TransferImageStatusCommand internal: false. Entities affected : ID:
> aaa00000-0000-0000-0000-123456789aaa Type: SystemAction group CREATE_DISK
> with role type USER
> 2018-09-11 11:13:28,836+08 INFO [org.ovirt.engine.core.bll.
> ConcurrentChildCommandsExecutionCallback]
> (EE-ManagedThreadFactory-engineScheduled-Thread-55)
> [02c871da-a599-4201-9dd5-92a468dee952] Command 'AddDisk' id:
> '4b72410d-e5a0-4c43-b7db-a5324a32d012' child commands
> '[4ff92f68-8353-40ac-a7c5-f0efbd054841]' executions were completed,
> status 'SUCCEEDED'
> 2018-09-11 11:13:28,836+08 INFO [org.ovirt.engine.core.bll.
> ConcurrentChildCommandsExecutionCallback]
> (EE-ManagedThreadFactory-engineScheduled-Thread-55)
> [02c871da-a599-4201-9dd5-92a468dee952] Command 'AddDisk' id:
> '4b72410d-e5a0-4c43-b7db-a5324a32d012' Updating status to 'SUCCEEDED',
> The command end method logic will be executed by one of its parent commands.
> 2018-09-11 11:13:28,862+08 INFO [org.ovirt.engine.core.bll.
> storage.disk.image.TransferDiskImageCommand]
> (EE-ManagedThreadFactory-engineScheduled-Thread-55)
> [02c871da-a599-4201-9dd5-92a468dee952] Successfully added Upload disk
> 'oVirt-toolsSetup-4.2-1.el7.centos.iso' (disk id:
> '97179509-65eb-4b45-ad8e-ce112cfd016a', image id:
> '6ca217cc-015e-4d00-872a-faf60a8954ac') for image transfer command
> '4cdff02c-7fe4-4000-9c92-8ef613597d13'
> 2018-09-11 11:13:28,892+08 INFO [org.ovirt.engine.core.
> vdsbroker.vdsbroker.PrepareImageVDSCommand]
> (EE-ManagedThreadFactory-engineScheduled-Thread-55)
> [02c871da-a599-4201-9dd5-92a468dee952] START, PrepareImageVDSCommand(HostName
> = 21,
> PrepareImageVDSCommandParameters:{hostId='68f27646-da12-480b-9887-42ada2911132'}),
> log id: 19407261
> 2018-09-11 11:13:28,901+08 INFO [org.ovirt.engine.core.
> vdsbroker.vdsbroker.PrepareImageVDSCommand]
> (EE-ManagedThreadFactory-engineScheduled-Thread-55)
> [02c871da-a599-4201-9dd5-92a468dee952] FINISH, PrepareImageVDSCommand,
> return: PrepareImageReturn:{status='Status [code=0, message=Done]'}, log
> id: 19407261
> 2018-09-11 11:13:28,901+08 INFO [org.ovirt.engine.core.
> vdsbroker.irsbroker.SetVolumeLegalityVDSCommand]
> (EE-ManagedThreadFactory-engineScheduled-Thread-55)
> [02c871da-a599-4201-9dd5-92a468dee952] START,
> SetVolumeLegalityVDSCommand( SetVolumeLegalityVDSCommandPar
> ameters:{storagePoolId='ab65cc43-3c9e-4c02-ba75-ccd9fa8691b1',
> ignoreFailoverLimit='false',
> storageDomainId='ffc618b9-fd75-4ca2-ace4-15a1b7b58ecf',
> imageGroupId='97179509-65eb-4b45-ad8e-ce112cfd016a',
> imageId='6ca217cc-015e-4d00-872a-faf60a8954ac'}), log id: 5068b962
> 2018-09-11 11:13:28,914+08 INFO [org.ovirt.engine.core.
> vdsbroker.irsbroker.SetVolumeLegalityVDSCommand]
> (EE-ManagedThreadFactory-engineScheduled-Thread-55)
> [02c871da-a599-4201-9dd5-92a468dee952] FINISH,
> SetVolumeLegalityVDSCommand, log id: 5068b962
> 2018-09-11 11:13:28,915+08 INFO [org.ovirt.engine.core.
> vdsbroker.vdsbroker.AddImageTicketVDSCommand]
> (EE-ManagedThreadFactory-engineScheduled-Thread-55)
> [02c871da-a599-4201-9dd5-92a468dee952] START,
> AddImageTicketVDSCommand(HostName
> = 21,
> AddImageTicketVDSCommandParameters:{hostId='68f27646-da12-480b-9887-42ada2911132',
> ticketId='3564a630-be37-407f-802d-ce38a01cc104', timeout='300',
> operations='[write]', size='382971904', url='file:///rhev/data-center/
> mnt/_data/ffc618b9-fd75-4ca2-ace4-15a1b7b58ecf/images/
> 97179509-65eb-4b45-ad8e-ce112cfd016a/6ca217cc-015e-4d00-872a-faf60a8954ac',
> filename='null', sparse='true'}), log id: 64950261
> 2018-09-11 11:13:28,920+08 INFO [org.ovirt.engine.core.
> vdsbroker.vdsbroker.AddImageTicketVDSCommand]
> (EE-ManagedThreadFactory-engineScheduled-Thread-55)
> [02c871da-a599-4201-9dd5-92a468dee952] FINISH, AddImageTicketVDSCommand,
> return: StatusOnlyReturn [status=Status [code=0, message=Done]], log id:
> 64950261
> 2018-09-11 11:13:28,920+08 INFO [org.ovirt.engine.core.bll.
> storage.disk.image.TransferDiskImageCommand]
> (EE-ManagedThreadFactory-engineScheduled-Thread-55)
> [02c871da-a599-4201-9dd5-92a468dee952] Started transfer session with
> ticket id 3564a630-be37-407f-802d-ce38a01cc104, timeout 300 seconds
> 2018-09-11 11:13:28,920+08 INFO [org.ovirt.engine.core.bll.
> storage.disk.image.TransferDiskImageCommand]
> (EE-ManagedThreadFactory-engineScheduled-Thread-55)
> [02c871da-a599-4201-9dd5-92a468dee952] Adding image ticket to
> ovirt-imageio-proxy, id 3564a630-be37-407f-802d-ce38a01cc104
> 2018-09-11 11:13:28,934+08 INFO [org.ovirt.engine.core.bll.
> storage.disk.image.ImageTransferUpdater]
> (EE-ManagedThreadFactory-engineScheduled-Thread-55)
> [02c871da-a599-4201-9dd5-92a468dee952] Updating image transfer
> 4cdff02c-7fe4-4000-9c92-8ef613597d13 (image
> 97179509-65eb-4b45-ad8e-ce112cfd016a)
> phase to Transferring
> 2018-09-11 11:13:28,935+08 INFO [org.ovirt.engine.core.bll.
> storage.disk.image.TransferDiskImageCommand]
> (EE-ManagedThreadFactory-engineScheduled-Thread-55)
> [02c871da-a599-4201-9dd5-92a468dee952] Returning from
> proceedCommandExecution after starting transfer session for image transfer
> command '4cdff02c-7fe4-4000-9c92-8ef613597d13'
> 2018-09-11 11:13:29,948+08 INFO [org.ovirt.engine.core.
> vdsbroker.vdsbroker.GetImageTicketVDSCommand]
> (EE-ManagedThreadFactory-engineScheduled-Thread-56)
> [02c871da-a599-4201-9dd5-92a468dee952] START,
> GetImageTicketVDSCommand(HostName
> = 21,
> GetImageTicketVDSCommandParameters:{hostId='68f27646-da12-480b-9887-42ada2911132',
> ticketId='3564a630-be37-407f-802d-ce38a01cc104', timeout='null'}), log
> id: 1b9af167
> 2018-09-11 11:13:29,952+08 INFO [org.ovirt.engine.core.
> vdsbroker.vdsbroker.GetImageTicketVDSCommand]
> (EE-ManagedThreadFactory-engineScheduled-Thread-56)
> [02c871da-a599-4201-9dd5-92a468dee952] FINISH, GetImageTicketVDSCommand,
> return: org.ovirt.engine.core.common.businessentities.storage.
> ImageTicketInformation@558504b3, log id: 1b9af167
> 2018-09-11 11:13:30,111+08 INFO [org.ovirt.engine.core.bll.
> storage.disk.image.TransferImageStatusCommand] (default task-6)
> [c1647c4b-63fe-4ca7-b4a1-adb77c85e076] Running command:
> TransferImageStatusCommand internal: false. Entities affected : ID:
> aaa00000-0000-0000-0000-123456789aaa Type: SystemAction group CREATE_DISK
> with role type USER
> 2018-09-11 11:13:42,126+08 INFO [org.ovirt.engine.core.bll.
> storage.disk.image.TransferImageStatusCommand] (default task-6)
> [32ab474a-5bd4-4026-b653-67b2a6d776b9] Running command:
> TransferImageStatusCommand internal: false. Entities affected : ID:
> aaa00000-0000-0000-0000-123456789aaa Type: SystemAction group CREATE_DISK
> with role type USER
> 2018-09-11 11:13:44,039+08 INFO [org.ovirt.engine.core.
> vdsbroker.vdsbroker.GetImageTicketVDSCommand]
> (EE-ManagedThreadFactory-engineScheduled-Thread-44)
> [02c871da-a599-4201-9dd5-92a468dee952] START,
> GetImageTicketVDSCommand(HostName
> = 21,
> GetImageTicketVDSCommandParameters:{hostId='68f27646-da12-480b-9887-42ada2911132',
> ticketId='3564a630-be37-407f-802d-ce38a01cc104', timeout='null'}), log
> id: 66ab6e50
> 2018-09-11 11:13:44,044+08 INFO [org.ovirt.engine.core.
> vdsbroker.vdsbroker.GetImageTicketVDSCommand]
> (EE-ManagedThreadFactory-engineScheduled-Thread-44)
> [02c871da-a599-4201-9dd5-92a468dee952] FINISH, GetImageTicketVDSCommand,
> return: org.ovirt.engine.core.common.businessentities.storage.
> ImageTicketInformation@558504c1, log id: 66ab6e50
> 2018-09-11 11:13:46,135+08 INFO [org.ovirt.engine.core.bll.
> storage.disk.image.TransferImageStatusCommand] (default task-6)
> [1e65c0eb-95b0-4152-9887-5fa9521bb0a9] Running command:
> TransferImageStatusCommand internal: false. Entities affected : ID:
> aaa00000-0000-0000-0000-123456789aaa Type: SystemAction group CREATE_DISK
> with role type USER
>
> 2018-09-11 11:13:48,327+08 INFO [org.ovirt.engine.core.bll.
> storage.disk.image.TransferImageStatusCommand] (default task-6)
> [4ad6f0ea-2ae5-4067-b1c2-c0503b2e3676] Running command:
> TransferImageStatusCommand internal: false. Entities affected : ID:
> aaa00000-0000-0000-0000-123456789aaa Type: SystemAction group CREATE_DISK
> with role type USER
> 2018-09-11 11:13:48,328+08 INFO [org.ovirt.engine.core.bll.
> storage.disk.image.ImageTransferUpdater] (default task-6)
> [4ad6f0ea-2ae5-4067-b1c2-c0503b2e3676] Updating image transfer
> 4cdff02c-7fe4-4000-9c92-8ef613597d13 (image
> 97179509-65eb-4b45-ad8e-ce112cfd016a)
> phase to Paused by System (message: 'Sent 0MB')
> 2018-09-11 11:13:48,335+08 ERROR [org.ovirt.engine.core.dal.
> dbbroker.auditloghandling.AuditLogDirector] (default task-6)
> [4ad6f0ea-2ae5-4067-b1c2-c0503b2e3676] EVENT_ID:
> UPLOAD_IMAGE_NETWORK_ERROR(1,062), Unable to upload image to disk
> 97179509-65eb-4b45-ad8e-ce112cfd016a due to a network error. Make sure
> ovirt-imageio-proxy service is installed and configured, and ovirt-engine's
> certificate is registered as a valid CA in the browser. The certificate can
> be fetched from https://<engine_url>/ovirt-engine/services/pki-resource?
> resource=ca-certificate&format=X509-PEM-CA
> 2018-09-11 11:13:50,220+08 INFO [org.ovirt.engine.core.bll.
> storage.disk.image.TransferImageStatusCommand] (default task-6)
> [2a9835b2-a08d-4efd-9fa0-208d14dd4bdc] Running command:
> TransferImageStatusCommand internal: false. Entities affected : ID:
> aaa00000-0000-0000-0000-123456789aaa Type: SystemAction group CREATE_DISK
> with role type USER
> 2018-09-11 11:13:54,080+08 INFO [org.ovirt.engine.core.bll.
> storage.disk.image.TransferDiskImageCommand]
> (EE-ManagedThreadFactory-engineScheduled-Thread-60)
> [02c871da-a599-4201-9dd5-92a468dee952] Transfer was paused by system.
> Upload disk 'oVirt-toolsSetup-4.2-1.el7.centos.iso' (disk id:
> '97179509-65eb-4b45-ad8e-ce112cfd016a', image id:
> '6ca217cc-015e-4d00-872a-faf60a8954ac')
> 2018-09-11 11:13:54,196+08 INFO [org.ovirt.engine.core.bll.
> storage.disk.image.TransferImageStatusCommand] (default task-6)
> [3742a3f4-4352-46c4-8480-0035e8d7a5fb] Running command:
> TransferImageStatusCommand internal: false. Entities affected : ID:
> aaa00000-0000-0000-0000-123456789aaa Type: SystemAction group CREATE_DISK
> with role type USER
>
>
> imageio-proxy：
>
> (Thread-4 ) INFO 2018-09-11 11:12:32,476 auth:201:auth2:(delete_ticket)
> Deleting ticket u'9a8117e4-2ba0-40c3-ae3d-aadc43b7857d'
> (Thread-5 ) INFO 2018-09-11 11:13:28,929 auth:187:auth2:(add_signed_ticket)
> Adding new ticket: <Ticket id=u'3564a630-be37-407f-802d-ce38a01cc104',
> url=u'https://172.22.224.21:54322' timeout=35999.070008039474 at
> 0x7fa30cdd6b50>
>
> imageio-daemon：
>
> 2018-09-11 11:13:28,402 INFO (Thread-12) [tickets] [local] ADD
> ticket={u'uuid': u'3564a630-be37-407f-802d-ce38a01cc104', u'ops':
> [u'write'], u'url': u'file:///rhev/data-center/
> mnt/_data/ffc618b9-fd75-4ca2-ace4-15a1b7b58ecf/images/
> 97179509-65eb-4b45-ad8e-ce112cfd016a/6ca217cc-015e-4d00-872a-faf60a8954ac',
> u'sparse': True, u'timeout': 300, u'size': 382971904}
>
> I‘ve been stucked for days and need to get help！
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>
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