[SOGo] BTS activities for Tuesday, November 20 2018

[SOGo reporter]

Title: BTS activities for Tuesday, November 20 2018





  
BTS Activities

  Home page: http://www.sogo.nu/bugs
  Project: SOGo
  For the period covering: Tuesday, November 20 2018

  
  
idlast updatestatus (resolution)categorysummary
	
	
	  
	
4600
	2018-11-20 12:04:55
	updated (open)
	Backend Calendar
	Multiple reminders per event
	
	  
	
4598
	2018-11-20 08:37:28
	updated (open)
	Web General
	Slow login when users have big web calendars subscribed.
	
	  
	
4599
	2018-11-20 09:47:39
	updated (open)
	Web Mail
	Show time in messages from date "yesterday" till 6 days ago
	
	  
	
4576
	2018-11-20 17:02:38
	updated (open)
	with external server
	Contact synchronisation ignores those with a photo
	
	  
	
  
  


-- users@sogo.nuhttps://inverse.ca/sogo/lists

[SOGo] SOGo application architecture

["Miguel Mucio Santos Moreira"]

Hi folks,


I was looking for SOGo application architecture and I found mvw angular model 
and thought It great, however the purpose is a bit beside that, I need 
application architecture regard to application and infraestructure, which 
application layers access the infraestructure for example to finish a internal 
document.


Thanks in advance
Best regards

--

Miguel Moreira
Gerente
DPR/SRE/GSR - Gerência de Serviços de Rede
+55(31)3339-1401
PRODEMGE - Companhia de Tecnologia da Informação do Estado de Minas Gerais

Aviso: Esta mensagem é destinada exclusivamente para a(s) pessoa(s) a quem é 
dirigida, podendo conter informação sigilosa e legalmente protegida. O uso 
impróprio será tratado conforme as normas da empresa e a legislação em vigor. 
Caso não seja o destinatário, favor notificar o remetente, ficando proibidas a 
utilização, divulgação, cópia e distribuição.
 
-- 
users@sogo.nu
https://inverse.ca/sogo/lists

Re: [SOGo] s/MIME in Webmail

[quentin.de...@univ-lehavre.fr]

your welcome ;) but yes it's a feature of 4+. Yep that's the moment to 
step up your SOGo.


good luck.

Le 20/11/2018 à 20:33, "Andreas Blaha" (andr...@blaha.at) a écrit :


Merci Quentin,

this seems to be a feature of 4+, neither on 2 nor on 3 to be found. 
Tx anyway, time to step up …


*From:*users-requ...@sogo.nu  *On Behalf Of 
*Quentin Desré

*Sent:* Tuesday, November 20, 2018 12:42 PM
*To:* users@sogo.nu
*Subject:* Re: [SOGo] s/MIME in Webmail

Hi,

Login into SOGo, Go to Preference > Mail > Tab Imap accounts > Edit 
your account ,  Popup window and Tab Security and this is here ;)


Have a nice day

Le 20/11/2018 à 09:23, "Andreas Blaha" (andr...@blaha.at 
) a écrit :


Hi,

referring to the installation manual S/MIME should work from
Webmail, by uploading the PKS. But upload where? I seem to oversee
something.

Please advise, here is the text from the instructions:

*9. S/MIME Support in SOGo*

SOGo supports S/MIME email signing and encryption. When receiving
S/MIME signed emails, SOGo automatically extracts the PKCS
(Public-Key Cryptography Standard) #7 signature and stores it in
the user’s personal address book for the contact associated to the
email address of the email’s sender. This certificate will allow
the user to send encrypted emails to these recipients.

User that wish to send signed emails must *upload their
certificate in PKCS #12 format*. When doing so, SOGo will convert
the PKCS #12 file into the PEM format and store it in the user’s
preferences.

Many thanks in advance

Andy

--
Quentin Desré - CRI / Pôle Système et Réseau
Email :quentin.de...@univ-lehavre.fr  
Tel : +33 (0)2 32 74 49 90
Université du Havre - 25 rue Philippe Lebon - 76600 LE HAVRE
=
J'accepte les emails VSRE. Plus d'informations surhttp://vsre.info/index_fr.html
=


--
Quentin Desré - CRI / Pôle Système et Réseau
Email : quentin.de...@univ-lehavre.fr
Tel : +33 (0)2 32 74 49 90
Université du Havre - 25 rue Philippe Lebon - 76600 LE HAVRE



smime.p7s
Description: Signature cryptographique S/MIME

Re: [SOGo] Tuning SOGo environment

[Ludovic Marcotte]

On 2018-11-20 5:10 AM, Götz Reinicke (goetz.reini...@filmakademie.de) wrote:



Checking the sogo log I can currently only see the old friend „No 
child available to handle incoming request!“ … but no other clues.
When you see this, try to attach to the process using gdb (so "gdb -p 
PID_OF_THE_PROCESS") and produce a stacktrace (by typing "bt"). Quit gdb 
after and send us the stacktrace. It'll tell us where it's stuck. 
Install SOPE/SOGo/GNUstep debugging symbols before doing that. See 
https://sogo.nu/support/faq/how-do-i-debug-sogo.html for all nice details.


That error shows up from time to time and than all sogod processes are 
using from 40 to 100% of cpu  ….


My PREFORK is at 12, the server is a 12 GB 4 CPU VM. MySQL and Dovecot 
are on different VMs.


My wild guess based on the symptoms you mention is your IMAP server is 
running out of available connections. Or, you have EAS clients consuming 
all sogod workers.


Thanks,

--
Ludovic Marcotte
lmarco...@inverse.ca  ::  +1.514.755.3630  ::  https://inverse.ca
Inverse inc. :: Leaders behind SOGo (https://sogo.nu), PacketFence 
(https://packetfence.org) and Fingerbank (https://fingerbank.org)

--
users@sogo.nu
https://inverse.ca/sogo/lists

RE: [SOGo] s/MIME in Webmail

["Andreas Blaha"]

Merci Quentin,

this seems to be a feature of 4+, neither on 2 nor on 3 to be found. Tx
anyway, time to step up …

 

From: users-requ...@sogo.nu  On Behalf Of Quentin
Desré
Sent: Tuesday, November 20, 2018 12:42 PM
To: users@sogo.nu
Subject: Re: [SOGo] s/MIME in Webmail

 

Hi, 

Login into SOGo, Go to Preference > Mail > Tab Imap accounts > Edit your
account ,  Popup window and Tab Security and this is here ;) 

Have a nice day

 

Le 20/11/2018 à 09:23, "Andreas Blaha" (andr...@blaha.at
 ) a écrit :

Hi,

referring to the installation manual S/MIME should work from Webmail, by
uploading the PKS. But upload where? I seem to oversee something.

 

Please advise, here is the text from the instructions:

 

9. S/MIME Support in SOGo

SOGo supports S/MIME email signing and encryption. When receiving S/MIME
signed emails, SOGo automatically extracts the PKCS (Public-Key Cryptography
Standard) #7 signature and stores it in the user’s personal address book for
the contact associated to the email address of the email’s sender. This
certificate will allow the user to send encrypted emails to these
recipients.

User that wish to send signed emails must upload their certificate in PKCS
#12 format. When doing so, SOGo will convert the PKCS #12 file into the PEM
format and store it in the user’s preferences.

Many thanks in advance

 

Andy

-- 
Quentin Desré - CRI / Pôle Système et Réseau 
Email : quentin.de...@univ-lehavre.fr 

Tel : +33 (0)2 32 74 49 90
Université du Havre - 25 rue Philippe Lebon - 76600 LE HAVRE
 

=
J'accepte les emails VSRE. Plus d'informations sur
http://vsre.info/index_fr.html

=


smime.p7s
Description: S/MIME cryptographic signature

Re: [SOGo] ActiveSync: Search no longer shows more messages than "Sync Period" and inline images are not displayed

[t...@aon.at]

Hi,
can you try to find out under what circumstands the CollectionId=0 is included 
by the Outlook mobile app.
If there is no CollectionId in the search request the server will search all 
folders. This could take longer than the client is willing to wait ... which 
then could result in the error you have mentioned.
Does the problem always occure, regadless how large the mailbox is and how main 
imap-folder exists in the mailbox?

I think that processSearchMailbox  needs to be changed to avoid looping over 
all folders and to return after the requested number of mails have been found.

Regards,
Thomas

Am Montag, November 19, 2018 19:29 CET, "Riccardo Bicelli" 
(r.bice...@gmail.com)  schrieb:
 Hi!When searching in Gmail App the search through imap begins but after some 
seconds it throws an error in app itself.  Through gmail app search is (from 
another folder in same level of INBOX): http://www.microsoft.com/;>   Mailbox         Email    aruba      
          0-9   
    2    
2      
 [ENDLESS IMAP SEARCH THROUGH ALL FOLDERS] C[0x7f77d23268c8]: 
1681 UID SORT (REVERSE ARRIVAL) UTF-8 (NOT DELETED OR Nov 19 19:08:54 sogod 
[13130]: [ERROR] <0x0x7f77d2363cf8[NGImap4Connection]> could not select URL: 
imaps://[MASKED]/Public/: {RawResponse = "{ResponseResult = {description = 
\"Mailbox doesn't exist: Public\"; result = no; tagId = 1684; }; ok = {CLOSED = 
\"Previous mailbox closed.\"; }; }"; reason = "Mailbox doesn't exist: Public"; 
result = 0; }Nov 19 19:08:54 sogod [13130]: [ERROR] 
<0x0x7f77d8d05928[NSDataMalloc]> xml2wbxmlFromContent: failed: Parsing of XML 
Document Failed Nov 19 19:08:54 sogod [13130]: [ERROR] 
<0x0x7f77d8d05928[NSDataMalloc]> Original data written to: 
/tmp/sogo_[MASKED]_334a_21a333b6_0.dataNov 19 19:08:54 sogod [13130]: |SOGo| 
request took 73.461711 seconds to executeNov 19 19:08:54 sogod [13130]:[MASKED] 
"POST 
/SOGo/Microsoft-Server-ActiveSync?Cmd=Search=[MASKED]s=androidc1284692624=Android
 HTTP/1.1" 200 0/77 73.466 - - 111MNov 19 19:09:32 sogod [13130]: |SOGo| 
starting method 'POST' on uri 
'/SOGo/Microsoft-Server-ActiveSync?Cmd=FolderSync=[MASKED]=androidc1284692624=Android'Nov
 19 19:09:32 sogod [13130]: <0x0x7f77d23bf5b8[SOGoActiveSyncDispatcher]> EAS - 
request for device androidc1284692624: http://www.microsoft.com/;> 
sogoext_[MASKED]_1ab6_21a32de0_0  Searching in 
same folder from Outlook App:http://www.microsoft.com/;>   
Mailbox         Email  
  aruba            
    0-9     
  2    2     
  [ENDLESS IMAP SESSION] Nov 19 19:22:08 sogod 
[13058]: [WARN] <0x0x7f77d1ef6a58[WOWatchDogChild]> safety belt -- sending KILL 
signal to pid 13482Nov 19 19:22:08 sogod [13058]: 
<0x0x7f77d1ef6a58[WOWatchDogChild]> child 13482 exitedNov 19 19:22:08 sogod 
[13058]: <0x0x7f77d1ef6a58[WOWatchDogChild]>  (terminated due to signal 9)Nov 
19 19:22:08 sogod [13058]: <0x0x7f77d1d42d08[WOWatchDog]> child spawned with 
pid 13788Nov 19 19:22:33 sogod [13058]: [WARN] 
<0x0x7f77d1f3aec8[WOWatchDogChild]> pid 13651 has been hanging in the same 
request for 2 minutes I'm not very sure if this safety belt is tied to my 
Activesync session. In Both cases I don't have CollectionID attribute in the 
request.   Il giorno lun 19 nov 2018 alle ore 18:12 Thomas Führer 
 ha scritto:Hi!
Regarding " 0") I think this is a 
fault/bug of the Outlook mobile app.
-> 0 is not a valid CollecitonId for sogo and results in the "Mailbox doesn't 
exists: (null).
As a "fix/workaround" we could search all folders when CollectionId=0, similar 
when there is no CollectionId specified.

Regarding no-result search with gmail app) I think you can do no other things 
then debugging further on the system
.> e.g what do you get from:  UID SORT (REVERSE ARRIVAL) UTF-8 (NOT DELETED OR 
(SUBJECT "citri") (FROM "citri"))

Regards,
Thomas

Am Montag, November 19, 2018 12:38 CET, "Riccardo Bicelli" 
(r.bice...@gmail.com)  schrieb:
 Hello!CollectionID is unmasked, doing another search with outlook mobile app: 
   Mailbox         
Email    0    citri     
         2   
 1048576      
1  
       0-49   
 Same search, same no results but with gmail App:    Mailbox         Email    citri      
          0-9   
    2    
2      
   Doing a Search on another working system in gmail app: 
   Mailbox         
Email    arub     
           0-9 
      2    
2      
   Il giorno lun 19 nov 2018 alle ore 12:06 Thomas Führer 
 ha scritto:Hi Riccardo,
scroll down the mail ...

    Mailbox         
Email    0    pierfau
...
...
 Is the 0 a value you changed (masked)?. As far I understand the search request 
can have NO CollectionId then all folders need to be searched. If ColectionId 
IS included then just this folder will be searched. If 0 is the real value we 
need to understand where it come from ...

Thomas

Am Sonntag, November 18, 2018 16:56 CET, "Riccardo Bicelli" 
(r.bice...@gmail.com)  schrieb:
 Hello, where is located ColectionID value? Cannot see it neither in logs nor 
with sogo-tool command.Thanks. Riccardo  Il 

Re: [SOGo] s/MIME in Webmail

[quentin.de...@univ-lehavre.fr]

Hi,

Login into SOGo, Go to Preference > Mail > Tab Imap accounts > Edit your 
account ,  Popup window and Tab Security and this is here ;)


Have a nice day


Le 20/11/2018 à 09:23, "Andreas Blaha" (andr...@blaha.at) a écrit :


Hi,

referring to the installation manual S/MIME should work from Webmail, 
by uploading the PKS. But upload where? I seem to oversee something.


Please advise, here is the text from the instructions:

*9. S/MIME Support in SOGo*

SOGo supports S/MIME email signing and encryption. When receiving 
S/MIME signed emails, SOGo automatically extracts the PKCS (Public-Key 
Cryptography Standard) #7 signature and stores it in the user’s 
personal address book for the contact associated to the email address 
of the email’s sender. This certificate will allow the user to send 
encrypted emails to these recipients.


User that wish to send signed emails must *upload their certificate in 
PKCS #12 format*. When doing so, SOGo will convert the PKCS #12 file 
into the PEM format and store it in the user’s preferences.


Many thanks in advance

Andy


--
Quentin Desré - CRI / Pôle Système et Réseau
Email : quentin.de...@univ-lehavre.fr
Tel : +33 (0)2 32 74 49 90
Université du Havre - 25 rue Philippe Lebon - 76600 LE HAVRE

=
J'accepte les emails VSRE. Plus d'informations sur 
http://vsre.info/index_fr.html
=



smime.p7s
Description: Signature cryptographique S/MIME

[SOGo] Tuning SOGo environment

[goetz.reini...@filmakademie.de]

Hi,

we are faced with some complains from different users which I can partly 
reproduce or understand.

E.G. they log in to the mail Web Userinterface and try to open a mail, which 
takes 5 - 10 seconds, sometimes the mail will not be loaded at all.

Sometimes I can reproduce that for a mail with +- 10kb in size with my account. 
Klick on it… it loads … klick some minutes later on the same mail … it will not 
load at all.

Some users told me, that opening mails, writing some or add calendars is very 
slow while opening the modules or entries in the browser.

This is independent from chrome to firefox or safari on modern new devices and 
some folders….

e.g. my sandbox has about 25.000 mails and shows up from my POV quit quick on 
an iPhones and in safari on my macbook.

Otter users have to wait a few seconds till the list shows up in mailbox 
folders with about 1.000 mails ...

Native mailclients do not show such a „strange“ behavior.



Checking the sogo log I can currently only see the old friend „No child 
available to handle incoming request!“ … but no other clues.

That error shows up from time to time and than all sogod processes are using 
from 40 to 100% of cpu  …. 

My PREFORK is at 12, the server is a 12 GB 4 CPU VM. MySQL and Dovecot are on 
different VMs.


Where and how may I start to get better performance or debug and find the 
„real“ bottleneck?

E.g. what is a special sogo process doing with 100% cpu time?


Thanks for hints and suggestions. Regards . Götz

smime.p7s
Description: S/MIME cryptographic signature

[SOGo] s/MIME in Webmail

["Andreas Blaha"]

Hi,

referring to the installation manual S/MIME should work from Webmail, by
uploading the PKS. But upload where? I seem to oversee something.

 

Please advise, here is the text from the instructions:

 

9. S/MIME Support in SOGo

SOGo supports S/MIME email signing and encryption. When receiving S/MIME
signed emails, SOGo automatically extracts the PKCS (Public-Key Cryptography
Standard) #7 signature and stores it in the user's personal address book for
the contact associated to the email address of the email's sender. This
certificate will allow the user to send encrypted emails to these
recipients.

User that wish to send signed emails must upload their certificate in PKCS
#12 format. When doing so, SOGo will convert the PKCS #12 file into the PEM
format and store it in the user's preferences.

Many thanks in advance

 

Andy



smime.p7s
Description: S/MIME cryptographic signature