[SOGo] BTS activities for Wednesday, May 04 2016

[SOGo reporter]

Title: BTS activities for Wednesday, May 04 2016





  
BTS Activities

  Home page: http://www.sogo.nu/bugs
  Project: SOGo
  For the period covering: Wednesday, May 04 2016

  
  
idlast updatestatus (resolution)categorysummary
	
	
	  
	
3654
	2016-05-04 04:14:09
	updated (open)
	GUI
	Folder list only show 3 folders and need rotation to display the full list
	
	  
	
3655
	2016-05-04 15:30:19
	assigned (open)
	Web Calendar
	Converting an event to an all-day event moves the event to the previous day
	
	  
	
3653
	2016-05-04 07:15:16
	closed (not a bug)
	Backend Mail
	sogod unable to load some pgp-encrypted messages via Dovecot IMAP server
	
	  
	
  
  


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[SOGo] Issues with active sync not syncing folder sometimes

[Nick Marshall]

Hi all,

We have about 20 users using our system with active sync which seems to be
going pretty well mostly.
2 users have a problem where sogo will stop syncing mail for a certain
folder to their phone - in both cases it is the inbox that stops.
One usually after 2-3 hours and the other is about 1-2 days.


In the sogo logs I can see the following entry whenever they say that it
stops working:

[SOGoActiveSyncDispatcher]> Cache cleanup needed for device  -
user: [user] syncKey: 1413251354 cache: 1416523746


Temp fix is:
sogo-tool manage-eas resetdevice [user] [dev uid]


This fixes it for a day or two before it comes back. Mail is only synced on
the devices for 3 days but the issue has been around for about a week or
two.

Have tried dropping the sogo_cache table for the user and it gets recreated
ok but then the issue will come back within a day or two usually.

One of the users completely recreated their imap mail directory and tested
it but it still comes back.
The profiles have been deleted from the phone and readded but it still
comes back.

Is there any config setting that's required to make sogo clean up the cache
itself - sogo seems to know when it's stopped working for a user but isn't
managing it.

or any other ideas I can try/best places to look?


os is centos6
sogo version = 2.3.10 (though it also happens with v3)


Thanks,
Nick
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[SOGo] Random login failure

[ga...@gbcom.hu]

Hello!

After upgrading a perfectly working SOGo 2.3.1 installation to 2.3.10 I 
noticed,

that logging in using the web interface randomly fails.
Login using dav seems to be OK.

The config is multi domain using PostgreSQL based authentication backend 
without OpenChange.


Examining the log files I noticed the following things:

Failed login 1:
2016-05-04 22:56:20.215 sogod[28160] PG0x0x7f23a2caae40 SQL: SELECT 
c_password FROM sogo_users_domain WHERE c_uid = 
'u...@domain.name@domain.name'
May 04 22:56:20 sogod [28160]: <0x0x7f23a2a28ee0[SOGoWebAuthenticator]> 
tried wrong password for user 
'5HaHe1hMoTq80GJdBm2FTVPSO1Re2JgaaHiEltvdUYURmRzVmRAWcax6Vdf/Op3uSS8DjrGwW34qejK8jT32k3u10UvX794/7HBp2yox7lvt5RLerZ4MAE8MCXPsvCsHCmON89fk3JU4VkxFzbVMyL9RdYGaYlqeAu0QyGnq2vMHigm8f0vReLU4kxJfALAkfJhCFzTmgYT2CUHCTs0VYg=='!
The domain name is used twice in the SQL query, and the user name in the 
error message is not normal
In this case the user is not gets error message, the login page displays 
again.


Failed login 2:
2016-05-04 23:17:40.360 sogod[30587] PG0x0x7fcd79841030 SQL: SELECT 
c_password FROM sogo_users_domain WHERE c_uid = 'user'
May 04 23:17:40 sogod [30587]: SOGoRootPage Login from '91.83.203.83' 
for user 'u...@domain.name' might not have worked - password policy: 
65535  grace: -1  expire: -1  bound: 0
The domain name is not used in the SQL query, but correct in the error 
message

Then user get error message

Succesful login:
2016-05-04 23:22:39.907 sogod[30587] PG0x0x7fcd79d465d0 SQL: SELECT 
c_password FROM sogo_users_domain WHERE c_uid = 'u...@domain.name'
May 04 23:22:39 sogod [30587]: SOGoRootPage successful login from 
'ip.ip.ip.ip' for user 'u...@domain.name' - expire = -1  grace = -1


The above 3 login attempt used the same user credentials (full e-mail 
address + password).


May I missed something during the upgrade (Wheezy x64 package)?
(memcached was restarted)

If I can't resolve the problem using the current version, is there any 
way to downgrade to 2.3.1?

Can I find the deb packages of the older versions somewhere?

Thanks,
Gabor
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Re: [SOGo] An error occurred during object publishing the requested object could not be found!

[Fabian Santiago]

Works. Thank you.

On May 4, 2016 12:25:30 PM EDT, Tamer Higazi  wrote:
>and of course...
>
>THANK YOU VERY MUCH. I AM HAPPY  :-)
>
>Am 04.05.2016 um 18:22 schrieb Tamer Higazi:
>> Looks to work too!
>> No more errors are getting displayed, the error in my log is getting
>to
>> be displayed (because my mailbox credentials were wrong).
>> 
>> Everything's fine.
>> 
>> 
>> best, Tamer
>> 
>> 
>> Am 04.05.2016 um 15:55 schrieb Ludovic Marcotte
>(lmarco...@inverse.ca):
>>> On 2016-05-04 00:44, Tamer Higazi (th9...@googlemail.com) wrote:
 I did, this is the result (with the same error message on screen):
>>> Retry.
>>>
>>> -- 
>>> Ludovic Marcotte
>>> lmarco...@inverse.ca  ::  +1.514.755.3630  ::  http://inverse.ca
>>> Inverse inc. :: Leaders behind SOGo (http://sogo.nu) and PacketFence
>(http://packetfence.org)
>>>
>>> -- 
>>> users@sogo.nu
>>> https://inverse.ca/sogo/lists
>> 
>
>-- 
>users@sogo.nu
>https://inverse.ca/sogo/lists

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Re: [SOGo] An error occurred during object publishing the requested object could not be found!

[Tamer Higazi]

and of course...

THANK YOU VERY MUCH. I AM HAPPY  :-)

Am 04.05.2016 um 18:22 schrieb Tamer Higazi:
> Looks to work too!
> No more errors are getting displayed, the error in my log is getting to
> be displayed (because my mailbox credentials were wrong).
> 
> Everything's fine.
> 
> 
> best, Tamer
> 
> 
> Am 04.05.2016 um 15:55 schrieb Ludovic Marcotte (lmarco...@inverse.ca):
>> On 2016-05-04 00:44, Tamer Higazi (th9...@googlemail.com) wrote:
>>> I did, this is the result (with the same error message on screen):
>> Retry.
>>
>> -- 
>> Ludovic Marcotte
>> lmarco...@inverse.ca  ::  +1.514.755.3630  ::  http://inverse.ca
>> Inverse inc. :: Leaders behind SOGo (http://sogo.nu) and PacketFence 
>> (http://packetfence.org)
>>
>> -- 
>> users@sogo.nu
>> https://inverse.ca/sogo/lists
> 

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Re: [SOGo] An error occurred during object publishing the requested object could not be found!

[Tamer Higazi]

Looks to work too!
No more errors are getting displayed, the error in my log is getting to
be displayed (because my mailbox credentials were wrong).

Everything's fine.


best, Tamer


Am 04.05.2016 um 15:55 schrieb Ludovic Marcotte (lmarco...@inverse.ca):
> On 2016-05-04 00:44, Tamer Higazi (th9...@googlemail.com) wrote:
>> I did, this is the result (with the same error message on screen):
> Retry.
> 
> -- 
> Ludovic Marcotte
> lmarco...@inverse.ca  ::  +1.514.755.3630  ::  http://inverse.ca
> Inverse inc. :: Leaders behind SOGo (http://sogo.nu) and PacketFence 
> (http://packetfence.org)
> 
> -- 
> users@sogo.nu
> https://inverse.ca/sogo/lists

-- 
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[SOGo] Outlook 2016 Active Sync

[Keith Williams]

Hey guys,

To note, I am testing SOGO and some of my hosting email accounts. While 
everything so far was successful, from testing mobile device with AS to 
Outlook 2016 was all good, but...


Then we tested a mailbox with a fairly big mailbox of +/- 3GB. Setup is 
fine, but the mailbox never syncs. The following was noted in the logs 
with the sync:


2016-05-03 18:38:35.085 sogod[9702] MimeType 'text/*' does not support a 
parameter named 'boundary' with value 
'_008_2A0A409B8BA0094D96D0C888A977EF74A246CAE9ARCDC2008arcinc_'
2016-05-03 18:38:36.126 sogod[9702] MimeType 'text/*' does not support a 
parameter named 'boundary' with value 
'_010_952b36610d1a4d6580f78ba01cf972c1ct02capelocal_'
2016-05-03 18:38:36.344 sogod[9702] MimeType 'text/*' does not support a 
parameter named 'boundary' with value 
'_009_2f96195ed2ec43b1b360334a83a1a75fct02capelocal_'
2016-05-03 18:38:37.576 sogod[9702] MimeType 'text/*' does not support a 
parameter named 'boundary' with value 
'_012_560cb4e586e54e869db0f7c200d32117ct02capelocal_'


---> Snip (hundreds of these messages follow)

Left the Outlook client to sync troughout the day but nothing shows up 
in Outlook. Iphone 6 with the same account configured immediately 
started showing emails.


I'm getting the feeling that it might be a bug concerning Outlook 2016?

Any advice appreciated!

Regards,

--
Keith Williams - Linux Engineer
Blue-Hat Systems (PTY) Ltd


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Re: [SOGo] Outlook 2016 Active Sync

[Keith Williams]

Apologies,

That would be Sogo 3.0.2 (with some fixes taken manually applied from 
git) on a CentOS 7 server.


Regards,


On 2016/05/04 4:56 PM, Keith Williams wrote:

Hey guys,

To note, I am testing SOGO and some of my hosting email accounts. While
everything so far was successful, from testing mobile device with AS to
Outlook 2016 was all good, but...

Then we tested a mailbox with a fairly big mailbox of +/- 3GB. Setup is
fine, but the mailbox never syncs. The following was noted in the logs
with the sync:

2016-05-03 18:38:35.085 sogod[9702] MimeType 'text/*' does not support a
parameter named 'boundary' with value
'_008_2A0A409B8BA0094D96D0C888A977EF74A246CAE9ARCDC2008arcinc_'
2016-05-03 18:38:36.126 sogod[9702] MimeType 'text/*' does not support a
parameter named 'boundary' with value
'_010_952b36610d1a4d6580f78ba01cf972c1ct02capelocal_'
2016-05-03 18:38:36.344 sogod[9702] MimeType 'text/*' does not support a
parameter named 'boundary' with value
'_009_2f96195ed2ec43b1b360334a83a1a75fct02capelocal_'
2016-05-03 18:38:37.576 sogod[9702] MimeType 'text/*' does not support a
parameter named 'boundary' with value
'_012_560cb4e586e54e869db0f7c200d32117ct02capelocal_'

---> Snip (hundreds of these messages follow)

Left the Outlook client to sync troughout the day but nothing shows up
in Outlook. Iphone 6 with the same account configured immediately
started showing emails.

I'm getting the feeling that it might be a bug concerning Outlook 2016?

Any advice appreciated!

Regards,


--
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https://inverse.ca/sogo/lists

Re: [SOGo] An error occurred during object publishing the requested object could not be found!

[Ludovic Marcotte]

On 2016-05-04 10:46, André Peters (andre.pet...@debinux.de) wrote:

Fixed for me. :) Thank you!

Great - nightly builds are now available with the fix.

--
Ludovic Marcotte
lmarco...@inverse.ca  ::  +1.514.755.3630  ::  http://inverse.ca
Inverse inc. :: Leaders behind SOGo (http://sogo.nu) and PacketFence 
(http://packetfence.org)

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Re[2]: [SOGo] An error occurred during object publishing the requested object could not be found!

[andre.pet...@debinux.de]

Fixed for me. :) Thank you!

-- Originalnachricht --
Von: "Ludovic Marcotte" 
An: users@sogo.nu
Gesendet: 04.05.2016 15:55:20
Betreff: Re: [SOGo] An error occurred during object publishing the 
requested object could not be found!



On 2016-05-04 00:44, Tamer Higazi (th9...@googlemail.com) wrote:

I did, this is the result (with the same error message on screen):

Retry.
-- Ludovic Marcotte lmarco...@inverse.ca :: +1.514.755.3630 :: 
http://inverse.ca Inverse inc. :: Leaders behind SOGo (http://sogo.nu) 
and PacketFence (http://packetfence.org)

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Re: [SOGo] An error occurred during object publishing the requested object could not be found!

[Ludovic Marcotte]

On 2016-05-04 00:44, Tamer Higazi (th9...@googlemail.com) wrote:

I did, this is the result (with the same error message on screen):

Retry.

--
Ludovic Marcotte
lmarco...@inverse.ca  ::  +1.514.755.3630  ::  http://inverse.ca
Inverse inc. :: Leaders behind SOGo (http://sogo.nu) and PacketFence 
(http://packetfence.org)

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Re: [SOGo] An error occurred during object publishing the requested object could not be found!

[Tamer Higazi]

I did, this is the result (with the same error message on screen):

cat sogo.log
May 04 06:43:19 sogod [32128]: version 3.0.2 (build root@babe3306
201605040642) -- starting
May 04 06:43:19 sogod [32128]: vmem size check enabled: shutting down
app when vmem > 384 MB
May 04 06:43:19 sogod [32128]: <0x0x557b41fc62a0[SOGoProductLoader]>
SOGo products loaded from '/usr/lib/GNUstep/SOGo':
May 04 06:43:19 sogod [32128]: <0x0x557b41fc62a0[SOGoProductLoader]>
Appointments.SOGo, Contacts.SOGo, Mailer.SOGo, CommonUI.SOGo,
MainUI.SOGo, ContactsUI.SOGo, MailPartViewers.SOGo, MailerUI.SOGo,
PreferencesUI.SOGo, SchedulerUI.SOGo, AdministrationUI.SOGo
May 04 06:43:19 sogod [32128]: [ERROR] [so-product-registry] failed to
load product CommonUI required by MailPartViewers.
May 04 06:43:19 sogod [32128]: [so-product-registry] could not load
product: MailPartViewers
May 04 06:43:19 sogod [32128]: [so-product-registry] could not load
product: ContactsUI
May 04 06:43:19 sogod [32128]: [so-product-registry] could not load
product: SchedulerUI
May 04 06:43:19 sogod [32128]: [ERROR] [so-product-registry] failed to
load product MailPartViewers required by MailerUI.
May 04 06:43:19 sogod [32128]: [so-product-registry] could not load
product: MailerUI
May 04 06:43:19 sogod [32128]: [so-product-registry] could not load
product: PreferencesUI
May 04 06:43:19 sogod [32128]: <0x0x557b41dfe120[WOWatchDog]> listening
on 127.0.0.1:2
May 04 06:43:19 sogod [32128]: <0x0x557b41dfe120[WOWatchDog]> watchdog
process pid: 32128
May 04 06:43:19 sogod [32128]: <0x0x7f14595f2ac0[WOWatchDogChild]>
watchdog request timeout set to 10 minutes
May 04 06:43:19 sogod [32128]: <0x0x557b41dfe120[WOWatchDog]> preparing
1 children
May 04 06:43:19 sogod [32128]: <0x0x557b41dfe120[WOWatchDog]> child
spawned with pid 32129
May 04 06:43:19 sogod [32129]: [so-product-registry] could not load
product: MailerUI
May 04 06:43:42 sogod [32129]: <0x0x557b41e05540[SOGoCache]> Cache
cleanup interval set every 300.00 seconds
May 04 06:43:42 sogod [32129]: <0x0x557b41e05540[SOGoCache]> Using
host(s) '/var/run/memcached/memcached.sock' as server(s)
May 04 06:43:42 sogod [32129]: 127.0.0.1 "GET /SOGo HTTP/1.0" 302 0/0
0.029 - - 3M
May 04 06:43:42 sogod [32129]: <0x0x557b42488700[WOComponentDefinition]>
Note: did not find component class with name 'UIxPageFrame'
May 04 06:43:42 sogod [32129]: <0x0x557b42488700[WOComponentDefinition]>
Note: missing class for component: 'UIxPageFrame'
May 04 06:43:42 sogod [32129]: <0x0x557b424757b0[WOComponentFault]>
could not resolve fault for component: UIxPageFrame
May 04 06:43:42 sogod [32129]: <0x0x557b424757b0[WOComponentFault]>
resource-manager: 
May 04 06:43:42 sogod [32129]: <0x0x557b424757b0[WOComponentFault]>
parent:   <0x0x557b4248b4f0[SOGoRootPage]: name=SOGoRootPage
#subs=1 awake=0x0x557b4213bc30>
May 04 06:43:42 sogod [32129]: [WARN] SOGoRootPage Could not resolve
component fault: R.0
May 04 06:43:42 sogod [32129]: [WARN]
<0x0x557b4249bc20[WOChildComponentReference]> did not find child
component R.0 of parent SOGoRootPage
May 04 06:43:42 sogod [32129]: 127.0.0.1 "GET /SOGo/ HTTP/1.0" 200 35/0
0.010 - - 0


Am 04.05.2016 um 02:33 schrieb Ludovic Marcotte (lmarco...@inverse.ca):
> On 2016-05-03 19:53, Tamer Higazi (th9...@googlemail.com) wrote:
>> I pulled, recompiled and installed and now nothing runs :(
>> I get an error message navigating the main sogo site:
> Try to update again + make install.
> 
> -- 
> Ludovic Marcotte
> lmarco...@inverse.ca  ::  +1.514.755.3630  ::  http://inverse.ca
> Inverse inc. :: Leaders behind SOGo (http://sogo.nu) and PacketFence 
> (http://packetfence.org)
> 
> -- 
> users@sogo.nu
> https://inverse.ca/sogo/lists

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Re: [SOGo] Bug with export folder

[Albert Shih]

 Le 03/05/2016 à 09:11:34-0400, Ludovic Marcotte a écrit
> On 2016-04-29 17:31, Albert Shih (albert.s...@obspm.fr) wrote:
>
> Hi,
>
> It seems the folder export don't work.
>
> When someone try to export a folder sogo push a empty zip file. And on the
> serveur we got some error like
>
>
> zip warning: name not matched: 1.eml
> zip warning: name not matched: 2.eml
> zip warning: name not matched: 3.eml
> zip warning: name not matched: 4.eml
> zip warning: name not matched: 5.eml
> zip warning: name not matched: 6.eml
> zip warning: name not matched: 7.eml
> zip warning: name not matched: 8.eml
> zip warning: name not matched: 9.eml
> zip warning: name not matched: 10.eml
> zip error: Nothing to do! (SavedMessages.zip)
>
> Anyone have any idea ?
>
> That has been fixed and it'll be part of 2.3.11 / 3.0.3.
>

Thanks you very much.

Regards

JAS
--
Albert SHIH
DIO bâtiment 15
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5 Place Jules Janssen
92195 Meudon Cedex
France
Téléphone : +33 1 45 07 76 26/+33 6 86 69 95 71
xmpp: j...@obspm.fr
Heure local/Local time:
mer 4 mai 2016 11:06:54 CEST
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