[SOGo] BTS activities for Monday, March 12 2018

[SOGo reporter]

Title: BTS activities for Monday, March 12 2018





  
BTS Activities

  Home page: http://www.sogo.nu/bugs
  Project: SOGo
  For the period covering: Monday, March 12 2018

  
  
idlast updatestatus (resolution)categorysummary
	
	
	  
	
4297
	2018-03-12 13:35:51
	updated (open)
	ActiveSync
	sogo_cache_folder_ mysql tables
	
	  
	
4315
	2018-03-12 13:39:37
	updated (open)
	Web Preferences
	User preferences disappear ramdomly
	
	  
	
4394
	2018-03-12 03:05:49
	feedback (reopened)
	Web Preferences
	userPasswordAlgorithm problem
	
	  
	
4293
	2018-03-12 14:06:50
	resolved (suspended)
	ActiveSync
	Outlook 2016 dual email addresses email
	
	  
	
4418
	2018-03-12 14:51:45
	resolved (not a bug)
	Backend Address Book
	Cannot add user to address book
	
	  
	
4386
	2018-03-12 13:40:33
	resolved (suspended)
	Backend Mail
	Sieve editor does not care about capabilities
	
	  
	
  
  


-- users@sogo.nuhttps://inverse.ca/sogo/lists

Re: [SOGo] ActiveSync re-syncing entire mailbox

[lucas.so...@mav.com.br]

Yes. When the IMAP server is down or unavailable. 

Em 2018-03-12 16:01, Ludovic Marcotte escreveu:

> On 2018-03-12 2:34 PM, "Lucas Souza" (lucas.so...@mav.com.br) wrote:
> 
>> This is happening when the mailbox server is down or unavailable for any 
>> reason and SOGo ActiveSync is up.
> You mean when the IMAP server is down?
> 
> If so, I guess we might be missing some error handling.
> 
> -- 
> Ludovic Marcotte
> lmarco...@inverse.ca  ::  +1.514.755.3630  ::  http://inverse.ca
> Inverse inc. :: Leaders behind SOGo (http://sogo.nu), PacketFence 
> (http://packetfence.org) and Fingerbank (http://fingerbank.org)
-- 
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Re: [SOGo] ActiveSync re-syncing entire mailbox

[Greg Kunyavsky]

On 18-03-12 03:01 PM, Ludovic Marcotte (lmarco...@inverse.ca) wrote:


On 2018-03-12 2:34 PM, "Lucas Souza" (lucas.so...@mav.com.br) wrote:

This is happening when the mailbox server is down or unavailable for 
any reason and SOGo ActiveSync is up.

You mean when the IMAP server is down?

If so, I guess we might be missing some error handling.

I am also trying to track down the same issue with Outlook 2016 
re-syncing the entire mailbox.  In at least one case, shortly before the 
re-sync, SOGo replied with a 501 because it could not reach the IMAP 
server.  In another case, there did not seem to be any IMAP issues, but 
there was a SOGo error that resulted in a 503 response to the client.  I 
am attaching the section of the SOGo logs that resulted in the 503 
error.  Additionally, in this case there were two concurrent requests 
from the same Outlook client, a Ping and a Sync.  The Sync failed.  I am 
not sure if concurrent requests are allowed, so I thought I would 
mention it.  I have packet dumps as well if needed.


Greg
--
users@sogo.nu
https://inverse.ca/sogo/listsMar 09 10:36:46 sogod [31089]: |SOGo| starting method 'POST' on uri '/SOGo/Microsoft-Server-ActiveSync?Cmd=Sync=u...@domain.com=B0F13CDE5391495C880206B4B9928870=WindowsOutlook15'
Mar 09 10:36:46 sogod [31089]: <0x0x55dbe6d1d140[SOGoActiveSyncDispatcher]> EAS - request for device B0F13CDE5391495C880206B4B9928870: 
2018-03-09 10:36:46.067 sogod[31089]  SQL: SELECT * FROM sogo_cache_folder WHERE c_path = '/B0F13CDE5391495C880206B4B9928870' AND c_uid = 'u...@domain.com';
2018-03-09 10:36:46.102 sogod[31089]    query has results, entering fetch-mode.
2018-03-09 10:36:46.103 sogod[31089]  SQL: UPDATE sogo_cache_folder  SET c_lastmodified = 1520609806, c_deleted = 0,  c_version = 52785, c_content = 'NQQAABBTeW5jUmVxdWVzdCttYWlsLzQyNzc0NTI1YzJmYjJlNWE3NDc5MDAwMDI3MTgyMDhk
2018-03-09 10:36:46.130 sogod[31089]    query has no results.
Mar 09 10:36:46 sogod [31089]: <0x0x55dbe8c10360[NGImap4Client]> TLS started successfully.
2018-03-09 10:36:46.622 sogod[31089]  SQL: SELECT * FROM sogo_cache_folder WHERE c_path = '/B0F13CDE5391495C880206B4B9928870+folder70ccc319e9bed459106d2718208d' AND c_uid = 'u...@domain.com';
2018-03-09 10:36:46.661 sogod[31089]    query has results, entering fetch-mode.
Mar 09 10:36:46 sogod [31089]: <0x0x55dbe6d1d140[SOGoActiveSyncDispatcher]> EAS - processSyncCollection: no folderMetadata found: folderINBOX
2018-03-09 10:36:46.661 sogod[31089]  SQL: SELECT * FROM sogo_cache_folder WHERE c_path = '/B0F13CDE5391495C880206B4B9928870' AND c_uid = 'u...@domain.com';
2018-03-09 10:36:46.678 sogod[31089]    query has results, entering fetch-mode.
2018-03-09 10:36:46.679 sogod[31089]  SQL: SELECT * FROM sogo_cache_folder WHERE c_path = '/B0F13CDE5391495C880206B4B9928870' AND c_uid = 'u...@domain.com';
2018-03-09 10:36:46.719 sogod[31089]    query has results, entering fetch-mode.
Mar 09 10:36:46 sogod [31089]: <0x0x55dbe6d1d140[SOGoActiveSyncDispatcher]> EAS - Discard response {FolderSyncKey = "activesync01_dlcgroup_ca_77c8_20519158_3"; PingCachedFolders = ("mail%2F70ccc319e9bed459106d2718208d", "vevent%2Fpersonal", "vcard%2Fpersonal", "mail%2F69d06038ac36d65936512718208d", "vtodo%2Fpersonal", "mail%2F2d38473a72da2e5abf482718208d", "mail%2F6fdc441bab07875ab91a2718208d"); PingHeartbeatInterval = 250; PingRequest = 30662; SyncRequest = 1520609665; "SyncRequest+mail/2d38473a72da2e5abf482718208d" = 30664; "SyncRequest+mail/42774525c2fb2e5a74792718208d" = 4473; "SyncRequest+mail/68d06038ac36d65936512718208d" = 23939; "SyncRequest+mail/69d06038ac36d65936512718208d" = 30664; "SyncRequest+mail/6ad06038ac36d65936512718208d" = 23939; "SyncRequest+mail/6fdc441bab07875ab91a2718208d" = 30664; "SyncRequest+mail/70ccc319e9bed459106d2718208d" = 30664; "SyncRequest+mail/861f511d8f25285a117e2718208d" = 19437; "SyncRequest+mail/Shared" = 13887; "SyncRequest+vcard/personal" = 30664; "SyncRequest+vevent/personal" = 30664; "SyncRequest+vtodo/personal" = 30664; }
Mar 09 10:36:46 sogod [31089]: |SOGo| request took 0.14 seconds to execute
Mar 09 10:36:46 sogod [31089]: 70.50.139.19 "POST /SOGo/Microsoft-Server-ActiveSync?Cmd=Sync=u...@domain.com=B0F13CDE5391495C880206B4B9928870=WindowsOutlook15 HTTP/1.0" 503 0/630 0.670 - - 0

Re: [SOGo] ActiveSync re-syncing entire mailbox

[Ludovic Marcotte]

On 2018-03-12 2:34 PM, "Lucas Souza" (lucas.so...@mav.com.br) wrote:

This is happening when the mailbox server is down or unavailable for 
any reason and SOGo ActiveSync is up.

You mean when the IMAP server is down?

If so, I guess we might be missing some error handling.

--
Ludovic Marcotte
lmarco...@inverse.ca  ::  +1.514.755.3630  ::  http://inverse.ca
Inverse inc. :: Leaders behind SOGo (http://sogo.nu), PacketFence 
(http://packetfence.org) and Fingerbank (http://fingerbank.org)

--
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https://inverse.ca/sogo/lists

[SOGo] ActiveSync re-syncing entire mailbox

["Lucas Souza"]

Outlook ActiveSync is re-syncing the user's emails, but not just new emails,
the entire mailbox of the user.

This is happening when the mailbox server is down or unavailable for any reason 
and SOGo ActiveSync is up.

May someome tell me if this is a bug or a natural behavior of SOGo?

I would like to avoid this. May someone help me?
-- 
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RE: [SOGo] Sieve and subfolders

[dan...@infosoft.es]

I have solved it with the line:

 

NGImap4ConnectionStringSeparator = ".";

 

Thank you.

 

 

Hi,

 

Am 11.03.2018 um 11:35 schrieb Daniel - Infosoft Proyectos Informáticos 
(dan...@infosoft.es  )  >:

 

Version Sogo :  4

 

I use the "." as a folder separator in my Dovecot configuration.

 

The .sieve file that SOGO does, uses the "/" symbol for the subfolders.

 

Can I change the configuration to use ".“?

 

 

do you notice any problem using that setup? An user whose setup looks like 
yours told me that it works for him.

 

 

/Götz

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-- 
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Re: [SOGo] Sieve and subfolders

[goetz.reini...@filmakademie.de]

Hi,

> Am 11.03.2018 um 11:35 schrieb Daniel - Infosoft Proyectos Informáticos 
> (dan...@infosoft.es) :
> 
> Version Sogo :  4
>  
> I use the "." as a folder separator in my Dovecot configuration.
>  
> The .sieve file that SOGO does, uses the "/" symbol for the subfolders.
>  
> Can I change the configuration to use ".“?


do you notice any problem using that setup? An user whose setup looks like 
yours told me that it works for him.


/Götz
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[SOGo] SOGo V2, sieve and German umlauts - suuggestions

[goetz.reini...@filmakademie.de]

Hi,

an user has some mail folders with German Umlauts in the name and adding sieve 
filters will not work.

I found some bug reports and the suggestion to change „SOGoSieveFolderEncoding 
= UTF-8“.

https://sogo.nu/bugs/view.php?id=3904 

Can I change that on my livesystem which is on the latest SOGo V2 without 
breaking something? Dose the user has to recreate the filter?

On the dovecot side the folder is „Verb &- Institutionen“ so may be the 
„&“ in the middle is a problem too?

Thanks for feedback and suggestions. Regards . Götz


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[SOGo] No calendar and adressbook after sql-update-3.0.0-to-combined.sh

[Patrick Westenberg]

Hi everyone,

after executing sql-update-3.0.0-to-combined.sh my calendar and
adressbooks are gone.

Mar 12 13:41:41 sogod [279]: <0x0x55a7d821d890[GCSFolderManager]>
ERROR(-[GCSFolderManager folderForRecord:]): missing folder location in
record: {"c_acl_location" = ""; "c_folder_id" = 9; "c_folder_type"
= Appointment; "c_location" = ""; "c_path" =
"/Users/m...@example.com/Calendar/personal"; "c_quick_location" =
""; }

Is this a bug in the script?

Regards
Patrick
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Re: [SOGo] xmpp not working with sogo

["harish"]

Hello Peter Nerád ,

Now chat is working, thanks for help.

On Monday, March 12, 2018 04:08 IST, Peter Nerád  wrote:
 Is jsxc js files loading in browser ?


Dňa 11. marca 2018 19:55:53 používateľ "Harish" (har...@groots.in)
 napísal:

> Hello Christian Mack,
> I am integrating chat feature(JSXC) with sogo.
> For this configuration i tried given url
> https://github.com/jsxc/jsxc/wiki/Install-sjsxc-(SOGo) and downloaded zip
> file using https://github.com/jsxc/jsxc.sogo/archive/master.zip URL. i made
> some changes as per mentioned but chat is not working or not showing any
> details about that.
>
> Thanks and best regards,
> Harish Jadhav | +91 9764611003
> website | Linked-in.
> Call us For Support: +91-735020 | Sales: +91-735021
> 
> -- Original Message --
>
> From: Peter Nerád [users@sogo.nu]
> To: [users@sogo.nu]
> Date: Sat 10 March 2018 [8:54:13 PM]
> Subject: RE: [SOGo] xmpp not working with sogo
>
> Give more info what is not working ? JSXC for sogo is working on versions 2
> and 4 for me...
>
> From: users-requ...@sogo.nu  On Behalf Of Harish
> Sent: Friday, March 9, 2018 10:04 AM
> To: Christian Mack 
> Subject: Re: [SOGo] xmpp not working with sogo
>
> Hello Christian Mack,
> I referred below url but still not working chat window not showing, please
> help me if any configuration is missed.
>
> Thanks and best regards,
> Harish Jadhav | +91 9764611003
> website | Linked-in.
> Call us For Support: +91-735020 | Sales: +91-735021
> 
>
> -- Original Message --
>
> From: Christian Mack [users@sogo.nu]
> To: [users@sogo.nu]
> Date: Thu 08 March 2018 [1:10:13 PM]
> Subject: Re: [SOGo] xmpp not working with sogo
> Hello
> Did you read the installation guide?
> https://github.com/jsxc/jsxc.sogo
> Kind regards,
> Christian Mack
> Am 03.03.2018 um 04:17 schrieb Harish (har...@groots.in):
>> Hello Team,
>> I have installed xmpp and try to integrate with sogo but its not working.
>> Please refer xmpp config file.
>> /usr/lib64/GNUstep/SOGo/WebServerResources/sjsxc/js/sjsxc.config.js
>> /**
>> * Rename/copy this file to sjsxc.config.js and adjust the settings.
>> */
>> var sjsxc = {};
>> sjsxc.config = {
>> /** enable chat by default? */
>> enable: true,
>> xmpp: {
>> /** url to bosh server binding. */
>> url: 'http://mail.xyz.in:5222/http-bind/',
>> /** domain part of your jid */
>> domain: 'xyz.in',
>> /** which resource should be used? Blank, means random. */
>> resource: '',
>> /** Allow user to overwrite xmpp settings? */
>> overwrite: true,
>> /** Should chat start on login? */
>> onlogin: true
>> },
>> /** JSXC options. */
>> jsxc: {
>> },
>> /** Domain specific settings. */
>> /* 'example.local': {
>> enable: false
>> }*/
>> };
>>
>> Thanks and best regards,
>> Harish Jadhav | +91 9764611003
>> website |
>> <https://www.linkedin.com/company/groots>Linked-in.
>> Call us For Support: +91-735020 | Sales: +91-735021
>> 
>>
> --
> Christian Mack
> Universität Konstanz
> Kommunikations-, Informations-, Medienzentrum (KIM)
> Abteilung Basisdienste
> 78457 Konstanz
> +49 7531 88-4416
>
> --
> users@sogo.nu
> https://inverse.ca/sogo/lists
> --
> users@sogo.nu
> https://inverse.ca/sogo/lists
> --
> users@sogo.nu
> https://inverse.ca/sogo/lists


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