[SOGo] BTS activities for Friday, May 10 2019

[SOGo reporter]

Title: BTS activities for Friday, May 10 2019





  
BTS Activities

  Home page: http://www.sogo.nu/bugs
  Project: SOGo
  For the period covering: Friday, May 10 2019

  
  
idlast updatestatus (resolution)categorysummary
	
	
	  
	
4745
	2019-05-10 18:14:01
	updated (open)
	Web Mail
	Segfaults in S/MIME code
	
	  
	
4489
	2019-05-10 10:53:07
	updated (open)
	Web Preferences
	A filter with reject action doesnt' work if it contains other delivery message actions
	
	  
	
  
  


-- users@sogo.nuhttps://inverse.ca/sogo/lists

[SOGo] Creating of Calendars from Apple Calendar causes problems - multiplying the calendars

[goetz.reini...@filmakademie.de]

Hi,

I had two users which could tell me how they added calendars and had that 
recreation / multiplying problem.

I could reproduce it on my Mac:

Working caldav account with different privat and subscribed calendars from SOGo

Adding a new Calendar in Apple Calendar throws an error: „The Server reported 
an Error“ „Retry“ „OK“

In the SOGo logs I do get at that time:

May 10 15:21:28 sogod [25734]: |SOGo| starting method 'MKCALENDAR' on uri 
'/SOGo/dav/greinick/Calendar/B0634B0A-AF9D-480B-8B19-E26401EE7FD2/'
May 10 15:21:28 sogod [25734]: |SOGo| request took 0.000593 seconds to execute
May 10 15:21:28 sogod [25734]: 172.17.22.155 "MKCALENDAR 
/SOGo/dav/greinick/Calendar/B0634B0A-AF9D-480B-8B19-E26401EE7FD2/ HTTP/1.1" 401 
0/1217 0.001 - - 0
May 10 15:21:28 sogod [25734]: |SOGo| starting method 'MKCALENDAR' on uri 
'/SOGo/dav/greinick/Calendar/B0634B0A-AF9D-480B-8B19-E26401EE7FD2/'
2019-05-10 15:21:28.552 sogod[25734] EXCEPTION:  
NAME:NSInvalidArgumentException REASON:That name already exists INFO:(null)



Quit Apple Calendar and it COULD happen, that I do get the same error as above: 
 „The Server reported an Error“ „Retry“ „OK“

and than the created calendar gest doubled …. 

Or: try to delete the calendar from Apple Calendar, I do get the error and the 
calendar gets copied once more.

Furthermore I see this message in Apple Calendar as Error:

Antwort des Servers
„502“
an Vorgang CalDAVCalendarSplitDualTypeCalendarQueueableOperation.



Within a few clicks adding, try to remove I have generated about 10 Copies ….


HTH for debugging … and resolving … or what would be the solution?

As a workaround I can suggest the user not to create calendars or delete them 
by Apple Calendar, but that could not be the solution at the end of the day 
….Or may be I did miss some config or feature? …



Regards . Götz

smime.p7s
Description: S/MIME cryptographic signature

Re: [SOGo] A calendar got created about 500 times for one user and can't be deleted

[goetz.reini...@filmakademie.de]

> Am 06.05.2019 um 08:35 schrieb Götz Reinicke (goetz.reini...@filmakademie.de) 
> :
> 
> Hi Ludovic,
> 
>> Am 03.05.2019 um 14:51 schrieb Ludovic Marcotte (lmarco...@inverse.ca 
>> ) mailto:users@sogo.nu>>:
>> 
>> On 2019-05-03 3:28 a.m., Götz Reinicke (goetz.reini...@filmakademie.de 
>> ) wrote:
>> 
>>> This problem escalates …. I got more users telling me about that problem; 
>>> in one case there are 2.837 Calendars added to an user account.
>>> 
>>> Dose anyone has an idea?
>> 
>> Can you see the DAV requests in the sogo.log when the calendars are created? 
>> If so, what is the request/response.
> 
> Within the current logs I don’t see any requests, as we had daily log 
> rotation and the last time the user noticed the problem is about one week ago 
> +-.
> 
> Which Debug/Log option may I activate for logging the creation and may be 
> misbehavior?

Hi,

I do have two more users with n*100 new calendars and feel a bit lost in 
debugging that case.

Regards Götz

smime.p7s
Description: S/MIME cryptographic signature

RE: [SOGo] SQL server has gone away

["Andreas Blaha"]

Oh, and I have of course already tried to reset the affected devices using 
sogo-tool manage-eas resetdevice. It starts to sync properly after that but 
after a day or so it stops again, I could not find relevant errors in the logs 
besides the one stated below.

 

many thanks

 

Andy

 

From: Andreas Blaha  
Sent: Friday, May 10, 2019 9:55 AM
To: users@sogo.nu
Subject: SQL server has gone away

 

Hi all,
can anyone help with the below error message? It occurs for two users only on 
two specific PCs only, using active sync with Outlook 2016/2019, all others 
work fine, also with the stated versions of Outlook, the same mailboxes 
"activesync" very well on other devices with Outlook or on IOS too ...

May 09 22:10:53 sogod [28048]: [ERROR] 
<0x5570f62709d0[SOGoCacheGCSObject]:E7404CC35D70434C84B15A1F9DCDE57D+folder4a82be19cf0c615af14ec50df049>
 could not insert/update record for record 
'/E7404CC35D70434C84B15A1F9DCDE57D+folder4a82be19cf0c615af14ec50df049' in 
sogo_cache_folder_:  
NAME:ExecutionFailed REASON:MySQL server has gone away

We have deleted and recreated the profiles already, no success.

many thanks for any hint!

best regards

Andy
--

__
no è vero, quindi è ben inventato!



smime.p7s
Description: S/MIME cryptographic signature

[SOGo] SQL server has gone away

["Andreas Blaha"]

Hi all,
can anyone help with the below error message? It occurs for two users only on 
two specific PCs only, using active sync with Outlook 2016/2019, all others 
work fine, also with the stated versions of Outlook, the same mailboxes 
"activesync" very well on other devices with Outlook or on IOS too ...

May 09 22:10:53 sogod [28048]: [ERROR] 
<0x5570f62709d0[SOGoCacheGCSObject]:E7404CC35D70434C84B15A1F9DCDE57D+folder4a82be19cf0c615af14ec50df049>
 could not insert/update record for record 
'/E7404CC35D70434C84B15A1F9DCDE57D+folder4a82be19cf0c615af14ec50df049' in 
sogo_cache_folder_:  
NAME:ExecutionFailed REASON:MySQL server has gone away

We have deleted and recreated the profiles already, no success.

many thanks for any hint!

best regards

Andy
--

__
no è vero, quindi è ben inventato!


smime.p7s
Description: S/MIME cryptographic signature