Re: [SOGo] Bug When Composing New Mail with Address Book Sync in TB

2011-02-25 Thread Alessio Fattorini

Wolfgang has closed this bug:
http://www.sogo.nu/bugs/view.php?id=1148

Saying this:
The bug is actually in Thundebird: 
https://bugzilla.mozilla.org/show_bug.cgi?id=608041 [^]
It's probably going to be solved around august 2038.
What we do to work around the issue is raise the search timeout like this:
pref(sogo-connector.autoComplete.delay, 1300);


Can you help us to put pressure on Thunderbird developers?

This is the bug:
https://bugzilla.mozilla.org/show_bug.cgi?id=608041
Thanks!!
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Re: [SOGo] Bug When Composing New Mail with Address Book Sync in TB

2011-02-23 Thread Asai
Well, SOGo devs, do you have any advice for us here?  By the way, where 
can I file a bug report?


--asai


On 2/21/2011 8:37 AM, Alessio Fattorini wrote:

Il 21/02/2011 16:29, Asai ha scritto:
So, is there any way we can overcome this problem when the networks 
aren't up to speed?


No. we have this problem on all our customers with different lan speed 
and architectures




Again, this
issue didn't show up much in TB2.


Yes, it didn't



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Re: [SOGo] Bug When Composing New Mail with Address Book Sync in TB

2011-02-23 Thread Alessio Fattorini

Il 23/02/2011 17:15, Asai ha scritto:

Well, SOGo devs, do you have any advice for us here? By the way, where can I 
file a bug report?


Just fill
http://www.sogo.nu/bugs/view.php?id=1148

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Re: [SOGo] Bug When Composing New Mail with Address Book Sync in TB

2011-02-23 Thread Asai

Muchas gracias.

--asai


On 2/23/2011 9:22 AM, Alessio Fattorini wrote:

Il 23/02/2011 17:15, Asai ha scritto:
Well, SOGo devs, do you have any advice for us here? By the way, 
where can I file a bug report?


Just fill
http://www.sogo.nu/bugs/view.php?id=1148


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Re: [SOGo] Bug When Composing New Mail with Address Book Sync in TB

2011-02-21 Thread Asai
So, is there any way we can overcome this problem when the networks 
aren't up to speed?  Again, this issue didn't show up much in TB2.


--asai


On 2/17/2011 1:51 AM, J. Echter wrote:

Am 16.02.2011 21:53, schrieb Asai:

On 2/16/2011 9:34 AM, Bill Cameron wrote:

On Wed, Feb 16, 2011 at 8:58 AM, Alessio Fattorini
alessio.fattor...@nethesis.it  wrote:

Il 16/02/2011 16:54, J. Echter ha scritto:


If the email is not already stored in our address book, and we're
composing a new email to a new
recipient, every other key press fails to produce a letter. So if 
I type,

f...@bar.com I will
have to type f then o twice for the o to show up and then for 
every

subsequent letter it is
like that.

I confirm this.


This is usually caused by a slow connection to your directory server.
In your Thunderbird configuration (Tools - Options - Composition,
Addressing tab) you have specified a Directory Server. If this is an
OpenLDAP server make sure you have the correct indexes created (check
the slapd logs for warnings about missing attribute indexes) and have
a fast connection to the server.

We didn't notice this problem with TB 2 but it was more noticeable
with TB 3. We were able to minimize the complaints by fixing the
indexes and optimizing access to the directory.

Bill C.


Thanks, Bill.  This is a connection to a MySQL server, and the stored 
addresses in the SOGo schema there.  Not sure how we can work this.  
But we do have decent connection to the server which should be plenty 
fast enough.

Same here, LDAP but no errors so far, also we're on gigabit.

But as i said, this happens frequently not every time.

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Re: [SOGo] Bug When Composing New Mail with Address Book Sync in TB

2011-02-21 Thread Alessio Fattorini

Il 21/02/2011 16:29, Asai ha scritto:

So, is there any way we can overcome this problem when the networks aren't up 
to speed?


No. we have this problem on all our customers with different lan speed and 
architectures



Again, this
issue didn't show up much in TB2.


Yes, it didn't


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Alessio Fattorini (alessio.fattor...@nethesis.it)

nethesis srl - Via degli Olmi 16/4 - 61100 Pesaro (PU)
tel. +39 0721 405516 - fax +39 0721 268147
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Re: [SOGo] Bug When Composing New Mail with Address Book Sync in TB

2011-02-17 Thread J. Echter

Am 16.02.2011 21:53, schrieb Asai:

On 2/16/2011 9:34 AM, Bill Cameron wrote:

On Wed, Feb 16, 2011 at 8:58 AM, Alessio Fattorini
alessio.fattor...@nethesis.it  wrote:

Il 16/02/2011 16:54, J. Echter ha scritto:


If the email is not already stored in our address book, and we're
composing a new email to a new
recipient, every other key press fails to produce a letter. So if 
I type,

f...@bar.com I will
have to type f then o twice for the o to show up and then for 
every

subsequent letter it is
like that.

I confirm this.


This is usually caused by a slow connection to your directory server.
In your Thunderbird configuration (Tools - Options - Composition,
Addressing tab) you have specified a Directory Server. If this is an
OpenLDAP server make sure you have the correct indexes created (check
the slapd logs for warnings about missing attribute indexes) and have
a fast connection to the server.

We didn't notice this problem with TB 2 but it was more noticeable
with TB 3. We were able to minimize the complaints by fixing the
indexes and optimizing access to the directory.

Bill C.


Thanks, Bill.  This is a connection to a MySQL server, and the stored 
addresses in the SOGo schema there.  Not sure how we can work this.  
But we do have decent connection to the server which should be plenty 
fast enough.

Same here, LDAP but no errors so far, also we're on gigabit.

But as i said, this happens frequently not every time.
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[SOGo] Bug When Composing New Mail with Address Book Sync in TB

2011-02-16 Thread Asai

Greetings,

Myself and several other users of Thunderbird v 3.1 (Connector / 
Integrator 3.104  Lightning 1.b2.104i)  are reporting problems when 
entering in an email address when composing a new mail.


If the email is not already stored in our address book, and we're 
composing a new email to a new recipient, every other key press fails to 
produce a letter.  So if I type, f...@bar.com  I will have to type f 
then o twice for the o to show up and then for every subsequent letter 
it is like that.


Please advise. Thank you

--
--asai

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Re: [SOGo] Bug When Composing New Mail with Address Book Sync in TB

2011-02-16 Thread J. Echter

Am 16.02.2011 16:38, schrieb Asai:

Greetings,

Myself and several other users of Thunderbird v 3.1 (Connector / 
Integrator 3.104  Lightning 1.b2.104i)  are reporting problems when 
entering in an email address when composing a new mail.


If the email is not already stored in our address book, and we're 
composing a new email to a new recipient, every other key press fails 
to produce a letter.  So if I type, f...@bar.com  I will have to type 
f then o twice for the o to show up and then for every subsequent 
letter it is like that.


Please advise. Thank you


Hi,

same here, but not always.

Greets

Juergen
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Re: [SOGo] Bug When Composing New Mail with Address Book Sync in TB

2011-02-16 Thread Alessio Fattorini

Il 16/02/2011 16:54, J. Echter ha scritto:


If the email is not already stored in our address book, and we're composing a 
new email to a new
recipient, every other key press fails to produce a letter. So if I type, 
f...@bar.com I will
have to type f then o twice for the o to show up and then for every 
subsequent letter it is
like that.


I confirm this.

--
Alessio Fattorini (alessio.fattor...@nethesis.it)

nethesis srl - Via degli Olmi 16/4 - 61100 Pesaro (PU)
tel. +39 0721 405516 - fax +39 0721 268147
www.nethesis.it - i...@nethesis.it
--
users@sogo.nu
https://inverse.ca/sogo/lists


Re: [SOGo] Bug When Composing New Mail with Address Book Sync in TB

2011-02-16 Thread Bill Cameron
On Wed, Feb 16, 2011 at 8:58 AM, Alessio Fattorini
alessio.fattor...@nethesis.it wrote:
 Il 16/02/2011 16:54, J. Echter ha scritto:

 If the email is not already stored in our address book, and we're
 composing a new email to a new
 recipient, every other key press fails to produce a letter. So if I type,
 f...@bar.com I will
 have to type f then o twice for the o to show up and then for every
 subsequent letter it is
 like that.

 I confirm this.

This is usually caused by a slow connection to your directory server.
In your Thunderbird configuration (Tools - Options - Composition,
Addressing tab) you have specified a Directory Server. If this is an
OpenLDAP server make sure you have the correct indexes created (check
the slapd logs for warnings about missing attribute indexes) and have
a fast connection to the server.

We didn't notice this problem with TB 2 but it was more noticeable
with TB 3. We were able to minimize the complaints by fixing the
indexes and optimizing access to the directory.

Bill C.
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Re: [SOGo] Bug When Composing New Mail with Address Book Sync in TB

2011-02-16 Thread Asai

On 2/16/2011 9:34 AM, Bill Cameron wrote:

On Wed, Feb 16, 2011 at 8:58 AM, Alessio Fattorini
alessio.fattor...@nethesis.it  wrote:

Il 16/02/2011 16:54, J. Echter ha scritto:


If the email is not already stored in our address book, and we're
composing a new email to a new
recipient, every other key press fails to produce a letter. So if I type,
f...@bar.com I will
have to type f then o twice for the o to show up and then for every
subsequent letter it is
like that.

I confirm this.


This is usually caused by a slow connection to your directory server.
In your Thunderbird configuration (Tools - Options - Composition,
Addressing tab) you have specified a Directory Server. If this is an
OpenLDAP server make sure you have the correct indexes created (check
the slapd logs for warnings about missing attribute indexes) and have
a fast connection to the server.

We didn't notice this problem with TB 2 but it was more noticeable
with TB 3. We were able to minimize the complaints by fixing the
indexes and optimizing access to the directory.

Bill C.


Thanks, Bill.  This is a connection to a MySQL server, and the stored 
addresses in the SOGo schema there.  Not sure how we can work this.  But 
we do have decent connection to the server which should be plenty fast 
enough.

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