Re: [SOGo] SOGo 4 performance issues
I found out that the performance issues were caused by my Thunderbird installation or profile. In a fresh installation of Thunderbird 60.9.0 with a profile set up from scratch the calendars are loading in a few seconds. But while debugging my Thunderbird I stumbled upon other issues. In the javascript error console I have hundreds of warnings "Lightning:Parsing failed for parts of the item (while this is considered to be a minor issue, we continue processing the item):" calIcsParser.js:152 mostly because of parse errors for the event duration: X-LIC-ERROR;X-LIC-ERRORTYPE=PARAMETER-VALUE-PARSE-ERROR:Got a VALUE parameter with an illegal type for property: VALUE=DURATION but some also because of the location property: X-LIC-ERROR;X-LIC-ERRORTYPE=VALUE-PARSE-ERROR:No value for LOCATION property. Removing entire property: Events that show these warnings are displayed in Lightning but when I try to edit them saving to the Sogo calendar fails. The second issue that occurred is that some calendars are marked "momentarily not available" in Lightning. Error in javascript error console is: "There has been an error reading data for calendar: ... Error code: DAV_REPORT_ERROR Error code: READ_FAILED. Description: calCalendarManager.js:984 Lightning:[calCachedCalendar] replay action failed: null, uri=https://sogo4.test.local/SOGo/dav/xyz/Calendar/C41412A0-E400-0001-AA2F-1400174C2F00/, result=2147500037, operation=[xpconnect wrapped calIOperation] The calendars all work fine in the web interface. Best regards Florian On 07.10.2019 10:40, Florian Unger (florian.un...@intego.de) wrote: On 04.10.2019 10:21, Christian Mack (christian.m...@uni-konstanz.de) wrote: Am 02.10.19 um 18:16 schrieb Florian Unger (florian.un...@intego.de): Hello, I am testing a SOGo 4 server from the recent nightly builds running on Debian Buster and the server is not performing as I would expect. The webinterface is working well but Thunderbird integration is very slow although I am testing with a single active user only. In the beginning I got [ERROR] <0x0x557e240888d0[WOWatchDog]> No child available to handle incoming request! in the log. I increased the RAM to 4GB and workers to 10 and got rid of the "No child available" errors, but the performance did not improve. Thunderbird does not respond to user input for about a minute after each program start. Does anybody have ideas ? Thank you for all the feed back so far! I am pretty sure that IMAP is not the issue here. The mail server is running on another server and Thunderbird is running fine with IMAP only, also the IMAP access in the SOGo Webinterface is running smooth. I was not able to run the suggest performance diagnostics so far, but will do so soon. Which Version of Thunderbird are you using? I am using Thunderbird 60.9.0 with SOGo connector+integrator 60.0.2 on Windows 10 1903 Sogo version is 4.0.8.20191002-1 How many and how big are the calendars you are synchronizing? I have 21 calendars to sync. Their total backup size with sogo-tool is about 4 MB. Did you enable Offline-caching for all calendars? In the properties of the calendars is no option for Offline-caching. Where would I configure that? Do you synchronize Adressbooks too? I am syncing one addressbook. Where do your local profile for Thunderbird get stored (roaming profile <--> local storage)? The profile is stored on local storage which is a SSD. Best regards Florian Kind regards, Christian Mack -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] SOGo 4 performance issues
On 04.10.2019 10:21, Christian Mack (christian.m...@uni-konstanz.de) wrote: Am 02.10.19 um 18:16 schrieb Florian Unger (florian.un...@intego.de): Hello, I am testing a SOGo 4 server from the recent nightly builds running on Debian Buster and the server is not performing as I would expect. The webinterface is working well but Thunderbird integration is very slow although I am testing with a single active user only. In the beginning I got [ERROR] <0x0x557e240888d0[WOWatchDog]> No child available to handle incoming request! in the log. I increased the RAM to 4GB and workers to 10 and got rid of the "No child available" errors, but the performance did not improve. Thunderbird does not respond to user input for about a minute after each program start. Does anybody have ideas ? Thank you for all the feed back so far! I am pretty sure that IMAP is not the issue here. The mail server is running on another server and Thunderbird is running fine with IMAP only, also the IMAP access in the SOGo Webinterface is running smooth. I was not able to run the suggest performance diagnostics so far, but will do so soon. Which Version of Thunderbird are you using? I am using Thunderbird 60.9.0 with SOGo connector+integrator 60.0.2 on Windows 10 1903 Sogo version is 4.0.8.20191002-1 How many and how big are the calendars you are synchronizing? I have 21 calendars to sync. Their total backup size with sogo-tool is about 4 MB. Did you enable Offline-caching for all calendars? In the properties of the calendars is no option for Offline-caching. Where would I configure that? Do you synchronize Adressbooks too? I am syncing one addressbook. Where do your local profile for Thunderbird get stored (roaming profile <--> local storage)? The profile is stored on local storage which is a SSD. Best regards Florian Kind regards, Christian Mack -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] SOGo 4 performance issues
Am 02.10.19 um 18:16 schrieb Florian Unger (florian.un...@intego.de): > Hello, > > I am testing a SOGo 4 server from the recent nightly builds running on > Debian Buster > and the server is not performing as I would expect. > > The webinterface is working well but Thunderbird integration is very > slow although I am testing with a single active user only. > In the beginning I got > [ERROR] <0x0x557e240888d0[WOWatchDog]> No child available to handle > incoming request! > in the log. > I increased the RAM to 4GB and workers to 10 and got rid of the "No > child available" errors, but the performance did not improve. > > Thunderbird does not respond to user input for about a minute after each > program start. > > Does anybody have ideas ? > Which Version of Thunderbird are you using? How many and how big are the calendars you are synchronizing? Did you enable Offline-caching for all calendars? Do you synchronize Adressbooks too? Where do your local profile for Thunderbird get stored (roaming profile <--> local storage)? Kind regards, Christian Mack -- Christian Mack Universität Konstanz Kommunikations-, Informations-, Medienzentrum (KIM) Abteilung Basisdienste 78457 Konstanz +49 7531 88-4416 smime.p7s Description: S/MIME Cryptographic Signature
Re: [SOGo] SOGo 4 performance issues
Hi, On 10/2/19 6:16 PM, Florian Unger (florian.un...@intego.de) wrote: The webinterface is working well but Thunderbird integration is very slow although I am testing with a single active user only. In the beginning I got [ERROR] <0x0x557e240888d0[WOWatchDog]> No child available to handle incoming request! in the log. I increased the RAM to 4GB and workers to 10 and got rid of the "No child available" errors, but the performance did not improve. But the above error is also likely not related to your thunderbird performance issue. You could try another imap client and another client workstation to check if your issue is thunderbird specific, client workstation specific, or generally all imap is so slow. Thunderbird does not respond to user input for about a minute after each program start. Does anybody have ideas ? That is unusually slow. I would check what your server is doing during that minute. You could try things like: iostat, atop / top. Having said all that: actually the SOGo web interface also uses imap to connect to your mailboxes, so if /SOGo is fast and thunderbird (using the same imap settings) is THAT slow, I would really look into the client workstation as well. Good luck, MJ -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] SOGo 4 performance issues
Yeah, Thunderbird 12 for IBM OS2 was a slow beast... Fun aside, which version of Thunderbird, Operating System, Addons, and Sogo (exactly) are you using? Kind regards TB Am 02.10.2019 um 18:16 schrieb Florian Unger (florian.un...@intego.de): Hello, I am testing a SOGo 4 server from the recent nightly builds running on Debian Buster and the server is not performing as I would expect. The webinterface is working well but Thunderbird integration is very slow although I am testing with a single active user only. In the beginning I got [ERROR] <0x0x557e240888d0[WOWatchDog]> No child available to handle incoming request! in the log. I increased the RAM to 4GB and workers to 10 and got rid of the "No child available" errors, but the performance did not improve. Thunderbird does not respond to user input for about a minute after each program start. Does anybody have ideas ? Best regards Florian -- users@sogo.nu https://inverse.ca/sogo/lists
[SOGo] SOGo 4 performance issues
Hello, I am testing a SOGo 4 server from the recent nightly builds running on Debian Buster and the server is not performing as I would expect. The webinterface is working well but Thunderbird integration is very slow although I am testing with a single active user only. In the beginning I got [ERROR] <0x0x557e240888d0[WOWatchDog]> No child available to handle incoming request! in the log. I increased the RAM to 4GB and workers to 10 and got rid of the "No child available" errors, but the performance did not improve. Thunderbird does not respond to user input for about a minute after each program start. Does anybody have ideas ? Best regards Florian -- users@sogo.nu https://inverse.ca/sogo/lists
