Am 15.02.2016 um 15:12 schrieb Götz Reinicke - IT Koordinator:
> Hi,
>
> Am 15.02.16 um 13:31 schrieb Götz Reinicke - IT Koordinator:
>> Hi,
>>
>> we have one user who cant login to sogo anymore since friday we did
>> not change anything to the servers (mail, web, DB, ...)
>>
>> The message in the logfile is
>>
>> SOGoRootPage successful login from 'xxx.xxx.xxx.xxx' for user 'xx' -
>> expire = -1 grace = -1
>>
>>
>> Any hints?
>
> the user tried to log in again with a new set password and now I see an
> mysql error:
>
> [ERROR] <0x0x7f1577faf638[GCSFolder]> -[GCSFolder deleteAllContent]:
> cannot delete quick row 'DELETE FROM sogoxxx_quick':
> NAME:ExecutionFailed REASON:Lock wait
> timeout exceeded; try restarting transaction
>
> May be that points into some helping direction?
>
> The mysql server looks good to us for now
>
Did a backup/dump run while getting this error?
Kind regards,
Christian Mack
--
Christian Mack
Universität Konstanz
Kommunikations-, Informations-, Medienzentrum (KIM)
Abteilung Basisdienste
78457 Konstanz
+49 7531 88-4416
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