Hi,
On Wed, Oct 4, 2017 at 11:52 AM, David Jones wrote:
> On 10/04/2017 10:23 AM, Alex wrote:
>>
>> Hi, we have a user complaining about receiving email from a solar
>> panel company and want us to block it. The problem is that it
>> originates from mailchimp, which is
On 2017-10-04 10:26, Ian Zimmerman wrote:
On 2017-10-04 10:52, David Jones wrote:
I bet this user signed up for this email somehow, possibly a while ago and has
forgotten about doing so. So many times, when you register for accounts on
websites, the check box to opt-in to a mailing list is
On 2017-10-04 10:52, David Jones wrote:
> I bet this user signed up for this email somehow, possibly a while ago and has
> forgotten about doing so. So many times, when you register for accounts on
> websites, the check box to opt-in to a mailing list is already checked and
> most
> users don't
Alex wrote:
Hi, we have a user complaining about receiving email from a solar
panel company and want us to block it. The problem is that it
originates from mailchimp, which is whitelisted.
I don't consider ESPs to be collectively or individually "white" enough
to whitelist all mail sent
On 10/04/2017 10:23 AM, Alex wrote:
Hi, we have a user complaining about receiving email from a solar
panel company and want us to block it. The problem is that it
originates from mailchimp, which is whitelisted.
It's my belief that mailchimp is safe to whitelist (mcsv.net).
However, what
Alex,
(if you have the time...) You should challenge this sender to provide
evidence that your user signed up for their messages. Tell them that it
isn't good enough to receive an IP address and date/time-stamp. You want
to know what action your user took to get on their distribution list.
Hi, we have a user complaining about receiving email from a solar
panel company and want us to block it. The problem is that it
originates from mailchimp, which is whitelisted.
It's my belief that mailchimp is safe to whitelist (mcsv.net).
However, what happens when an email is received that