On Wed, 14 Apr 2010, Kris Deugau wrote:
.... I have yet to figure out why people think it's a good idea to relay mail from your domain host to your ISP account (especially when the two are different companies)....

Do not mistake the following statement for any form of approval.... :)

To many of our users, Outlook Express et al. are mysterious black boxes into which they have 'entered their user information' follownig the 'instructions' provided by their ISP. They are completely unaware that the mail client can handle more than one address/account. Or they may be dimly aware of the capability, but feel seriously overwhelmed by the options and accounts screens.

But forwarding? That is simple in concept. You fill in ONE form with your ISP and it is done. AND the ISP will provide help and support for using the form to setup forwarding. Most ISP's tend to shove off the onerous task of teaching their users how to use Windows.

So given the choice between filling in a form and 'using my mail the way I always have' and 'what if I do something wrong, mess up my mail and my ISP won't help me?', well, guess what they are going to choose? Again, don't confuse this for approval of any sort. For my part, I try my best to help users make intelligent use of their software. :)

Personally, I *hate* forwarding because too many 'big players' setup 'reputation based' filtering strategies. So for every False Negative that I forward, there is one more chance that some dimwit user will click the button that says "this is spam" and lower *our* reputation. (sigh)

/RANT :)

- Charles

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