Re: GUI stops responding after a while

nginx to run the GUI.On Mon, Nov 7, 2016 at 5:16 AM, Kris Germann <kgerm...@portal.net.co> wrote: I find the whole server crashes now, and I've only got three live devices on it for testing:[2016-11-07 09:12:01] FATAL SignalException: SIGTERM/usr/local/lib/ruby/2.1.0/webrick/server.rb:170:in

Re: Mass delete device objects?

at 11:55 PM Dan Morphis <d...@milkcarton.com> wrote:Check in is controlled by the InformInterval on the cpe.-danOn Nov 7, 2016, at 3:35 PM, Kris Germann <kgerm...@portal.net.co> wrote:Thank you very much!Is there a process that happens once a device is deleted from GenieACS - ie. is t

HT-701 & other device interoperability

Getting the following fault when attaching a Grandstream HT-701, as I understand this it looks like the CPE is passing the wrong or malformed variable to GenieACS so it can't capture it.Where can I modify the accepted parameters so this fault doesn't occur?The error is causing the CPE to have

Re: HT-701 & other device interoperability

with it's inability to process the format of these particular Grandstream / Cisco devices? Each device is at the latest firmware revision.KrisOn November 9, 2016 at 12:05 PM Kris Germann <kgerm...@portal.net.co> wrote:Getting the following fault when attaching a Grandstream HT-701, as I unde

Re: GUI stops responding after a while

09:12:01] INFO  going to shutdown ...[2016-11-07 09:12:01] INFO  WEBrick::HTTPServer#start done.dKris On November 2, 2016 at 8:46 AM Kris Germann <kgerm...@portal.net.co> wrote: Typically I'll see the terminal output below when I load the web app on my end indicating the web server is s

Re: Mass delete device objects?

I should also say that even if I go in and click "Delete" manually, the object does not delete itself.Sadly, I can find no logs, either.KrisOn November 10, 2016 at 7:06 PM Kris Germann <kgerm...@portal.net.co> wrote:Thanks all,I was able to export as CSV and manually com

Re: Mass delete device objects?

trying to connect.Greetings,OliverOn Tue, Nov 08, 2016 at 03:54:22PM -0500, Kris Germann wrote:Thanks Dan - I should have been more clear, I wanted to be sure that deletingfrom the ACS simply deleted the device until the next time the inform intervalcame around on the CPE side.I have tested with an S

Re: Error after install - Failed to open TCP connection to localhost:7557

:380:17)    at Object. (/usr/local/lib/node_modules/genieacs/node_modules/libxmljs/index.js:4:16)    at Module._compile (module.js:456:26)14 Oct 18:06:09 - Worker 31682 died (8)Trying to get genieacs core to work fire before I install GUI...KrisOn October 14, 2016 at 2:13 PM Kris Germann <kg

events.js:72 - EADDRINUSE - No visible conflicts

Getting the error below, but I see nothing in use using that same port (or any indication of what port is required through events.js at all...)events.js:72        throw er; // Unhandled 'error' event              ^Error: bind EADDRINUSE    at errnoException (net.js:901:11)    at net.js:1081:30   

Re: How to reload GenieACS after making config changes

If you have created all relevant startup scripts and run it on a server / vApp by itself you could simply restart the server - I know Ubuntu 14.04 takes about 15 seconds to reboot on most ritualized environments.Alternatively, yes you would need to stop all processes pertaining to GenieACS then

Re: Add fields to CSV export

m> wrote:I haven't tried it, but try putting this at the end of the 6th line in genieacs-gui/app/views/devices/index.csv.erb:,"<%= tags(device['_tags']) %>"This to your genieacs-gui/config/parameter_renderers.yml file:_tags: tagsand create this file: genieacs-gui/config/parameter_rendere

Re: Customize summary view in devices

eService./^\\d+$/.VoiceProfile./^\\d+$/.Line./^\\d+$/.SIP.AuthUserName" : {"alias" : "summary.sipUsername"}And this in your summary_parameters.yml file:SIP Username: summary.sipUsernamerestart both the server and gui after you make the changes.On Tue, Nov 22, 2016 at 7:45 AM, Kris Germ

Add present precondition to look at file list

I would like to have the ability to tag a big list of MAC addresses (8,000 CPE's) automatically once they connect, so I will need the ability to upload a list (CSV or whatever) of MAC addresses that will be tagged under a preset...Is this possible?Kris

Re: Add present precondition to look at file list

m> wrote:You can use my branch in github. It will send a notification to a user defined URI with the acs ID, and the entire inform packet. You can then have the receiving service figure out what you need to do with the CPE. We use this to provision CPEs when they come online.-danOn Wed, Nov 23, 201

Customize summary view in devices

I am looking to pull a DID field into the device summary view, defined by this variable:Device.Services.VoiceService.1.VoiceProfile.1.Line.1.SIP.AuthUserNameHowever, in summary_parameters.yml if I throw in this line:DID: Device.Services.VoiceService.1.VoiceProfile.1.Line.1.SIP.AuthUserNameThings

Re: Is there a supported device list? - HT701 info not loading in - Codec.X_GRANDSTREAM_AAL2G72632PayloadType not found

- I've deleted each device and still it doesn't up date correctly.KrisOn November 14, 2016 at 5:23 PM Zaid Abdulla <z...@genieacs.com> wrote:On Mon, 2016-11-14 at 16:44 -0500, Kris Germann wrote:After making this change in /opt/genieacs/config/config.json I'vedeleted the devices from the ACS

Re: Fault 9003

I am also facing this issue.Debug logs attached.Kris On November 15, 2016 at 4:39 AM Miguel Ángel Sánchez Moragues wrote:Hi all,I modified the code with your suggestion with the following results:- InternetGatewayDevice.ParameterPath> -> the CPE didn't response- 

CPE firmware pull

Is it possible to point CPE to GenieACS and have them pull firmware?I can push firmware to devices just fine, but I'd like to automate this somewhat by having the devices reach out and choose the firmware files I associate to their OUID.Kris ___ Users

Re: Is there a supported device list? - HT701 info not loading in - Codec.X_GRANDSTREAM_AAL2G72632PayloadType not found

Where can I modify the device parameters in the ACS?After upgrading to 1.1 (I think), the devices which previously reported everything fine, now report online but don't pull any serial numbers or configurable options (SIP ID, SSID, etc...).Kris On November 2, 2016 at 8:43 AM Kris Germann <kg

Re: Is there a supported device list? - HT701 info not loading in - Codec.X_GRANDSTREAM_AAL2G72632PayloadType not found

November 14, 2016 at 4:00 PM Zaid Abdulla <z...@genieacs.com> wrote:Hi Kris,Anyways, is the last inform timestamp being updated? If not, try adding the following option in config.json:"COOKIES_PATH" : "/"--  Zaid Abdulla  z...@genieacs.comOn Mon, Nov 14, 2016, at 12:50 PM, Kri

Mass delete device objects?

I find myself in the unique position of having tested too many devices, so I have about 110 devices I need to delete...Is there a 'destroy all' function I could incorporate? ___ Users mailing list Users@lists.genieacs.com

GUI stops responding after a while

Typically I'll see the terminal output below when I load the web app on my end indicating the web server is serving the content to my browser:Started GET "/devices?query=%7B%7D=-summary.lastInform" for 208.79.61.232 at 2016-11-02 08:41:23 -0400Processing by DevicesController#index as HTML 

Is there a supported device list? - HT701 info not loading in - Codec.X_GRANDSTREAM_AAL2G72632PayloadType not found

I only get this info, no SIP info:DeviceDevice.GatewayInfoDevice.GatewayInfo.ManufacturerOUI Device.GatewayInfo.ProductClass Device.GatewayInfo.SerialNumber Device.DeviceInfoDevice.DeviceInfo.HardwareVersion V3.0ADevice.DeviceInfo.SoftwareVersion 1.0.8.2Device.DeviceInfo.ProvisioningCode 

Error after install - Failed to open TCP connection to localhost:7557

I'm getting an error in the GUI as the /genieacs/bin/genieacs-nbi etc... aren't running:Errno::ECONNREFUSED in HomeController#indexFailed to open TCP connection to localhost:7557 (Connection refused - connect(2) for "localhost" port 7557)Extracted source (around line #17):15 16 17 18 19 20

Re: Version 1.1a - no CPE info

) to have it fetch everything just like in v1.0.-Where do I add the "InternetGatewayDevice" fetch parameter to gather all available values like in 1.0?Kris On December 14, 2016 at 11:34 AM Kris Germann <kgerm...@portal.net.co> wrote:I am getting only basic info from CPE when te

Re: Json parser error

I've had this happen to me while using mismatched GenieACS and GenieACS-GUI installations - the Virtual Parameters tab is a feature of v1.1alpha, please try copying the genieacs-GUI from v1.0 instead. Kris > On Dec 16, 2016, at 7:39 AM, Luciano D'Angelo wrote: > > Hi

Re: Version 1.1a - no CPE info

e root parameter (e.g. InternetGatewayDevice) to have it fetch everything just like in v1.0.-Where do I add the "InternetGatewayDevice" fetch parameter to gather all available values like in 1.0?Kris  On December 14, 2016 at 11:34 AM Kris Germann <kgerm...@portal.net.co> wr

Re: Add fields to CSV export

I was wondering if anyone had an idea for the issue I’m facing (history below), Kris > On Nov 23, 2016, at 12:23 PM, Kris Germann <kgerm...@portal.net.co> wrote: > > Thanks for your patience Dan, here's the error I'm getting: > > /opt/genieacs-gui/app/views/devices/in

Version 1.1a - no CPE info

I am getting only basic info from CPE when testing with v1.1a versus using v1.0, see debug logs attached.The only info that is pulled in is:DeviceDevice.GatewayInfoDevice.GatewayInfo.ManufacturerOUI 001BBDDevice.GatewayInfo.ProductClass BELLDevice.GatewayInfo.SerialNumber 

Push vendor config file to ACS via API

I’ve built a config generator for our routers that currently download a vendor config file to the users desktop, but I want to push it to our ACS using the API. Is the below correct? curl -i 'http://acsurl:7557/files/smartrg.conf' \ -X PUT \ --data

Delete device offline

/opsYQBgDsMc6oDTQ04mRZFmb4HH5LAzibwtfCuhqrgwdKpiICJBISn6qWTl090ZgUZ9F9LsEixRDNk5iCY3kVY4Ps4xyPQKTqWS2B2tFGYfl222lvuuBN12qS_SGicTBQcwZxvF5NgvjLzvg2NvoIf80LL75nr4JEsrFA0JLBnDvkCTTrBSvLnP3xK-fA1bkUEK8t12KyVQxqcQBy96qwXNLSWHjq3pkqaoPQa_H2zpGS9F6oUAu ) Cheers, Kris Germann | Managing Director

Re: Deleted Devices

0jSKi43DoaqjTQn0l7ER-XmFSgKcqX4jPnEHlpEAB6gDMJDVi1uNRZzDB41BVyGHB_bxPEM3Paotpu3bhN3azsvfFPcb1lZUtiye8AL2gHe7lL5YQiZmp5rFhmyOEsYymput7myD5xQqKz7Q4lTsXoTwNaVDa_lzaDApK3bdSJ2ImwvmtHTldJIHA7paMVSN ) Cheers, Kris Germann | Managing Director of Technology at Portal Network Co. #techofthenorth #buildyourdream Waterloo: 519.804.1234 x 400 ( https://share.polymail.io/v1/z/b/NWM1ODllYmQxZGU4/o4jbi3_rML0BHYCx7uyUU70HhtYz_RM1_Apl1P4WpUjk2Xsu5PJp