Re: Can't print from Open Office

2019-05-13 Thread Steven Ahlers
Forwarding to users list

Sent from my iPhone

> On May 13, 2019, at 2:43 PM, Karen Ewell  wrote:
> 
> Thanks so much for your response - I contacted the printer manufacturer 
> today, as some things were printing and others were not It turned out I 
> needed to change one of the inks in the printer. Everything is now fine. 
> Thanks again.
> Karen
> 
>> On May 13, 2019 at 3:26 PM Steven Ahlers  wrote:
>> 
>> 
>> Karen,
>> 
>> What type of file are you printing?
>> 
>> Have you restarted your computer after updating the printer control files?
>> 
>> Steve 
>> 
>> Sent from my iPhone
>> 
>>> On May 12, 2019, at 2:24 PM, David Belina  wrote:
>>> 
>>> Sounds like the printer queue or link on your computer is misconfigured.  
>>> Delete it in your OS (whatever is appropriate) and reinstall the printer on 
>>> your computer
>>> 
>>> 
>>> On May 12, 2019 at 12:45:12 PM, Karen Ewell (gigglec...@comcast.net) wrote:
>>> 
>>> I thought it was my printer at first, but it is printing just fine from 
>>> other sites. I've checked to make sure my printer is listed in Open Office 
>>> as the default printer, did printer updates, even installed the latest 
>>> version of Open Office, and my printer is still spitting out blank paper 
>>> when I try to print documents saved in this program. I have read just about 
>>> every forum on the internet on how to fix this problem and nothing is 
>>> working. Do you have any other ideas? It concerns me that I have a lot of 
>>> documents saved in this program and now can't access them. Any help you 
>>> could give me would be greatly appreciated.  
>>> 
>>> Thank you.  
>>> 
>>> Karen DiTullio-Ewell
>> 


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Re: Can't print from Open Office

2019-05-13 Thread Steven Ahlers
Karen,

What type of file are you printing?

Have you restarted your computer after updating the printer control files?

Steve 

Sent from my iPhone

> On May 12, 2019, at 2:24 PM, David Belina  wrote:
> 
> Sounds like the printer queue or link on your computer is misconfigured.  
> Delete it in your OS (whatever is appropriate) and reinstall the printer on 
> your computer
> 
> 
> On May 12, 2019 at 12:45:12 PM, Karen Ewell (gigglec...@comcast.net) wrote:
> 
> I thought it was my printer at first, but it is printing just fine from other 
> sites. I've checked to make sure my printer is listed in Open Office as the 
> default printer, did printer updates, even installed the latest version of 
> Open Office, and my printer is still spitting out blank paper when I try to 
> print documents saved in this program. I have read just about every forum on 
> the internet on how to fix this problem and nothing is working. Do you have 
> any other ideas? It concerns me that I have a lot of documents saved in this 
> program and now can't access them. Any help you could give me would be 
> greatly appreciated.  
> 
> Thank you.  
> 
> Karen DiTullio-Ewell


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Re: Can't print from Open Office

2019-05-12 Thread David Belina
Sounds like the printer queue or link on your computer is misconfigured.  
Delete it in your OS (whatever is appropriate) and reinstall the printer on 
your computer


On May 12, 2019 at 12:45:12 PM, Karen Ewell (gigglec...@comcast.net) wrote:

I thought it was my printer at first, but it is printing just fine from other 
sites. I've checked to make sure my printer is listed in Open Office as the 
default printer, did printer updates, even installed the latest version of Open 
Office, and my printer is still spitting out blank paper when I try to print 
documents saved in this program. I have read just about every forum on the 
internet on how to fix this problem and nothing is working. Do you have any 
other ideas? It concerns me that I have a lot of documents saved in this 
program and now can't access them. Any help you could give me would be greatly 
appreciated.  

Thank you.  

Karen DiTullio-Ewell