Re: [SOGo] [urgent] SOGo object not found index

2016-07-13 Thread Pablo Abelenda
On 07/12/2016 05:04 PM, Christian Mack (christian.m...@uni-konstanz.de)
wrote:
> Hello
> 
> Am 07.07.2016 um 09:20 schrieb Pablo Abelenda (pabele...@igalia.com):
>> Hi,
>>
>> I've been hit by this issue. My SOGo instance stopped to work. It shows
>>
>> object not found: SOGo => index
>>
>> Logs are full of:
>>
>> {{{
>> Jul 07 09:17:26 sogod [12176]: [ERROR] [we-rm] did not find
>> MainUIProduct class!
>> Jul 07 09:17:26 sogod [12176]: [ERROR] [we-rm] did not find locale for
>> language: Dutch
>> [...]
>> Jul 07 09:17:26 sogod [12176]: 192.168.10.81, 192.168.10.13 "GET
>> /SOGo/index HTTP/1.1" 404 34/0 0.069 - - 912K
>> }}}
>>
>> Any clues?
>>
> 
> Those "did not find locale for language..." are normal for languages not
> installed on your server.
> You can therefore ignore those.
> 
> Those "did not find MainUIProduct class!" I have never seen before.
> Seems as if sogod can not access its libraries.
> Do you have SELinux enabled?
> 
> 
> Kind regards,
> Christian Mack
> 

I finally found out what was going on.

I used to run sogo (version 2.x.x) installed from the official Debian
repositories. A couple of months ago I switched to the Inverse repos to
upgrade my deployment to the 3.x.x versions. I thought everything coming
from the Debian repos was purged long ago, but sogo-common did not, so
when I (as a routine) cleaned up the server by doing an apt-get
autoremove, sogo-common and the files belonging to it, disappeared.

Probably this files should belong to the sogo package that Inverse
provides, preventing this kind of issues, don't know what you think
about. Anyway, apt-get install sogo --reinstall, sorted things out for good.

Many thanks for the reply.

Best.

-- 
Pablo Abelenda



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Re: [SOGo] [urgent] SOGo object not found index

2016-07-12 Thread Christian Mack
Hello

Am 07.07.2016 um 09:20 schrieb Pablo Abelenda (pabele...@igalia.com):
> Hi,
> 
> I've been hit by this issue. My SOGo instance stopped to work. It shows
> 
> object not found: SOGo => index
> 
> Logs are full of:
> 
> {{{
> Jul 07 09:17:26 sogod [12176]: [ERROR] [we-rm] did not find
> MainUIProduct class!
> Jul 07 09:17:26 sogod [12176]: [ERROR] [we-rm] did not find locale for
> language: Dutch
> Jul 07 09:17:26 sogod [12176]: [ERROR] [we-rm] did not find
> MainUIProduct class!
> Jul 07 09:17:26 sogod [12176]: [ERROR] [we-rm] did not find locale for
> language: French
> Jul 07 09:17:26 sogod [12176]: [ERROR] [we-rm] did not find
> MainUIProduct class!
> Jul 07 09:17:26 sogod [12176]: [ERROR] [we-rm] did not find locale for
> language: Spanish
> Jul 07 09:17:26 sogod [12176]: [ERROR] [we-rm] did not find
> MainUIProduct class!
> Jul 07 09:17:26 sogod [12176]: [ERROR] [we-rm] did not find locale for
> language: Italian
> Jul 07 09:17:26 sogod [12176]: [ERROR] [we-rm] did not find
> MainUIProduct class!
> Jul 07 09:17:26 sogod [12176]: [ERROR] [we-rm] did not find locale for
> language: Portuguese
> Jul 07 09:17:26 sogod [12176]: [ERROR] [we-rm] did not find
> MainUIProduct class!
> Jul 07 09:17:26 sogod [12176]: [ERROR] [we-rm] did not find locale for
> language: ptBR
> Jul 07 09:17:26 sogod [12176]: [ERROR] [we-rm] did not find
> MainUIProduct class!
> Jul 07 09:17:26 sogod [12176]: [ERROR] [we-rm] did not find locale for
> language: English
> Jul 07 09:17:26 sogod [12176]: 192.168.10.81, 192.168.10.13 "GET
> /SOGo/index HTTP/1.1" 404 34/0 0.069 - - 912K
> }}}
> 
> Any clues?
> 

Those "did not find locale for language..." are normal for languages not
installed on your server.
You can therefore ignore those.

Those "did not find MainUIProduct class!" I have never seen before.
Seems as if sogod can not access its libraries.
Do you have SELinux enabled?


Kind regards,
Christian Mack

-- 
Christian Mack
Universit├Ąt Konstanz
Kommunikations-, Informations-, Medienzentrum (KIM)
Abteilung Basisdienste
78457 Konstanz
+49 7531 88-4416



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