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Please send resumes to *dku...@tresourceinc.com* <dku...@tresourceinc.com> or call on *408-709-1760 Ext-985.* *Role:* *SFDC Developer* *Location: Carlsbad CA* *Duration: Long Term* *Interview: Telephonic/Skype* Please Share Me Profile --dku...@tresourceinc.com <http://sourceinfotech.com> *Must Have:* ü Call center experience ü Software system implementation with customer support experience ü Solution development experience on Force.com or Communities ü Technical Architect experience on implementation projects ü Additional Salesforce.com Certifications ü Background with architecture concepts (integration styles, architecture styles, patterns) ü Understanding of key SFDC architectural concepts (e.g. API and governor limits) and how they influence design ü Agile and Iterative experience *Basic Qualifications:* ü Bachelor Degree ü Minimum of 5 years of Service Cloud Implementation/ Development experience ü Minimum of 5 years of requirements gathering experience including process mapping and gap analysis Candidates should have an understanding of Call Centers, Contact Centers or Delivery Centers. Candidates should have an understanding of key operational metrics and performance indicators used to manage a Customer Support environment. Candidates should possess knowledge of the relationship between a Customer Support environment and other Business units such as Sales, or Back-Office. Candidates having knowledge of one or more key technology enablers used within a Customer Support environment such as Computer Telephony Integration, Portal self-service or Knowledge will be preferred. Hands on experience of Salesforce development tools such as Apex and Visualforce is required Regards, *Dhiraj* |*Technology Resource Group.*| Office: *408-709-1760 Ext-985 *| *dku...@tresourceinc.com <muk...@dyssinc.com> *| Yahoo/Gtalk - trg.dhiraj -- You received this message because you are subscribed to the Google Groups "USITCV" group. To unsubscribe from this group and stop receiving emails from it, send an email to usitcv+unsubscr...@googlegroups.com. To post to this group, send email to usitcv@googlegroups.com. Visit this group at http://groups.google.com/group/usitcv. For more options, visit https://groups.google.com/d/optout.
