Updating a Win XP image

2012-06-08 Thread Hechler, Adam
Happy Friday everyone,

I am trying to update an image (Windows XP) but the Update Image radio button 
is greyed out (step 5 below).

I started with a Windows XP vm and captured it to create a Base Image.
Then I created a new image from that Base.
I then created another new image from that image. (I was building on previous 
software installs but it's for a different set of users hence the two different 
images).

Any quick tips for what I might be doing wrong?


I am following these steps:

1. Create an Imaging Reservation using an existing image
2. Load the image and make the desired changes to the image
3. Disconnect from the image and proceed to the Current Reservations page
4. Click on the Create Image button
5. Choose whether to create a new image or update an existing image
6. Accept the Installer Agreement
7. Fill in the image name and optional image notes
8. Start the image creation process

Thanks,
Adam Hechler
  Senior Analyst /
PC Systems Administrator
  hec...@rpi.edumailto:hec...@rpi.edu
(860) 548-2446
   Rensselaer at Hartford





RE: Updating a Win XP image

2012-06-08 Thread Hechler, Adam
Thanks Mike,

That was it.  different owners.
Corrected and in process.

Adam


From: Mike Haudenschild [mailto:m...@longsight.com]
Sent: Friday, June 08, 2012 12:56 PM
To: vcl-user@incubator.apache.org
Subject: Re: Updating a Win XP image

Hi, Adam --

I ran into this once when trying to administratively update an image created by 
a client -- I could only fork it and create a new image set, not update.

Is it possible that the account you're using is not the owner of the original 
image (hence you cannot update it / create a revision, but can only create a 
new image)?  Check your permissions to make sure that the admin account (or 
whatever account you're using) has permissions to update images owned by... 
whomever owns your base image.

Regards,
Mike
--
Mike Haudenschild
Education Systems Manager
Longsight Group
(740) 599-5005 x809
m...@longsight.commailto:m...@longsight.com
www.longsight.comhttp://www.longsight.com


On Fri, Jun 8, 2012 at 12:12 PM, Hechler, Adam 
hec...@rpi.edumailto:hec...@rpi.edu wrote:
Happy Friday everyone,

I am trying to update an image (Windows XP) but the Update Image radio button 
is greyed out (step 5 below).

I started with a Windows XP vm and captured it to create a Base Image.
Then I created a new image from that Base.
I then created another new image from that image. (I was building on previous 
software installs but it's for a different set of users hence the two different 
images).

Any quick tips for what I might be doing wrong?


I am following these steps:

1. Create an Imaging Reservation using an existing image
2. Load the image and make the desired changes to the image
3. Disconnect from the image and proceed to the Current Reservations page
4. Click on the Create Image button
5. Choose whether to create a new image or update an existing image
6. Accept the Installer Agreement
7. Fill in the image name and optional image notes
8. Start the image creation process

Thanks,
Adam Hechler
  Senior Analyst /
PC Systems Administrator
  hec...@rpi.edumailto:hec...@rpi.edu
(860) 548-2446tel:%28860%29%20548-2446
   Rensselaer at Hartford