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*Siebel Project Manager * *Location: Aliso Viejo, CA* *Duration: 6-month (possible extension)* *Interview Process: Phone interview first, then they will need to do an IN-PERSON interview. Local candidates only. * *QUALIFICATIONS* Requires 5+ year Project Management experience , 5+ years of Siebel application knowledge, 3+ years Business Systems Analyst experience, 3+ years QA experience,. Ability to interface with business application users at all levels to ensure that proper customer requirements are captured and understood. Strong technical CRM background preferred. Requires excellent analytical, problem solving, oral, telephone, and written communication skills. Prefer a B.A./B.S. in CS/CIS/IS/MIS/Business or related field or equivalent with experience in working with Siebel. *MAJOR RESPONSIBILITIES*: 1. Project Manage small/medium sized CRM projects 2. Manage all project QA and QC planning and execution activities 3. Work with business stakeholders to define, track and report departmental / functional / application metrics and KPIs 4. Work with customer base in identifying and defining business requirements for specified area 5. Capture and document business and user requirements, business process workflows 6. Create use cases from approved business requirements and design options 7. Create and manage application functional test plans and test cases from use cases for requirements traceability, IS systems testing, regression testing, application integration testing, performance testing and UAT testing 8. Testing, defect tracking, defect resolution, ongoing status reporting. 9. Perform troubleshooting and problem resolution of application issues as required 10. Interface with other teams and team members to ensure smooth operation, and integration of internally managed systems 11. Lead meetings and interface with all other support team members to ensure smooth operation of the business application environment. 12. Maintain business knowledge of software, project related packages and directly participate in IS planning activities 13. Adhere to all company’s Information Services policies and procedures 14. Perform all other tasks as assigned or required. *MINIMUM QUALIFICATIONS:* • 5+ year IT CRM Project Management experience • 5+ years of Siebel application knowledge • 3+ years Business Systems Analyst experience • 3+ years QA experience for customer facing business applications • Working knowledge of CRM Support business processes • 2+ years of hands-on experience with MS Visio and MS Office *PREFERRED QUALIFICATIONS:* • Experience working at a commercial software company • Experience working with customer support organizations and projects -- Best Regards Mohit Arora mar...@apetan.com *201-620-9700* ** 152 * -- You received this message because you are subscribed to the Google Groups "Vendors" group. To unsubscribe from this group and stop receiving emails from it, send an email to vendors+unsubscr...@googlegroups.com. To post to this group, send email to vendors@googlegroups.com. Visit this group at https://groups.google.com/group/vendors. For more options, visit https://groups.google.com/d/optout.
