[Veritas-bu] bptm could not map shm file for buffers WINDOWS

2009-09-03 Thread ssloh
Hi Guru, Environment running W2K3 R2 Enterprise Server SP2 with Netbackup 6.5.3 12 GB of Memory Two LTO4 FC drives with following setting in tape storage unit Number of Drives: 2 Max MPX/drive:2 Policy Schedule Media Multiplex = 2 Max job per client = 99 Problem : Error bptm(pid=78

Re: [Veritas-bu] Frozen Tapes

2009-09-03 Thread Justin Piszcz
Hi, I have also seen this with L700s when it simply cannot insert a tape into the drive, while the gripper is OK, the tape(s)/drive itself being damaged in some way can also cause problems. Typically it is a bad drive, no tape can be inserted and it will keep trying to load tapes into the dri

Re: [Veritas-bu] NDMP

2009-09-03 Thread Nick Majeran
server_param server_x -f PAX -l will show you the settings for PAX. readWriteBlockSizeInKB is the parameter you want to change to 256kb. This will require a datamover reboot, but you could always fail-over and fail-back the datamover in question to minimize any downtime. CIFS clients will probab

Re: [Veritas-bu] Frozen Tapes

2009-09-03 Thread Rusty.Major
Scalar 1000's were/are notorious for this. Also the dreaded "Dropped Cartridge" error where the entire library stops functioning because it thought it dropped a cart when nothing is wrong. Rusty Major, MCSE, BCFP, VCS ▪ Sr. Storage Engineer ▪ SunGard Availability Services ▪ 757 N. Eldridge Suit

Re: [Veritas-bu] Frozen Tapes

2009-09-03 Thread Jorge Fábregas
On Thursday 03 September 2009 10:19:50 am Jeff Lightner wrote: > I concur - I've seen more frozen tapes due to drive/robot failures than > due to any intrinsic fault in the tape itself. One peculiar thing that happens to us (at least twice a year) with our old ADIC Scalar 1000: - Monday morn

Re: [Veritas-bu] Fwd: Frozen Tapes

2009-09-03 Thread Len Boyle
It can also be a bad tape drive which is both the device with the problem and the device reporting the error. If the tape drive is broken, it may not tell you that it is broken but falsely that the tape cart is broken. We have also seen times when something in the netbackup header is out of sync

Re: [Veritas-bu] NBU 6.5.3 and 64-bit Win2k3 R2 BMR

2009-09-03 Thread Ryan, Dan
You need to upgrade to 6.5.4. It was the first release to support 64 bit Windows systems. I'm not sure on how well it works, because I've switched to a different shop, but yes, what you are seeing is expected with 6.5.3 and Windows 64 bit OS. Dan Ryan Please think about resource conservation b

[Veritas-bu] Fwd: Frozen Tapes

2009-09-03 Thread Dean
Yes, in my experience, a frozen tape is very rarely due to an actual I/O error writing data to the tape. It's usually due to robotic inventory inconsistencies, write protect, or something similar which really has nothing to do with the integrity of the tape itself. And yes, even if you do get real

Re: [Veritas-bu] Frozen Tapes

2009-09-03 Thread judy_hinchcliffe
1) if you have netbackup set up to overwrite a tape that has other types of data on it, it will use it and not freeze it. Depend on what your settings are 2) yes it does not like to over write catalogs that is why your cat tapes are in a different pool and should always return to that pool so yo

Re: [Veritas-bu] Frozen Tapes

2009-09-03 Thread Jeff Lightner
I concur - I've seen more frozen tapes due to drive/robot failures than due to any intrinsic fault in the tape itself. Also when we DO destroy a tape because we suspect or know it is bad it is only AFTER all the images on it have expired. Remember that there might have been images on the tape bef

Re: [Veritas-bu] Frozen Tapes

2009-09-03 Thread Martin, Jonathan
Not to be a prude, but I don't concur with simply destroying any tape that ever gets an error. 10 minutes of troubleshooting isn't going to kill you and I would add to your troubleshooting list to check the problems report for more information. I've had media frozen because of robotic / tape mount

Re: [Veritas-bu] Need urgent help with backup jobs reporting

2009-09-03 Thread Ed Wilts
On Wed, Sep 2, 2009 at 11:30 PM, wrote: > In one word NOM > Or two words, Aptare StorageConsole. > > - Original Message - > From: veritas-bu-boun...@mailman.eng.auburn.edu < > veritas-bu-boun...@mailman.eng.auburn.edu> > To: bolobaboo kabootar > Cc: veritas-bu@mailman.eng.auburn.edu

Re: [Veritas-bu] NDMP

2009-09-03 Thread william . d . brown
You need to get from EMC PowerLink the latest version of their document " Configuring NDMP Backups on Celerra". I think a number of the suggestions that I've seen only apply to 'remote NDMP' where the tapes are on a 'normal' media server with the ndmpmoveragent running, and the data comes from

Re: [Veritas-bu] Frozen Tapes

2009-09-03 Thread bob944
> 1) NetBackup detects Non-NetBackup data format [...] > > 2) NetBackup detects that [it is a catalog tape...] > > 3) NetBackup tried to read/write to the tape and > [got write or positioning errors...] ... if the barcode and recorded mediaID don't match... if the tape winds up in the wrong dri