Registration stuck at Processing...
I'm having trouble getting my copy of Versions registered. I successfully purchased a license this morning, and received the license code in an email. I then upgraded to v1.0.1, but the upgrade did not complete as expected--it stalled waiting for transactions to complete or something like that. Eventually I killed it. When I started Versions the About Versions dialog reported v1.0.1, so I assume the upgrade when fine despite the botched restart... Now I'm trying to register but it's stalled again. I typed my name and email into the Register Versions dialog, checked I agree to the Terms and clicked Register. And waited... And I'm still waiting nearly an hour later. The top of the registration dialog says Processing... but I'm starting to lose confidence. Please help. ~ Daniel p.s. I tried to submit this support request through the feedback form on your website, but I got the following error: Error: Server Error The server encountered an error and could not complete your request. If the problem persists, please report your problem and mention this error message and the query that caused it. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Versions group. To post to this group, send email to versions@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/versions?hl=en -~--~~~~--~~--~--~---
Re: Registration stuck at Processing...
I am having this exact same problem as well! 10.4.11 MacBook Pro 2.16 GHz Intel Core Duo. The update install did not complete for me as well and I had to force quit it, and I am experiencing the exact same issues too with processing registration. am wondering about attempting a fresh install - manually deleting the .app and searching for preference files as well (but don't want to loose my repo marks!)... - chris On Nov 18, 9:52 am, Daniel [EMAIL PROTECTED] wrote: I'm having trouble getting my copy of Versions registered. I successfully purchased a license this morning, and received the license code in an email. I then upgraded to v1.0.1, but the upgrade did not complete as expected--it stalled waiting for transactions to complete or something like that. Eventually I killed it. When I started Versions the About Versions dialog reported v1.0.1, so I assume the upgrade when fine despite the botched restart... Now I'm trying to register but it's stalled again. I typed my name and email into the Register Versions dialog, checked I agree to the Terms and clicked Register. And waited... And I'm still waiting nearly an hour later. The top of the registration dialog says Processing... but I'm starting to lose confidence. Please help. ~ Daniel p.s. I tried to submit this support request through the feedback form on your website, but I got the following error: Error: Server Error The server encountered an error and could not complete your request. If the problem persists, please report your problem and mention this error message and the query that caused it. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Versions group. To post to this group, send email to versions@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/versions?hl=en -~--~~~~--~~--~--~---
Re: Registration stuck at Processing...
Hi everyone, We've isolated this bug and will be shipping an update that fixes the issue later today. All the best, - Dirk On Nov 18, 9:24 pm, defbyte [EMAIL PROTECTED] wrote: I am having this exact same problem as well! 10.4.11 MacBook Pro 2.16 GHz Intel Core Duo. The update install did not complete for me as well and I had to force quit it, and I am experiencing the exact same issues too with processing registration. am wondering about attempting a fresh install - manually deleting the .app and searching for preference files as well (but don't want to loose my repo marks!)... - chris On Nov 18, 9:52 am, Daniel [EMAIL PROTECTED] wrote: I'm having trouble getting my copy of Versions registered. I successfully purchased a license this morning, and received the license code in an email. I then upgraded to v1.0.1, but the upgrade did not complete as expected--it stalled waiting for transactions to complete or something like that. Eventually I killed it. When I started Versions the About Versions dialog reported v1.0.1, so I assume the upgrade when fine despite the botched restart... Now I'm trying to register but it's stalled again. I typed my name and email into the Register Versions dialog, checked I agree to the Terms and clicked Register. And waited... And I'm still waiting nearly an hour later. The top of the registration dialog says Processing... but I'm starting to lose confidence. Please help. ~ Daniel p.s. I tried to submit this support request through the feedback form on your website, but I got the following error: Error: Server Error The server encountered an error and could not complete your request. If the problem persists, please report your problem and mention this error message and the query that caused it. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups Versions group. To post to this group, send email to versions@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/versions?hl=en -~--~~~~--~~--~--~---
