Hello Joanne and others, Below is the reply I received from Apple regarding the expiration of iTunes gift cards. My assumption was confirmed, promotional gift cards (those you sometimes can buy at a discount) have an expiry date after which they cannot be redeemed any longer. However, once redeemed which means once the balance of the card has been applied to your iTunes account, that balance stays there until it is used up even if you don't do anything with it for 10 years. In short, if you are given a promotional gift card or buy one, don't let it sit around where it might get lost or expire. Just redeem it and put the amount on you raccount, it's like money in the bank and it's there for you to use it whenever you want.
Regards, Sieghard -----Original Message----- From: iTunes Store [mailto:itunesstoresupp...@apple.com] Sent: Monday, September 02, 2013 9:40 AM To: siegh...@live.ca Subject: Re: A question about expiration of gift cards; Follow-up: 287304164 Hi Sieghard, Thank you for contacting iTunes Store Customer Support. My name is Erick and it's my pleasure to assist you with regard to your concern for today. I understand that you would like to know if redeemed gift cards on your account will expired or only the card that has not been redeemed. I do recognize the urgency and importance of getting this resolved and I will be happy to look into this for you right away. Sieghard, in an effort to assist you I have reached out to an iTunes Store Senior Advisor who has informed me that once the gift cards have been redeemed on your account, they will stay there until they have been completely used. They will not expire even you didn't use them for years. However, on the other part, gift cards that haven't been redeemed yet on any account are the ones who will expired. I hope this information has been helpful. If you have any questions or concerns about anything I have covered in here, please reply directly to this message. I'd love to find out how this works out for you and I look forward to hearing back from you. Thank you for being an Apple customer, and have a nice day! Sincerely, Erick iTunesStore/MacAppStoreCustomerSupport Please Note: I work Thursday-Monday, 8:00 AM - 5:00 PM EST -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
