IF you are saying that None of the apps work, then they need to call Apple
Accessibility 877-204-3930
If you want more input from the list, perhaps you could give more specifics,
like which apps, what isn't working, are these on Wi-fi or Cellular, have they
checked their router...?
Richard
I don't know, but it sounds almost like the phone is in the mode where you
can move or delete apps. Does it say, moving X app when you touch them?
If so, tap the home button once and it should work.
If not, then I'd talk with Apple.
Very strange.
Richard
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