Hi Kathy, Can you describe in more detail where exactly you have problems? I just went to the "More" tab on the bottom right of the Audible app, then I tapped on Settings and on Sign Out. I was then signed out and just to be sure I would get a fresh start, I exited the app and removed it from the app switcher. I then opened the app again and was on a screen that said at the top "Welcome to Audible". Underneath it said "Great stories can take you anywhere, now you can take them everywhere". Underneath that (when I swiped right) there were two buttons:
I'm new to Audible, let's get started I'm already using Audible, sign in I of course selected the button to sign in and I was then given the following two choices (the first one was already selected): Sign in with email, used by almost everyone Sign in with a user name, used by a few long time customers. Underneath these options is a continue button, so I left it on the preselected item (sign in with email) and tapped continue. This, by the way, will expect you to sign in with your Amazon email and password. On the next screen I now had an edit field for my email address and one for my password. It actually tells you to "Sign in using your Amazon account". I entered my email address and I was then easily able to swipe right to the password field, double tap on it to put focus in it and then enter my password. There also is a "Previous", "Forward" and "Done" button just above the left of the keyboard (above where the Q, W, E, R, T and Y is). If you double tap on Forward it goes from the email field into the password field. I entered my password and then simply double tapped the "Go" button at the bottom right of the keyboard. You can also tap the '"Done" button after you enter your password and then select the "Continue" button or just tap on Continue. Lastly, after the Continue button is also a "Forgot my password" button which allows you to reset your Amazon password. I had no issues getting focus into the password field either by double tapping on it or by using the "Forward" button from the email field. This is, by the way, with the latest Audible update, but I don't remember ever having issues with this when I set up Audible on a new phone. Best regards, Sieghard -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Kathy Blackburn Sent: Wednesday, March 16, 2016 4:12 PM To: viphone@googlegroups.com Subject: Still can't log into Audible iPhone app An update to the Audible app came out today. I installed it, but I still find that the password field does not open, no matter what gesture I try. I have called Audible technical support. The first person I spoke with thought I just had forgotten my password, which is not the case. I seriously do not want to change my password, because Amazon provides no accessible captcha alternative. I told her that I need to speak with an accessibility specialist. I'm betting they don't have one. I have now sent an email. It's a good thing I have other devices I can use for playing Audible books. I'd just prefer the app to work. I did call Apple Accessibility about the problem last week - I'd had the same situation with the Jango Radio App. Apple Accessibility is certain the problem is not with IOS. Since there are plenty of other apps whose password fields act properly, I tend to think Apple is right. Kathy Blackburn kblac...@austin.rr.com -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
