Re: Urgent help required

2017-02-01 Thread Richard Turner
Try rebooting the phone while it is connected to the computer. You should get a message asking if you want to trust this computer, double tap on yes. It sounds like your computer isn't recognizing the phone. Or, perhaps you have a bad cable. I'm sure others will have more suggestions. Richard

Re: Urgent help required

2017-02-01 Thread Hope Paulos
What is the exact error you are receiving? Hope Paulos > On Feb 1, 2017, at 10:59 AM, Ketan Kothari wrote: > > Hi friends, > > I have just purchased Iphone 7 but as I connect to the PC with Windows 10 and > latest Itunes, it does not start. It tells me repeatedly to