Hello, I am a new comcast customer, i was talking a little aoubt the TV
guide thing which is not the app, but I also have the remote app. The
search feature on it would let me voice search last night but not today,
and I reinstalled, made sure mike was turned on and it kept saying there
was a problem with your voice search. Does anyone have experience with
hthis, can't I search with my stupid iOS device keyboard it doesn't seem
so and even if you can, the IPhone doesn't tell you what is showing up
on your TV screen. The TV talking guide sometimes works to tell me this,
but as everyone nows, that's still in beta so I am just trying to make
these apps work. Everyone at comcast says their stuff is so accessible
and have an accessibility line, but everyone I talk to is just reading
the same manual I can, and none of them are blind so I am feeling lost.
If someone can help, i'd be very very appreciative.
I am going to do a podcast review of their services so I want to make
sure I give an accurate representation as to how well something works.
I want to make sure the issues I am having are not mine alone or find
out how to fix them so I can write a review that accurately reflects its
usability as I've seen numerous people write inaccurate ones mostly
saying things are not accessible when they are. In this case, i am
being told by the company it's accessible, but I am having trouble. The
comcast TV app seems to work fine, but the remote one is somebody's idea
of a joke so far.
Eden
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