Question about scrolling through channels on Spectrum App using TVOS

[jsabine]

Hello all. Does anyone have any tips on how to scroll through the channel
guide on the Spectrum TV App on  a 4th Generation Apple TV 4k remote running
the latest version of TVOS? The normal IOS gestures for scrolling through
the list of channels don't seem to work, and neither Apple Tech Support nor
Charter Spectrum Disability Customer Support is in a position to solve my
issue. 

 

Thanks in advance.

 

Chris

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Tips for locating NFC port on register while using Apple pay

[jsabine]

Hello all.

 

 

I just attempted to use Apple Pay at a local Red Lobster restaurant using an
NFC (apparently) at my table. I activated Wallet and held my iPhone 8 near
the reader, but the reader didn't recognize my iPhone. The server was really
no help as she wasn't able to give me enough information about what was on
the screen to guide me. Any information about where on the POS device the
NFC ports might be located on these devices at restaurants would be greatly
appreciated.

 

Chris

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Asking a question on Facebook with the IOS mobile app

[jsabine]

Re-sending as I'm not sure this message went through.

 

Hello. I'd like to know if it is possible to ask a question on the Facebook
Mobile App with Voiceover running the latest version of Facebook and IOS
14-either in a status or in a group post.

 

Thanks for any information in advance.

 

Chris

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Asking a question on Facebook with the IOS mobile app

[jsabine]

Hello. I'd like to know if it is possible to ask a question on the Facebook
Mobile App with Voiceover running the latest version of Facebook and IOS
14-either in a status or in a group post.

 

Thanks for any information in advance.

 

Chris

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Looking for a good tutorial on editing / posting a YouTube video

[jsabine]

Hello all.

 

I realize this question might have been asked previously, but I am looking
for a good tutorial on editing and posting a video on YouTube for Voiceover
users. I already have my channel created, but I'm looking for a tutorial on
how to edit a video, post it efficiently on YouTube and ensure that it gets
the maximum number of hits.

 

Any information would be greatly appreciated.

 

Very Best,

 

Chris

 



 

Christopher Sabine

National Accounts Manager

Seven - Utility Management Consultants, LLC

Phone: (614) 559-3856

Cell: (513) 403-9601

Fax (619) 330-2505

Email: csab...@sevenutility.com  

A+ Rating from the Better Business Bureau 

 

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RE: Nearby Explorer crashes in IOS 13.1

[jsabine]

Julian. I agree with you on developers not testing their apps before major 
updates to IOS come out. understand about apps like Nearby Explorer is that 
they are developed by Blindness organizations with funding from grants and 
other resources that are very limited, so not everyone can test their apps 
beforehand. I’ve also never had any success with reporting any kind of issue 
through Apple. The main purpose of my post was to find any information on who 
to contact at APH. Apparently, the issue has been reported to APH, and we can 
only hope it gets resolved at some point.

 

Just my thoughts.

 

Chris

From: viphone@googlegroups.com  On Behalf Of 
Juliantheir apps for compatibility before major updates roll out. However, one 
thing people have to

. 
Sent: Wednesday, September 25, 2019 12:42 PM
To: viphone@googlegroups.com
Subject: Re: Nearby Explorer crashes in IOS 13.1

 

Hello all,

 

A couple of responses here. If we were not supposed to report such issues to 
Apple via Feedback, why do they provide categories to do so? I agree that 
reporting to the developer is just as important which I did do on the list but, 
I don't see the harm in also reporting it to Apple.

 

I agree with the sentiment that developers have had access to this beta for 
quite some time now and I am both surprised and annoyed to see this happen. 
It's not just developers of blindness apps either, last pass which is a widely 
used main stream app also suffers from the same problem. Shame on these 
developers. That is after all the point of issuing these developer betas early 
in the first place.

 

Sent from my iPhone





On Sep 25, 2019, at 9:26 AM, Davy Cuppens mailto:davycupp...@gmail.com> > wrote:

 

haha thats the most ridiculous explanation ever heard let’s pretend I am a 
developer but I have no testing devices, poor developer then.

Davy 

 

From: Richard Turner   

Sent: Wednesday, September 25, 2019 4:53 PM

To: viphone@googlegroups.com   

Subject: RE: Nearby Explorer crashes in IOS 13.1

 

Same happened with MBraille.  The developer said he didn’t have a device he 
could put the beta on.  So, his devices must be only production devices … now 
that the release versions are out there I hope all these developers will get to 
work.

 

 

 

Richard

 

 Live long and prosper

 

 

Check out my web site at: www.turner42.com  

 

From: viphone@googlegroups.com   
mailto:viphone@googlegroups.com> > On Behalf Of 
Sieghard Weitzel
Sent: Wednesday, September 25, 2019 7:21 AM
To: viphone@googlegroups.com  
Subject: RE: Nearby Explorer crashes in IOS 13.1

 

I am surprised they didn’t test this, after all, Apple gives developers access 
to upcoming versions many weeks in advance just so they can start to test their 
apps with said version and to implement any changes or fixes.

The same applies to Flicktype, apparently the developer said he was waiting for 
iOS 13 to come out so he had a Stabil platform for testing, but to me that is a 
pretty pure excuse, any developer had access to iOS 13 for over 3 months now.

 

From: viphone@googlegroups.com   
mailto:viphone@googlegroups.com> > On Behalf Of Dave
Sent: Tuesday, September 24, 2019 1:30 PM
To: viphone@googlegroups.com  
Subject: Re: Nearby Explorer crashes in IOS 13.1

 

That’s why, it can be prudent, to wait a while before updating. Especially, if 
you are dependent on an app.

 

Dave.

 

 

From: Julian   

Sent: Tuesday, September 24, 2019 8:28 PM

To: viphone@googlegroups.com   

Subject: Re: Nearby Explorer crashes in IOS 13.1

 

Hi Chris,

 

As it happens, shortly after I sent a reply to your message, I saw the 
following on the Nearby Explorer list. They are aware of the problem and are 
working on a fix. See below for the actual message that was sent out on the 
Nearby Explorer list:

 

Today Apple released its newest operating system, iOS 13.1. In testing, APH 
discovered these new updates will cause issues with the paid version of Nearby 
Explorer. We are working on a fix, but at this time one is not imminent.

If you wish to continue using the paid version of Nearby Explorer, we recommend 
you wait to upgrade to iOS 13.1 at this time. If you do choose to download the 
upgrade, you may still use the free version of Nearby Explorer, Nearby Explorer 
Online, which is not affected by the updates.

We will keep you updated as we continue to work for a solution, and apologize 
for any inconvenience this will create.

 

 

Sent from my iPhone

 

On Sep 24, 2019, at 12:24 PM, jsab...@cinci.rr.com 
  wrote:

 

Hi Julian. Reporting something like this to Apple Feedback is not effective. 
I’m actually looking for a developer contact at 

RE: Nearby Explorer crashes in IOS 13.1

[jsabine]

Hi Julian. Reporting something like this to Apple Feedback is not effective. 
I’m actually looking for a developer contact at APH who produces the app. I’ve 
found that generally just reporting an issue as Feedback in the App Store is 
never effective.

 

Thanks Much,

 

Chris

 

From: viphone@googlegroups.com  On Behalf Of Julian
Sent: Tuesday, September 24, 2019 3:17 PM
To: viphone@googlegroups.com
Subject: Re: Nearby Explorer crashes in IOS 13.1

 

Hi,

 

I've been having the same problems with Nearby Explorer as well as several 
other apps ever since the iOS 13.1 beta cycle started. I have been reporting it 
to Apple over and over again via the Feedback app with every update iOS 13.1 up 
through today and still not fixed.

 

Sent from my iPhone





On Sep 24, 2019, at 11:37 AM, jsab...@cinci.rr.com 
  wrote:



Hello all. I just upgraded my iPhone to IOS 13.1 and can no longer use Nearby 
Explorer. The app just crashes. I uninstalled and re-installed the app twice 
and redownloaded the onboard maps. Is there a person at APH that handles 
support for this app who I can contact? Still using my old iPhone 6S.

 

Thanks Much,

 

Chris

 



 

Christopher Sabine

National Accounts Manager

Seven – Utility Management Consultants, LLC

Phone: (614) 559-3856

Cell: (513) 403-9601

Fax (619) 330-2505

Email: csab...@sevenutility.com  

A+ Rating from the Better Business Bureau 

 

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Nearby Explorer crashes in IOS 13.1

[jsabine]

Hello all. I just upgraded my iPhone to IOS 13.1 and can no longer use
Nearby Explorer. The app just crashes. I uninstalled and re-installed the
app twice and redownloaded the onboard maps. Is there a person at APH that
handles support for this app who I can contact? Still using my old iPhone
6S.

 

Thanks Much,

 

Chris

 



 

Christopher Sabine

National Accounts Manager

Seven - Utility Management Consultants, LLC

Phone: (614) 559-3856

Cell: (513) 403-9601

Fax (619) 330-2505

Email: csab...@sevenutility.com  

A+ Rating from the Better Business Bureau 

 

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