Hi Anna, thank you so much for your reply. I had come out of iTunes when I
read your reply. I will do what you suggested.
Regards
Judy
> On 1 Oct 2018, at 16:27, Anna Dresner wrote:
>
> Hi judy,
>
> Since you already have an icloud backup, I'd choose the Back Up and Update
>
Hi judy,
Since you already have an icloud backup, I'd choose the Back Up and Update
option.
Best,
Anna
> On Oct 1, 2018, at 9:48 AM, Judy Pryor wrote:
>
> hi Anna, I am in iTunes now, Devices is dimmed. it is wanting to update my
> phone now. Either update only or update and back up.
hi Anna, I am in iTunes now, Devices is dimmed. it is wanting to update my
phone now. Either update only or update and back up. What should I do. Judy
> On 1 Oct 2018, at 15:18, Anna Dresner wrote:
>
> Hi Judy,
>
> Go to the File menu and choose Devices. Back Up should be one of the
Hi Judy,
Go to the File menu and choose Devices. Back Up should be one of the options.
Be sure you're doing an encrypted backup. If not, select your iPHone and choose
Summary; then choose the option for an encrypted backup.
Best,
Anna
> On Oct 1, 2018, at 6:32 AM, Judy Pryor wrote:
>
> I
I thought I would back up my phone with iTunes and iCloud before i update the
phone. Having connected my phone to iTunes on my Macbook I could not see where
to update the phone. I could sink the phone which I did, and it asked me if I
wanted to update. I would rather back it up first.
I am
