Getting no sound on my phone except with earphones

2015-02-28 Thread denise colley
Well, the subject line says it all. My phone works fine when I have earbuds plugged in, but when they're not connected I can't get any sound. I have powered my phone off and back on and have done a reset several times. Any other ideas? Denise who urgently needs help -- The following

Re: Getting no sound on my phone except with earphones

2015-02-28 Thread Wren Langley
Hi Denise, lots of times when you put your earbuds in the volume goes down on the phone. Hold your volume up in and as you do so with volume up button held swipe your finger on the phone as if you were looking to the right or left then you can hear voice over get louder as your volume button is

Re: Getting no sound on my phone except with earphones

2015-02-28 Thread Christopher Chaltain
The volume for the headphone jack and the speakers are separate. When the earbuds are not plugged in, do a two finger swipe up to get VoiceOver to read the screen and then start holding down your volume up button. Hopefully this will fix the problem. On 02/28/2015 11:52 AM, denise colley