You might recall sometime back when I asked about changing the
AT&T Mobile Share plan, either with the My AT&T app, or online.
And, finally, with the help of google, I found one actually
needed to call AT&T to make such changes. However, now, it
appears one is able to change their Mobile Share plan on their
own, even with the app. Here is the link giving this
information, followed by the important text from that site:
www.att.com/esupport/article.jsp?sid=KB61945&cv=820&title=#fbid=1
GPdlFuRaZM
Settings: Wireless
Change
Change your rate plan
Found a rate plan that suits you better? You can change your
FamilyTalk or Individual rate planė¯n our full site
(att.com/myatt) from a tablet or PC, or compare and change your
existing Mobile Share plan to an AT&T Mobile Share Value plan
using our mobile site (m.att.com/myatt).
You can change your plan anytime, without extending your
contract.
Some changes require assistance. Call us at 800.331.0500 or 611
from your AT&T wireless device, or visit an AT&T store to do any
of the following:
. Add or switch to a Mobile Share Data only plan.
. Remove a line from your account.
Call AT&T
Find a store
Open all
Compare and change your Mobile Share rate plan
Important Note Once you change from an existing Mobile Share plan
to Mobile Share Value, you won't be able to revert to your old
plan online.
You can compare and change your Mobile Share rate plan to a
Mobile Share Value plan using the latest version of the myAT&T
app or from our mobile site (m.att.com/myatt). Visit your device
app store to download or update the app.
Important Note Compatible device and online account registration
required for myAT&T app activation. Data and messaging rates may
apply for app download and usage.
1. To compare and change your Mobile Share rate plan, log in to
your account using the myAT&T app or mobile site
(m.att.com/myatt). Don't have a myAT&T login? Visit our full
site (att.com/myatt) from a tablet or PC and select Register
today!
2. If you have an AT&T Access ID with multiple linked accounts,
select your Wireless account.
3. Select the menu button, and then select My plan & services.
4. If there's more than one device on your account, select any
device within the Mobile Share group that you'd like to change.
5. Select My rate plan, and then select the Change rate plan
link.
6. Select the new rate plan you'd like to compare. Mobile
Share Value plans are noted with an asterisk. We display the
best plan option for the selected data amount based on your
current devices and contract status. To continue changing your
plan, select Proceed with selected rate plan.
7. Review your changes, and then select Proceed with selected
rate plan.
8. Select an Effective Date, and then select Proceed with
selected date.
9. Review your changes. Read the Terms & Conditions and check
the box to accept, and then select Submit.
Manage your messaging, data, international, and other AT&T
services
You can manage your messaging, data, international, and other
AT&T services using the latest version of the myAT&T app or from
our mobile site (m.att.com/myatt). Visit your device app store
to download or update the app.
Important Note Compatible device and online account registration
required for myAT&T app activation. Data and messaging rates may
apply for app download and usage.
FamilyTalk customers can add services to an individual device or
add shared services, which will be applied to all wireless
devices in the FamilyTalk Group.
1. To add, change, or remove AT&T services, log in to your
account using the myAT&T app or mobile site (m.att.com/myatt).
Don't have a myAT&T login? Visit our full site (att.com/myatt)
from a tablet or PC and select Register today!
2. If you have an AT&T Access ID with multiple linked accounts,
select your Wireless account.
3. Select the menu button, and then select My plan & services.
4. If there's more than one device on your account, select the
device you want to manage.
5. Do any of the following:
. To view your current rate plan, select My rate plan.
. To add or change a service, select the service type, and then
select the service you want. Read the Terms & Conditions, and
then select Add. Follow the prompts to confirm your changes.
. To remove a service, select My rate plan, select the service
you want to remove, and then select Remove. Follow the prompts
to confirm your changes.
Having trouble adding or changing your rate plan or AT&T
services?
You may not be able to change your rate plan or services from
myAT&T mobile, or have the option to backdate, postdate, or make
your change effective on today's date for several reasons.
For help, call us at 800.331.0500 or 611 from your AT&T wireless
device, or visit an AT&T store.
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