Thanks Joseph! I had uninstalled and reinstalled it before but hadn't thought
to shut down the phone before reinstalling. I had even restarted the phone but
it was after I had reinstalled it, not before. Duh! Problem solved, and I'm a
happy camper! :)
Ann
Sent from my iPhone
> On Dec 15, 2016, at 5:41 PM, Joseph Hudson wrote:
>
> Hello, I'm also a user of Yahoo. Have you tried deleting the account closing
> out settings and turn the phone off and then back on again? This normally
> works as well. And then whenever you turn it back on, re-add the account.
> Joseph Hudson
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>> On Dec 15, 2016, at 3:46 PM, SoonerAnnie wrote:
>>
>> Hi everyone,
>>
>> Tuesday evening was the last time I was able to download mail on my iPhone
>> using the native app, but for only one account...my primary email...which is
>> a Yahoo account. Repeatedly...and without fail...I get the message "Cannot
>> get mail. The connection to the server has failed." My husband has a Yahoo
>> mail account and is having no trouble with it whatsoever. Neither do I have
>> trouble with his account when checking it on my iPhone. When attempting to
>> check my account on his iPhone, I get the same message...connection to the
>> server has failed. I even deleted it from my phone and added it back to no
>> avail. That was before I added it to my husband's phone. Smile. When I
>> downloaded the Yahoo mail app and signed in, I was able to access my mail
>> with no problem. I have been using the native mail app with my Yahoo mail
>> account for several years, and this is the first time I have encountered
>> this obstacle. As I previously stated, I don't have any trouble whatsoever
>> in accessing any other accounts on my phone, including my Husband's Yahoo
>> mail. If anyone has any ideas/suggestions, I would appreciate it very much!
>>
>> Ann
>>
>> Sent from my iPhone
>>
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