RE: Indirect connection works better

2009-05-19 Thread Philip Herlihy
Correction (sorry):

Netsh firewall set  icmpsetting, REM doesn't change anything, just shows
options

... Should be:

Netsh firewall set  icmpsetting  REM doesn't change anything, just shows
options

(ampersand, not comma)


Philip Herlihy   



-Original Message-
From: vnc-list-boun...@realvnc.com [mailto:vnc-list-boun...@realvnc.com] On
Behalf Of Philip Herlihy
Sent: 18 May 2009 20:24
To: vnc-list@realvnc.com
Subject: RE: Indirect connection works better

Something else I found:  Try this in a command prompt (XP SP1+):

Netsh firewall show icmpsetting
Netsh firewall set  icmpsetting, REM doesn't change anything, just shows
options.

See:  http://support.microsoft.com/kb/875357


Philip Herlihy   


-Original Message-
From: Philip Herlihy [mailto:phi...@herlihy.eu.com] 
Sent: 18 May 2009 20:11
To: 'vnc-list@realvnc.com'
Subject: RE: Indirect connection works better

Thanks to John, and James, for very interesting pointers.

I'll experiment on the affected systems and see what I can demonstrate, but
I'd like some feedback on these ideas first, if anyone has any!

As I understand it, MTU (Maximum Transmission Unit) describes the size of
the largest packet to (be expected to) get through the network without being
fragmented.  Different types of network (e.g. dial-up) work best with
different sizes of MTU.  The default (if there is one) is 1500, with other
sizes down to 1400 being suggested for different situations.  Netgear
suggest trying 1400 to solve most problems:
http://kb.netgear.com/app/answers/detail/a_id/1153

This article describes an empirical way of checking what MTU works best in a
given situation:
http://www.dslreports.com/faq/5793

Now, in the situation I'm most concerned about, I have my machine, my router
(on which I can change the MTU at will), the office router (ditto), two
wireless access points (neither have an MTU setting) and the destination
machine(s).  Changing the MTU on the end machines will involve a registry
hack after identifying the interface:
http://help.expedient.com/broadband/mtu.shtml
Am I right in thinking that if I lower the MTU on any one of them, it'll be
effective across the entire connection?  Which one should I change first?

I've also remembered a situation I encountered some years ago when a
firewall was found to be blocking ICMP packets.  For anyone following this,
ICMP is a collection (as I understand it) of control protocols which can
be necessary for a TCP connection to tune itself.  See:
http://technet.microsoft.com/en-us/library/cc758065(WS.10).aspx 
I found (can't remember the details) that allowing ICMP unblocked this
particular jam.  See: http://www.dslreports.com/faq/2520

Is this likely to be relevant here?  I could do with someone who actually
knows more than I can find on Google to share some experience!


Philip Herlihy   



-Original Message-
From: vnc-list-boun...@realvnc.com [mailto:vnc-list-boun...@realvnc.com] On
Behalf Of John Serink
Sent: 15 May 2009 01:37
To: vnc-list@realvnc.com
Subject: Re: Indirect connection works better

You have an MTU issue.
If you have access to the router/gateway you need to put a tcp mssadjust
 command in the outgoing interface, usually eth0 or something like that
where  is the max mtu of you internet connection.

A more painful alternative is to change the mtu on the individual machine
giving you problems.

Cheers,
John

- Original Message -
From: vnc-list-boun...@realvnc.com vnc-list-boun...@realvnc.com
To: vnc-list@realvnc.com vnc-list@realvnc.com
Sent: Fri May 15 02:34:03 2009
Subject: Indirect connection works better

Recent came across a situation again which has puzzled me in the past.  I'm
trying to connect to a machine running VNC Free edition in an office.  I can
make the connection (having set up port forwarding on the router) but it
hangs, with only the top third of the screen visible after several minutes.
Further attempts produced the same result.
 
That office has a workstation used as a simple workstation.  Unlike the
target machine, which is wirelessly connected, this one is connected to
the router by cable.  I can connect reliably to the fileserver PC.  I found
that within my remote session I could start a new session from the
fileserver PC to the target PC, and this worked well.
 
Now that's using the same links, but in two jumps instead of one.  What's
going on?
 
Phil, London
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RE: Indirect connection works better

2009-05-18 Thread Philip Herlihy
Thanks to John, and James, for very interesting pointers.

I'll experiment on the affected systems and see what I can demonstrate, but
I'd like some feedback on these ideas first, if anyone has any!

As I understand it, MTU (Maximum Transmission Unit) describes the size of
the largest packet to (be expected to) get through the network without being
fragmented.  Different types of network (e.g. dial-up) work best with
different sizes of MTU.  The default (if there is one) is 1500, with other
sizes down to 1400 being suggested for different situations.  Netgear
suggest trying 1400 to solve most problems:
http://kb.netgear.com/app/answers/detail/a_id/1153

This article describes an empirical way of checking what MTU works best in a
given situation:
http://www.dslreports.com/faq/5793

Now, in the situation I'm most concerned about, I have my machine, my router
(on which I can change the MTU at will), the office router (ditto), two
wireless access points (neither have an MTU setting) and the destination
machine(s).  Changing the MTU on the end machines will involve a registry
hack after identifying the interface:
http://help.expedient.com/broadband/mtu.shtml
Am I right in thinking that if I lower the MTU on any one of them, it'll be
effective across the entire connection?  Which one should I change first?

I've also remembered a situation I encountered some years ago when a
firewall was found to be blocking ICMP packets.  For anyone following this,
ICMP is a collection (as I understand it) of control protocols which can
be necessary for a TCP connection to tune itself.  See:
http://technet.microsoft.com/en-us/library/cc758065(WS.10).aspx 
I found (can't remember the details) that allowing ICMP unblocked this
particular jam.  See: http://www.dslreports.com/faq/2520

Is this likely to be relevant here?  I could do with someone who actually
knows more than I can find on Google to share some experience!


Philip Herlihy   



-Original Message-
From: vnc-list-boun...@realvnc.com [mailto:vnc-list-boun...@realvnc.com] On
Behalf Of John Serink
Sent: 15 May 2009 01:37
To: vnc-list@realvnc.com
Subject: Re: Indirect connection works better

You have an MTU issue.
If you have access to the router/gateway you need to put a tcp mssadjust
 command in the outgoing interface, usually eth0 or something like that
where  is the max mtu of you internet connection.

A more painful alternative is to change the mtu on the individual machine
giving you problems.

Cheers,
John

- Original Message -
From: vnc-list-boun...@realvnc.com vnc-list-boun...@realvnc.com
To: vnc-list@realvnc.com vnc-list@realvnc.com
Sent: Fri May 15 02:34:03 2009
Subject: Indirect connection works better

Recent came across a situation again which has puzzled me in the past.  I'm
trying to connect to a machine running VNC Free edition in an office.  I can
make the connection (having set up port forwarding on the router) but it
hangs, with only the top third of the screen visible after several minutes.
Further attempts produced the same result.
 
That office has a workstation used as a simple workstation.  Unlike the
target machine, which is wirelessly connected, this one is connected to
the router by cable.  I can connect reliably to the fileserver PC.  I found
that within my remote session I could start a new session from the
fileserver PC to the target PC, and this worked well.
 
Now that's using the same links, but in two jumps instead of one.  What's
going on?
 
Phil, London
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RE: Indirect connection works better

2009-05-18 Thread Philip Herlihy
Something else I found:  Try this in a command prompt (XP SP1+):

Netsh firewall show icmpsetting
Netsh firewall set  icmpsetting, REM doesn't change anything, just shows
options.

See:  http://support.microsoft.com/kb/875357


Philip Herlihy   


-Original Message-
From: Philip Herlihy [mailto:phi...@herlihy.eu.com] 
Sent: 18 May 2009 20:11
To: 'vnc-list@realvnc.com'
Subject: RE: Indirect connection works better

Thanks to John, and James, for very interesting pointers.

I'll experiment on the affected systems and see what I can demonstrate, but
I'd like some feedback on these ideas first, if anyone has any!

As I understand it, MTU (Maximum Transmission Unit) describes the size of
the largest packet to (be expected to) get through the network without being
fragmented.  Different types of network (e.g. dial-up) work best with
different sizes of MTU.  The default (if there is one) is 1500, with other
sizes down to 1400 being suggested for different situations.  Netgear
suggest trying 1400 to solve most problems:
http://kb.netgear.com/app/answers/detail/a_id/1153

This article describes an empirical way of checking what MTU works best in a
given situation:
http://www.dslreports.com/faq/5793

Now, in the situation I'm most concerned about, I have my machine, my router
(on which I can change the MTU at will), the office router (ditto), two
wireless access points (neither have an MTU setting) and the destination
machine(s).  Changing the MTU on the end machines will involve a registry
hack after identifying the interface:
http://help.expedient.com/broadband/mtu.shtml
Am I right in thinking that if I lower the MTU on any one of them, it'll be
effective across the entire connection?  Which one should I change first?

I've also remembered a situation I encountered some years ago when a
firewall was found to be blocking ICMP packets.  For anyone following this,
ICMP is a collection (as I understand it) of control protocols which can
be necessary for a TCP connection to tune itself.  See:
http://technet.microsoft.com/en-us/library/cc758065(WS.10).aspx 
I found (can't remember the details) that allowing ICMP unblocked this
particular jam.  See: http://www.dslreports.com/faq/2520

Is this likely to be relevant here?  I could do with someone who actually
knows more than I can find on Google to share some experience!


Philip Herlihy   



-Original Message-
From: vnc-list-boun...@realvnc.com [mailto:vnc-list-boun...@realvnc.com] On
Behalf Of John Serink
Sent: 15 May 2009 01:37
To: vnc-list@realvnc.com
Subject: Re: Indirect connection works better

You have an MTU issue.
If you have access to the router/gateway you need to put a tcp mssadjust
 command in the outgoing interface, usually eth0 or something like that
where  is the max mtu of you internet connection.

A more painful alternative is to change the mtu on the individual machine
giving you problems.

Cheers,
John

- Original Message -
From: vnc-list-boun...@realvnc.com vnc-list-boun...@realvnc.com
To: vnc-list@realvnc.com vnc-list@realvnc.com
Sent: Fri May 15 02:34:03 2009
Subject: Indirect connection works better

Recent came across a situation again which has puzzled me in the past.  I'm
trying to connect to a machine running VNC Free edition in an office.  I can
make the connection (having set up port forwarding on the router) but it
hangs, with only the top third of the screen visible after several minutes.
Further attempts produced the same result.
 
That office has a workstation used as a simple workstation.  Unlike the
target machine, which is wirelessly connected, this one is connected to
the router by cable.  I can connect reliably to the fileserver PC.  I found
that within my remote session I could start a new session from the
fileserver PC to the target PC, and this worked well.
 
Now that's using the same links, but in two jumps instead of one.  What's
going on?
 
Phil, London
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Re: Indirect connection works better

2009-05-15 Thread Dale Eshelman
I understand what you are talking about; but, do not follow how one  
would go about fixing the issue.

Dale

On May 14, 2009, at 7:36 PM, John Serink wrote:

 You have an MTU issue.
 If you have access to the router/gateway you need to put a tcp  
 mssadjust  command in the outgoing interface, usually eth0 or  
 something like that where  is the max mtu of you internet  
 connection.

 A more painful alternative is to change the mtu on the individual  
 machine giving you problems.

 Cheers,
 John

 - Original Message -
 From: vnc-list-boun...@realvnc.com vnc-list-boun...@realvnc.com
 To: vnc-list@realvnc.com vnc-list@realvnc.com
 Sent: Fri May 15 02:34:03 2009
 Subject: Indirect connection works better

 Recent came across a situation again which has puzzled me in the  
 past.  I'm
 trying to connect to a machine running VNC Free edition in an  
 office.  I can
 make the connection (having set up port forwarding on the router)  
 but it
 hangs, with only the top third of the screen visible after several  
 minutes.
 Further attempts produced the same result.

 That office has a workstation used as a simple workstation.  Unlike  
 the
 target machine, which is wirelessly connected, this one is  
 connected to
 the router by cable.  I can connect reliably to the fileserver PC.   
 I found
 that within my remote session I could start a new session from the
 fileserver PC to the target PC, and this worked well.

 Now that's using the same links, but in two jumps instead of one.   
 What's
 going on?

 Phil, London
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 VNC-List@realvnc.com
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Dale Eshelman
eshelm...@gmail.com

ShopToEarn (Dist ID 105985)
  http://www.ShopToEarn.net/DaleEshelman


MonaVie (Distr ID 1316953)
http://www.monavie.com/Web/US/en/product_overview.dhtml

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RE: Indirect connection works better

2009-05-14 Thread James Weatherall
Hi Philip,

Some Wi-Fi routers have trouble handling large numbers of small network 
packets, such as are produced when moving the mouse around in the VNC session, 
and that in turn can upset the Windows TCP stack and lead to the sort of 
behaviour you're seeing.

You can enable the Pointer event rate-limiting feature in the VNC Viewer to 
work around this problem.

Cheers,

--
Wez @ RealVNC Ltd


 -Original Message-
 From: vnc-list-boun...@realvnc.com [mailto:vnc-list-
 boun...@realvnc.com] On Behalf Of Philip Herlihy
 Sent: 14 May 2009 15:34
 To: vnc-list@realvnc.com
 Subject: Indirect connection works better
 
 Recent came across a situation again which has puzzled me in the past.
 I'm
 trying to connect to a machine running VNC Free edition in an office.
 I can
 make the connection (having set up port forwarding on the router) but
 it
 hangs, with only the top third of the screen visible after several
 minutes.
 Further attempts produced the same result.
 
 That office has a workstation used as a simple workstation.  Unlike the
 target machine, which is wirelessly connected, this one is connected
 to
 the router by cable.  I can connect reliably to the fileserver PC.  I
 found
 that within my remote session I could start a new session from the
 fileserver PC to the target PC, and this worked well.
 
 Now that's using the same links, but in two jumps instead of one.
 What's
 going on?
 
 Phil, London
 ___
 VNC-List mailing list
 VNC-List@realvnc.com
 To remove yourself from the list visit:
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RE: Indirect connection works better

2009-05-14 Thread Philip Herlihy
Thanks, Wez - however, in response to guidance you gave me once before I
already have that setting enabled.

What puzzles me is that either route is using the same links, so it's hard
to understand what the difference might be.


Philip Herlihy   



-Original Message-
From: vnc-list-boun...@realvnc.com [mailto:vnc-list-boun...@realvnc.com] On
Behalf Of James Weatherall
Sent: 14 May 2009 16:21
To: 'Philip Herlihy'; vnc-list@realvnc.com
Subject: RE: Indirect connection works better

Hi Philip,

Some Wi-Fi routers have trouble handling large numbers of small network
packets, such as are produced when moving the mouse around in the VNC
session, and that in turn can upset the Windows TCP stack and lead to the
sort of behaviour you're seeing.

You can enable the Pointer event rate-limiting feature in the VNC Viewer
to work around this problem.

Cheers,

--
Wez @ RealVNC Ltd


 -Original Message-
 From: vnc-list-boun...@realvnc.com [mailto:vnc-list-
 boun...@realvnc.com] On Behalf Of Philip Herlihy
 Sent: 14 May 2009 15:34
 To: vnc-list@realvnc.com
 Subject: Indirect connection works better
 
 Recent came across a situation again which has puzzled me in the past.
 I'm
 trying to connect to a machine running VNC Free edition in an office.
 I can
 make the connection (having set up port forwarding on the router) but
 it
 hangs, with only the top third of the screen visible after several
 minutes.
 Further attempts produced the same result.
 
 That office has a workstation used as a simple workstation.  Unlike the
 target machine, which is wirelessly connected, this one is connected
 to
 the router by cable.  I can connect reliably to the fileserver PC.  I
 found
 that within my remote session I could start a new session from the
 fileserver PC to the target PC, and this worked well.
 
 Now that's using the same links, but in two jumps instead of one.
 What's
 going on?
 
 Phil, London
 ___
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 VNC-List@realvnc.com
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RE: Indirect connection works better

2009-05-14 Thread Philip Herlihy
Thanks, Wez,

In fact both routes use WiFi for the last leg, but your point about MTU is
an interesting one.  How do I assess the real and imaginary MTUs?

(Offline for 24 hours from now, but still interested!) 


Philip Herlihy   


-Original Message-
From: James Weatherall [mailto:j...@realvnc.com] 
Sent: 14 May 2009 17:24
To: 'Philip Herlihy'; vnc-list@realvnc.com
Subject: RE: Indirect connection works better

Hi Philip,

Sorry to hear that.  The difference you've highlighted is that the target
machine is on Wi-Fi, not cable, which can cause issues.  You might also
check, for instance, what the target computer thinks the MTU of the Wi-Fi
network is, and compare that to what it really is - if it's smaller than the
server thinks it is then the connection is likely to stall as soon as a
significant amount of data gets transferred.

Regards,

--
Wez @ RealVNC Ltd


 -Original Message-
 From: vnc-list-boun...@realvnc.com [mailto:vnc-list-
 boun...@realvnc.com] On Behalf Of Philip Herlihy
 Sent: 14 May 2009 17:09
 To: vnc-list@realvnc.com
 Subject: RE: Indirect connection works better
 
 Thanks, Wez - however, in response to guidance you gave me once before
 I
 already have that setting enabled.
 
 What puzzles me is that either route is using the same links, so it's
 hard
 to understand what the difference might be.
 
 
 Philip Herlihy
 
 
 
 -Original Message-
 From: vnc-list-boun...@realvnc.com [mailto:vnc-list-
 boun...@realvnc.com] On
 Behalf Of James Weatherall
 Sent: 14 May 2009 16:21
 To: 'Philip Herlihy'; vnc-list@realvnc.com
 Subject: RE: Indirect connection works better
 
 Hi Philip,
 
 Some Wi-Fi routers have trouble handling large numbers of small network
 packets, such as are produced when moving the mouse around in the VNC
 session, and that in turn can upset the Windows TCP stack and lead to
 the
 sort of behaviour you're seeing.
 
 You can enable the Pointer event rate-limiting feature in the VNC
 Viewer
 to work around this problem.
 
 Cheers,
 
 --
 Wez @ RealVNC Ltd
 
 
  -Original Message-
  From: vnc-list-boun...@realvnc.com [mailto:vnc-list-
  boun...@realvnc.com] On Behalf Of Philip Herlihy
  Sent: 14 May 2009 15:34
  To: vnc-list@realvnc.com
  Subject: Indirect connection works better
 
  Recent came across a situation again which has puzzled me in the
 past.
  I'm
  trying to connect to a machine running VNC Free edition in an office.
  I can
  make the connection (having set up port forwarding on the router) but
  it
  hangs, with only the top third of the screen visible after several
  minutes.
  Further attempts produced the same result.
 
  That office has a workstation used as a simple workstation.  Unlike
 the
  target machine, which is wirelessly connected, this one is
 connected
  to
  the router by cable.  I can connect reliably to the fileserver PC.  I
  found
  that within my remote session I could start a new session from the
  fileserver PC to the target PC, and this worked well.
 
  Now that's using the same links, but in two jumps instead of one.
  What's
  going on?
 
  Phil, London
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  To remove yourself from the list visit:
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 ___
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RE: Indirect connection works better

2009-05-14 Thread Philip Herlihy
Have tried lowering resolution, but to no avail.


Philip Herlihy   


-Original Message-
From: vnc-list-boun...@realvnc.com [mailto:vnc-list-boun...@realvnc.com] On
Behalf Of Dale Eshelman
Sent: 14 May 2009 17:25
To: 'Philip Herlihy'; vnc-list@realvnc.com; james.weather...@realvnc.com
Cc: dean.eshel...@gmail.com
Subject: RE: Indirect connection works better


I find this interesting. I have seen this issue and did not know how to fix
it. I do now.

The other issue I have seen is the screen saver stays on and the page does
not refresh after connect. I have found adjusting to a lower resolution
manually rather than the let the server decide option fixes this as well.

Dale

--- On Thu, 5/14/09, James Weatherall j...@realvnc.com wrote:

 From: James Weatherall j...@realvnc.com
 Subject: RE: Indirect connection works better
 To: 'Philip Herlihy' phi...@herlihy.eu.com, vnc-list@realvnc.com
 Date: Thursday, May 14, 2009, 10:20 AM
 Hi Philip,
 
 Some Wi-Fi routers have trouble handling large numbers of
 small network packets, such as are produced when moving the
 mouse around in the VNC session, and that in turn can upset
 the Windows TCP stack and lead to the sort of behaviour
 you're seeing.
 
 You can enable the Pointer event rate-limiting feature in
 the VNC Viewer to work around this problem.
 
 Cheers,
 
 --
 Wez @ RealVNC Ltd
 
 
  -Original Message-
  From: vnc-list-boun...@realvnc.com
 [mailto:vnc-list-
  boun...@realvnc.com]
 On Behalf Of Philip Herlihy
  Sent: 14 May 2009 15:34
  To: vnc-list@realvnc.com
  Subject: Indirect connection works better
  
  Recent came across a situation again which has puzzled
 me in the past.
  I'm
  trying to connect to a machine running VNC Free
 edition in an office.
  I can
  make the connection (having set up port forwarding on
 the router) but
  it
  hangs, with only the top third of the screen visible
 after several
  minutes.
  Further attempts produced the same result.
  
  That office has a workstation used as a simple
 workstation.  Unlike the
  target machine, which is wirelessly connected, this
 one is connected
  to
  the router by cable.  I can connect reliably to
 the fileserver PC.  I
  found
  that within my remote session I could start a new
 session from the
  fileserver PC to the target PC, and this worked well.
  
  Now that's using the same links, but in two jumps
 instead of one.
  What's
  going on?
  
  Phil, London
  ___
  VNC-List mailing list
  VNC-List@realvnc.com
  To remove yourself from the list visit:
  http://www.realvnc.com/mailman/listinfo/vnc-list
 
 
 ___
 VNC-List mailing list
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RE: Indirect connection works better

2009-05-14 Thread James Weatherall
Hi Philip,

Sorry to hear that.  The difference you've highlighted is that the target 
machine is on Wi-Fi, not cable, which can cause issues.  You might also check, 
for instance, what the target computer thinks the MTU of the Wi-Fi network is, 
and compare that to what it really is - if it's smaller than the server thinks 
it is then the connection is likely to stall as soon as a significant amount of 
data gets transferred.

Regards,

--
Wez @ RealVNC Ltd


 -Original Message-
 From: vnc-list-boun...@realvnc.com [mailto:vnc-list-
 boun...@realvnc.com] On Behalf Of Philip Herlihy
 Sent: 14 May 2009 17:09
 To: vnc-list@realvnc.com
 Subject: RE: Indirect connection works better
 
 Thanks, Wez - however, in response to guidance you gave me once before
 I
 already have that setting enabled.
 
 What puzzles me is that either route is using the same links, so it's
 hard
 to understand what the difference might be.
 
 
 Philip Herlihy
 
 
 
 -Original Message-
 From: vnc-list-boun...@realvnc.com [mailto:vnc-list-
 boun...@realvnc.com] On
 Behalf Of James Weatherall
 Sent: 14 May 2009 16:21
 To: 'Philip Herlihy'; vnc-list@realvnc.com
 Subject: RE: Indirect connection works better
 
 Hi Philip,
 
 Some Wi-Fi routers have trouble handling large numbers of small network
 packets, such as are produced when moving the mouse around in the VNC
 session, and that in turn can upset the Windows TCP stack and lead to
 the
 sort of behaviour you're seeing.
 
 You can enable the Pointer event rate-limiting feature in the VNC
 Viewer
 to work around this problem.
 
 Cheers,
 
 --
 Wez @ RealVNC Ltd
 
 
  -Original Message-
  From: vnc-list-boun...@realvnc.com [mailto:vnc-list-
  boun...@realvnc.com] On Behalf Of Philip Herlihy
  Sent: 14 May 2009 15:34
  To: vnc-list@realvnc.com
  Subject: Indirect connection works better
 
  Recent came across a situation again which has puzzled me in the
 past.
  I'm
  trying to connect to a machine running VNC Free edition in an office.
  I can
  make the connection (having set up port forwarding on the router) but
  it
  hangs, with only the top third of the screen visible after several
  minutes.
  Further attempts produced the same result.
 
  That office has a workstation used as a simple workstation.  Unlike
 the
  target machine, which is wirelessly connected, this one is
 connected
  to
  the router by cable.  I can connect reliably to the fileserver PC.  I
  found
  that within my remote session I could start a new session from the
  fileserver PC to the target PC, and this worked well.
 
  Now that's using the same links, but in two jumps instead of one.
  What's
  going on?
 
  Phil, London
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Re: Indirect connection works better

2009-05-14 Thread John Serink
You have an MTU issue.
If you have access to the router/gateway you need to put a tcp mssadjust  
command in the outgoing interface, usually eth0 or something like that where 
 is the max mtu of you internet connection.

A more painful alternative is to change the mtu on the individual machine 
giving you problems.

Cheers,
John

- Original Message -
From: vnc-list-boun...@realvnc.com vnc-list-boun...@realvnc.com
To: vnc-list@realvnc.com vnc-list@realvnc.com
Sent: Fri May 15 02:34:03 2009
Subject: Indirect connection works better

Recent came across a situation again which has puzzled me in the past.  I'm
trying to connect to a machine running VNC Free edition in an office.  I can
make the connection (having set up port forwarding on the router) but it
hangs, with only the top third of the screen visible after several minutes.
Further attempts produced the same result.
 
That office has a workstation used as a simple workstation.  Unlike the
target machine, which is wirelessly connected, this one is connected to
the router by cable.  I can connect reliably to the fileserver PC.  I found
that within my remote session I could start a new session from the
fileserver PC to the target PC, and this worked well.
 
Now that's using the same links, but in two jumps instead of one.  What's
going on?
 
Phil, London
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