Re: [VoiceOps] lync and pots lines

2015-01-23 Thread Lee Riemer
I presume you’ll need to use a SIP ATA device with FXO ports and set it up as a SIP trunk in Lync. From: VoiceOps [mailto:voiceops-boun...@voiceops.org] On Behalf Of Wayne Roberts Sent: Friday, January 23, 2015 6:22 AM To: voiceops@voiceops.org Subject: [VoiceOps] lync and pots lines Hi folks,

Re: [VoiceOps] Canadian TF termination

2015-01-23 Thread Ujjval Karihaloo
Thx Shripal. Onvoy seems to complete these calls to for us, still inefficient based on a case-by-case basis. On Fri, Jan 23, 2015 at 4:59 AM, Shripal Daphtary shrip...@gmail.com wrote: Ujjval, we had this same issue and it was causing headaches for our customers in Canada. Same issue with

Re: [VoiceOps] Canadian TF termination

2015-01-23 Thread Calvin E.
I thought it worth sharing some feedback from a coworker who has been doing this a few decades longer than myself: First, there’s no such thing as a “Canadian” TFN. There are NANP TFNs that can, in theory, be dialed from anywhere in the NANP. Due to massive cost differences, NANP telcos allow

Re: [VoiceOps] Impulse hits out of Sprint PCS to WI

2015-01-23 Thread Jay Ashworth
- Original Message - From: Jay Ashworth j...@baylink.com I tweeted it, but I think Sprintcare's odds of themselves knowing where to send it are 50/50. For the record, a call today was clean, so maybe Twitter did work. ;-) Cheers, -- jra -- Jay R. Ashworth Baylink

Re: [VoiceOps] Canadian TF termination

2015-01-23 Thread Mark Timm
I’ll politely interject the ANI of the originating number does matter as the SMS routes the call based on the ANI and originating LATA. Occasionally a toll free number might be CIC’d to a carrier that the originating switch does not interconnect to. If you don’t have trunks to that carrier

Re: [VoiceOps] Canadian TF termination

2015-01-23 Thread Ujjval Karihaloo
Thx all for the valuable insights! *From:* VoiceOps [mailto:voiceops-boun...@voiceops.org] *On Behalf Of *Ivan Kovacevic *Sent:* Friday, January 23, 2015 1:04 PM *To:* Calvin E. *Cc:* VoiceOps *Subject:* Re: [VoiceOps] Canadian TF termination Calvin This is exactly how it works. ANI doesn't

Re: [VoiceOps] Canadian TF termination

2015-01-23 Thread Ivan Kovacevic
Calvin This is exactly how it works. ANI doesn't matter (although some IVRs also have application based ANI filters) We work with contact centres on both sides of the border, who often transfer to TFNs, and we had to hard code trunks for specific TFNs as there are also US based numbers that do

Re: [VoiceOps] Canadian TF termination

2015-01-23 Thread Ryan Delgrosso
We have trunks with a few canadian providers and route calls from canadian source numbers to TF calls exclusively over trunks to canadian providers. Usually that solves the issue. On 1/22/2015 10:39 AM, Ujjval Karihaloo wrote: Hi All: We are being told by Level3 that if a Canadian DID

[VoiceOps] lync and pots lines

2015-01-23 Thread Wayne Roberts
Hi folks, Hopefully someone can help, Does anybody know how to get Lync server to talk / use a pots line? Wayne. ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Re: [VoiceOps] Canadian TF termination

2015-01-23 Thread Peter E
We've had the same problem. Most go through, but maybe 5-10% get blocked. We've tried several carriers and spoken to couple more and it seems to be an industry problem. Started having conversations with Primus but never bothered to cross the finish line because it seemed like there wasn't a

Re: [VoiceOps] Canadian TF termination

2015-01-23 Thread Shripal Daphtary
Ujjval, we had this same issue and it was causing headaches for our customers in Canada. Same issue with bandwidth also. We ended up buying trunks from Primus wholesale to mitigate the issue. Shripal On Jan 22, 2015, at 10:13 PM, Calvin E. calv...@gmail.com wrote: Hi Derek, Ujjval is

Re: [VoiceOps] lync and pots lines

2015-01-23 Thread Wayne Roberts
Thanks all On 23 January 2015 at 16:05, Lee Riemer lrie...@bestline.net wrote: I presume you’ll need to use a SIP ATA device with FXO ports and set it up as a SIP trunk in Lync. *From:* VoiceOps [mailto:voiceops-boun...@voiceops.org] *On Behalf Of *Wayne Roberts *Sent:* Friday, January