Re: [VoiceOps] Easy ways to measure PDD

2015-04-20 Thread Calvin E.
Asterisk does have logging and can write CDR with start time and answer time. The exact details will depend on the version of Asterisk you are using. For example, https://wiki.asterisk.org/wiki/display/AST/Asterisk+12+CDR+Specification Watch for lines with disposition = ANSWERED and calculate

Re: [VoiceOps] Easy ways to measure PDD

2015-04-20 Thread Peter Beckman
On Mon, 20 Apr 2015, Calvin E. wrote: Asterisk does have logging and can write CDR with start time and answer time. The exact details will depend on the version of Asterisk you are using. For example,

[VoiceOps] Twilio is Hiring Voice Network Engineers

2015-04-20 Thread Colin Brown
Hey all, I run the Carrier Operations team at Twilio and we are hiring experienced Network Engineers. http://grnh.se/i82f0w https://www.linkedin.com/redirect?url=http%3A%2F%2Fgrnh%2Ese%2Fi82f0wurlhash=fo04_t=commentary-share-linktrk=commentary-share-link I can't speak highly enough about the

[VoiceOps] nonprofits

2015-04-20 Thread Ryan Finnesey
This may seem like an odd request but I am looking for a provider that has a focus on the nonprofit segment. I am looking for nonprofits that can use a donation of free consulting services to onboard the origination to Office 365 and then the provider can carry the Lync voice traffic. The

Re: [VoiceOps] Toll Free as Outbound CLID

2015-04-20 Thread Colin Brown
I have also seen numerous carriers reject the calls as well, I've also seen carriers change that after re-negotiating with them so your milage may vary. On Mon, Apr 20, 2015 at 1:06 PM, Calvin E. calv...@gmail.com wrote: From the perspective of a wholesale VoIP provider, we do see Toll Free ANI

Re: [VoiceOps] Twilio is Hiring Voice Network Engineers

2015-04-20 Thread Darren Schreiber
Sorry if I should not post this here in advance but I've been a member of voiceops for a long time and I know the target audience might be interested in or know people looking for this type of work.” Sorry, but not sorry? U.. Really don’t think this board is for job ads but I could be off

Re: [VoiceOps] Toll Free as Outbound CLID

2015-04-20 Thread Darren Schreiber
I believe the proper solution here is the toll-free number goes in the Caller-ID header (P-Asserted or otherwise) and your From: field should carry the ANI (or the optional but rarely used ANI field). This works with most of our providers. The issue is as Calvin has listed. You need to have

Re: [VoiceOps] Toll Free as Outbound CLID

2015-04-20 Thread Calvin E.
From the perspective of a wholesale VoIP provider, we do see Toll Free ANI causing some problems: Routing - some carriers will reject these calls, which can result in traffic connecting at a higher LCR position and therefore less margin. Rating - TF ANI may result in calls being billed under

Re: [VoiceOps] Toll Free as Outbound CLID

2015-04-20 Thread Shripal Daphtary
thanks Ivan, i was just told that its not that we CANT do it on the bworks, but we don't b/c currently can't bill for it if the clid is a TFN. On Mon, Apr 20, 2015 at 11:36 AM, Ivan Kovacevic ivan.kovace...@startelecom.ca wrote: Hi Shri, In Canada it is mandated by the CRTC and most

Re: [VoiceOps] Toll Free as Outbound CLID

2015-04-20 Thread Ivan Kovacevic
Hi Shri, In Canada it is mandated by the CRTC and most carriers pass it through when we send it. Most of our US-bound traffic uses TF CLI which seems to come across. So as far as we are aware, using TF as CLI is not an issue. Best Regards, Ivan Kovacevic Vice President, Client Services

Re: [VoiceOps] Toll Free as Outbound CLID

2015-04-20 Thread Glen Gerhard
Hi Shripal, normally calls with TF CLIDs are just billed as Indeterminant Jurisdiction.   If your rate sheets don't specify IJ calls then it is generally the higher of the two rates. ~Glen On 4/20/2015 8:38 AM, Shripal

[VoiceOps] Toll Free as Outbound CLID

2015-04-20 Thread Shripal Daphtary
Hello everyone, i'm just wondering if there is a legal/regulatory issue with having a TFN as the outbound CLID for a customer on our hosted platform(s). On the broadworks, the system won't even allow for it. However, on our M6, it doesn't really care. thanks Shri