+1 to all that, Vonage for example often gives us a basic Excel sheet as a
CSR. It's like they're a mom and pop shop with an admin assistant typing
into Excel.
Centurylink will sometimes give us hundreds of numbers on a CSR, some of
which don't actually seem to belong to the customer.
On Sat,
I've had several people ask some great questions about the Robocall
Mitigation plan since I sent out my last e-mail so I just wanted to
clarify who needs to file a Robocall Mitigation plan by June 30, 2021.
All companies that sell or resell voice services of any type (VOIP, TDM,
Wireless) OR
