[VoiceOps] troubleshooting RTP loss - and does anyone use webair/opti9?

HI team we recently noticed packet loss happening every morning from 6AM to 11AM, our MOS drops during that time our datacenter in garden City Long island (formerly Webair / now Opti9) claims it is outside of their network and can't do anything - but they have been unable to identify where the

[VoiceOps] dynect oracle end of life

with Dynamic DNS from oracle being end of life next week, What are some companies that offer Dynamic DNS? and that has built tools to migrate the data from dynect to them ? -- Izzy Goldstein Chief Technology Officer - DevOps Master Main: (212) 477-1000 x 2085 <(212)%20477-1000> Direct:

Re: [VoiceOps] Peerless issue?

Yes we still are It’s been happening on and off for weeks now Peerless keeps saying that Verizon wireless is having capacity issues sending call to Verizon business For weeks it has not been resolved On Wed, Mar 22, 2023 at 19:36 Dovid Bender via VoiceOps < voiceops@voiceops.org> wrote: >

Re: [VoiceOps] Call completion errors (503) from multiple carriers

Thinq had an issue this morning, which was resolved they had a issue applying the balance to accounts, so calls were rejected with a 503 funds required i dont have any issues with bandwidth On Tue, Aug 30, 2022 at 3:01 PM Carlos Alvarez via VoiceOps < voiceops@voiceops.org> wrote: > We are

Re: [VoiceOps] anyone from charter ?

IP address And this causes issues in SIP and with VPN’s On Thu, Jun 23, 2022 at 17:37 Izzy Goldstein - TeleGo wrote: > Anyone from charter that can reach out to me? off list is ok > > i am facing an issue with VoIP/SIP > > pockets from my datacenter to a specific IP

[VoiceOps] anyone from charter ?

Anyone from charter that can reach out to me? off list is ok i am facing an issue with VoIP/SIP pockets from my datacenter to a specific IP are not making it to the destination, 1 HOP before the Default gateway sends the packets to another destination perhaps ? -- Izzy Goldstein Chief

[VoiceOps] whatsapp integhration

has anyone successfully setup integration with whatsapp can share with me off list some "getting started" steps ? -- Izzy Goldstein Chief Technology Officer - DevOps Master Main: (212) 477-1000 x 2085 <(212)%20477-1000> Direct: (929) 477-2085 Website: www.telego.com

[VoiceOps] acrobits app - sounds pop and crackle

i've noticed "scratchy" sounding phone calls when using the app, but when i make calls with the native iphone app, it works fine when i use the acrobits app, it sounds like something is in the speaker - best described as pop and crackling anyone else using acrobits and found a solution for

[VoiceOps] some of my customers DID show as Possible Spam

We get Support Tickets from our clients that when they call their Customers, their customers see the call from Possible or Potential Spam etc I reached out to our vendor we use for Termination, who is an aggregator and they say the issue is with the person getting the call, Why is this happening

Re: [VoiceOps] Having issue terminating to cell phones?

ine having busy SBCs all of a sudden timing out on bad IPs for a > ton of calls. Could that be causing it? > > > > Matt > > > > *From:* VoiceOps *On Behalf Of *Izzy > Goldstein - TeleGo > *Sent:* Wednesday, June 30, 2021 3:14 PM > *To:* Voiceops.org > *Subject:* [Vo

[VoiceOps] Having issue terminating to cell phones?

Anyone else experiencing this issue ? now i have the same issue with Broadview circuits and also when using brightlink via Thinq -- Izzy Goldstein Chief Technology Officer Main: (212) 477-1000 x 2085 <(212)%20477-1000> Direct: (929) 477-2085 Website: www.telego.com

[VoiceOps] Digium / Switchvox DMTF issue

i have a few Customers using Digium Servers we noticed on our installations when we upgraded their server to 7.2 and above the client starts reporting DTMF issues (DTMF is not recognized by the system) i have time troubleshooting this with Digium and with Adtran, they both point fingers at

Re: [VoiceOps] Peerless issues in NY

that will. On Mon, Jan 25, 2021 at 2:16 PM Dovid Bender wrote: > Seems the blame game is back... Time to look for alternatives I suppose. > From what I hear they don’t care about their wholesale much and are focused > on retail. > > On Mon, Jan 25, 2021 at 13:58 Izzy Goldstein - TeleGo < >

Re: [VoiceOps] Peerless issues in NY

Yes, seems DIDs to LRN 6468471999 is down i also experienced sporadic outages to other DID's (on other LRNs) but they are all with calls From Verizon Wireless On Mon, Jan 25, 2021 at 1:49 PM Dovid Bender wrote: > Is anyone else having issues with Peerless in NY? Calls from Verizon and >

[VoiceOps] issues with calls to-from verizon wireless ?

has anyone else noticed issues only with calls to and from Verizon Wireless cell phones ? -- Izzy Goldstein Chief Technology Officer Main: (212) 477-1000 x 2085 <(212)%20477-1000> Direct: (929) 477-2085 Website: www.telego.com

[VoiceOps] Fios in NYC area?

getting complaints from customers using FiOS of packet loss to our data center but getting word there is an issue in the NYC area with other data centers too? -- Izzy Goldstein Chief Technology Officer Main: (212) 477-1000 x 2085 <(212)%20477-1000> Direct: (929) 477-2085 Website:

[VoiceOps] unusual attempts of calls to 60547290XX

anyone else noticed this -- Izzy Goldstein Chief Technology Officer Main: (212) 477-1000 x 2085 <(212)%20477-1000> Direct: (929) 477-2085 Website: www.telego.com Confidentiality Notice: This e-mail may contain confidential and/or

Re: [VoiceOps] Investigating random call completion issues nationwide

employees daily, in the > morning, so I suspect that’s the issue. > > > > *From: *Izzy Goldstein - TeleGo > *Date: *Thursday, March 19, 2020 at 9:12 PM > *To: *Darren Schreiber > *Cc: *"voiceops@voiceops.org" > *Subject: *Re: [VoiceOps] Investigating rand

Re: [VoiceOps] Investigating random call completion issues nationwide

i experienced the same issues Peerless says: We’re sorry for the calling issues you’re experiencing today. As you may know, these are extraordinary times and we are currently seeing network congestion industry wide – the events of the past week have had a direct impact on all telecommunication

[VoiceOps] E911 - Working from home

how messy is this needing to change many E911 locations for Remote Employees -- Izzy Goldstein Chief Technology Officer Main: (212) 477-1000 x 2085 <(212)%20477-1000> Direct: (929) 477-2085 Website: www.telego.com Confidentiality Notice:

Re: [VoiceOps] Ring Central NOC contact?

Make sure the gaining carrier re-announces the number LRN maybe the port got stuck somewhere, and some carrier left the number in their switch ? On Mon, Dec 2, 2019 at 3:12 PM Carlos Alvarez wrote: > We have a customer who needs to communicate with a Ring Central customer, > but none of our

Re: [VoiceOps] looking for IVR PBX Workflow template

tware? >> >> If you're using macOS, try OmniGraffle: >> >> https://www.omnigroup.com/omnigraffle/ >> >> No affiliation. >> >> Pete >> >> > On 30/07/2019, at 6:57 AM, Izzy Goldstein - TeleGo < >> igoldst...@telego.net&

Re: [VoiceOps] looking for IVR PBX Workflow template

ile, with due apologies for brevity and errors. > > On Jul 29, 2019, at 10:12 AM, Ross Tajvar wrote: > > I don't know of any special purpose software that does this. I just use > regular diagramming software. I'm partial to draw.io. > > On Mon, Jul 29, 2019, 9:47 AM Izzy Goldste

Re: [VoiceOps] looking for IVR PBX Workflow template

it will route the call to a specific extension or to a Queue etc On Mon, Jul 29, 2019 at 9:43 AM Shripal Daphtary wrote: > Izzy - are you looking for software that JUST does the work flow > visualization, or like a CPAAS designer? > > > > On Sun, Jul 28, 2019 at 10:32 AM Izzy

[VoiceOps] looking for IVR PBX Workflow template

Hi all i am looking for a workflow software that i can use to design a workflow for incoming calls, - if it is currently during business hours - they hear a list of options to press (different language) - if they press 1 for english , they will hear other greetings with other set of options etc

[VoiceOps] flowroute increased 2400 percent belgium ?

One of our divisions was using flowroutes for international termination and we noticed prices to Belgium increased by about an astonishment %2400 did anyone else notice this ? who are you using for International Termination ? who else has the fraud protection like they use ? -- Izzy

Re: [VoiceOps] is there an Answering Service geared towards telecom industry ?

> Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > > > > Midwest Internet Exchange > http://www.midwest-ix.com > > > > ------ > *From: *"Izzy Goldstein - TeleGo" > *To: *"Voiceops.org&

Re: [VoiceOps] is there an Answering Service geared towards telecom industry ?

push/pull information from your > systems (SOAP,REST, etc). > > > > Service is billed monthly, base rate + per minute. If you are interested > I can get a sales person to give you specifics. > > > > -Matt > > > > > > *From: *Izzy Goldstein - TeleGo

Re: [VoiceOps] is there an Answering Service geared towards telecom industry ?

es along side our ISP > (25 years) & ITSP. > > > > Your system can access APIs via standard protocols and Tx/Rx information > > > > What type of services are you looking for? > > > > > > *From: *VoiceOps on behalf of Izzy > Goldstein - Tele

[VoiceOps] is there an Answering Service geared towards telecom industry ?

Which answering service do you use for your Business ? I am looking for one that supports API's (to send the call details to an API) -- Izzy Goldstein Chief Technology Officer Main: (212) 477-1000 x 2085 <(212)%20477-1000> Direct: (929) 477-2085 Website: www.telego.com

Re: [VoiceOps] Curious Caller ID issues

it shouldn't be that hard to get information to send over to peerless pull traces from your system ? filter for all calls that had that Caller ID. BTW do you see the real caller ID information in any headers ? or they all have the "845-789-" number ? On Sun, Oct 14, 2018 at 5:53 AM Jared

Re: [VoiceOps] ICTFAX - configuration

to. sofia/gateway/%trunk/%phone > for example... sofia is the freepbx sip stack or something. Forgive me. I > do not use FreePBX. > > > Matt > -- > *From:* VoiceOps <voiceops-boun...@voiceops.org> on behalf of Izzy > Goldstein - TeleGo <igo

[VoiceOps] ICTFAX - configuration

has anyone successfully configured ICTFAX on centos ? i am trying to follow the guide, and im stuck with getting the SIP Trunk registered, I want to register the ictfax to a SIP Trunk, I have the trunk information, (host, username, password) but in the GUI it is asking for other information

Re: [VoiceOps] Blind Transfer Issue to iPhones on Verizon

i dont think its a "verizon iphone" issue, i cant see how you doing a blind vs a "warm" transfer compare your two invites to the upstream carrier, maybe when you do a blind transfer it has some bad headers or information in some parameters etc On Mon, Jun 5, 2017 at 11:35 AM, David Wessell

Re: [VoiceOps] VoIP Testing

Voip Monitor +1 On Tue, May 23, 2017 at 3:52 PM, Glenn Geller (VDOPh) wrote: > +100 for voipmonitor > > Thanks, Glenn (Mobile) > > On May 23, 2017 12:49 PM, "Mark Wiater" wrote: > > > From time

Re: [VoiceOps] in-house answering service solution

tive... answerallusa.com >> >> An alternative... www.patlive.com >> >> On Tue, Mar 7, 2017 at 4:34 PM Izzy Goldstein - TeleGo < >> igoldst...@telego.net> wrote: >> >> anyone have anything they would recommend ? >>> >>> my client i

Re: [VoiceOps] Escalating a problem with a Cox routing error

peerless used to be great like that, other carriers seem to be by far advanced and ahead of the game On Thu, Feb 16, 2017 at 6:43 PM, Jared Geiger wrote: > Snapbacks can be done quickly if the carrier is modern and not full of red > or blue tape *wink*. Someone ported a

Re: [VoiceOps] Escalating a problem with a Cox routing error

​provide CPX NOC the Call Examples of the calls that dont work they can track why that COX customer couldn't place the call​ also sometimes re-advertising the TN with the LRN can help On Thu, Feb 16, 2017 at 3:37 PM, Carlos Alvarez wrote: > They seemed very unhappy with

[VoiceOps] anyone from AT on here?

i need some help with a Phone Number belonging to AT, anyone on here able to assist me please contact me directly -- Izzy Goldstein Chief Technology Officer Main: (212) 477-1000 x 2085 <(212)%20477-1000> Direct: (929) 477-2085 Website: www.telego.com

Re: [VoiceOps] Hotel IP phones

a few months ago we setup the phone system for a new NYC hotel, really modern hotel in Brooklyn NY after months of researching and looking at many many options we have the experience and able to handle these setups, reach out directly if you need any help or advise etc On Thu, Jan 5, 2017 at