Re: [VoiceOps] Misrouting 911 Calls?

2022-01-05 Thread Mike Hammett
Escalate to the PUC and ETSBs. Unfortunately, with companies like that, honey doesn't work. You need vinegar. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com - Original Message - From:

[VoiceOps] VoIP is a restricted business?

2022-01-05 Thread Oren Yehezkely
Hello, Happy New Year everyone. I recently became aware of the fact that banks (and financial institutions) define any business that merely mentions the word VoIP as restricted. Meaning they would not allow such a business to work with them. As if VoIP is some kind of an illegal substance. I am

Re: [VoiceOps] VoIP is a restricted business?

2022-01-05 Thread Tim Bray via VoiceOps
Hi, You might want to say which country, as banking regulations will vary from country to country. There is a lot of fraud in telecoms, but I've usually seen this come out in terms of delayed settlement for card transactions and such.  (but I've not seen this for years) And remember that

Re: [VoiceOps] VoIP is a restricted business?

2022-01-05 Thread Henning Westerholt
Hello, Yes, I noticed that as well during communication with financial services. Usually, the term VoIP only refers to e.g., handling of customer calls. I can imagine one reason is the high number of complaints and chargebacks that some VoIP customer service providers have for some reasons.

Re: [VoiceOps] VoIP is a restricted business?

2022-01-05 Thread Carlos Alvarez
I'm not aware of some VoIP banking issue in the US, but you didn't specify the country. I've never heard of Wise. But I don't think "VoIP" is an industry, category, or business type. We always choose "telecom" as the type. Paypal and Amex recently made a change where if you choose telecom as

Re: [VoiceOps] VoIP is a restricted business?

2022-01-05 Thread John Levine
It appears that Carlos Alvarez said: > >I'm not aware of some VoIP banking issue in the US, but you didn't specify >the country. I've never heard of Wise. It's what used to be called Transferwise. They were originally a FX provider but now they provide multi-currency accounts which look a

Re: [VoiceOps] Misrouting 911 Calls?

2022-01-05 Thread Aaron C. de Bruyn via VoiceOps
Thanks again everyone. I ended up going with bulkvs.com. They answered the phone when I called, didn't have voicemail saying they were out for Christmas and would be back 2 days ago, their API made it pretty simple to load ~270 phone numbers in a matter of minutes, and the '922' test number

Re: [VoiceOps] VoIP is a restricted business?

2022-01-05 Thread Oren Yehezkely
Carlos, The country is the US of course. I did not know that this list has people from other countries. The problem is not what category you choose but it is what THEY CHOOSE FOR YOU. Just by looking at the website, they decide that you are a VoIP company and your account may be immediately