Re: [VoiceOps] How to assure LNP accuracy as a small ITSP

2015-06-23 Thread Matthew Crocker
Get the phone bill from the end-user and pull a CSR to validate the information — Matthew Crocker President - Crocker Communications, Inc. Managing Partner - Crocker Telecommunications, LLC E: matt...@corp.crocker.com E: matt...@crocker.com On Jun 23, 2015, at 4:11 PM, Carlos Alvarez

[VoiceOps] How to assure LNP accuracy as a small ITSP

2015-06-23 Thread Carlos Alvarez
Without any access to directly verify phone numbers, we run into quite a lot of issues and rejections because of erroneous customer info that doesn't match what the carrier has. What do some of you do to assure the highest possible accuracy and success?

Re: [VoiceOps] How to assure LNP accuracy as a small ITSP

2015-06-23 Thread Carlos Alvarez
We've received CSRs from CenturyLink that were incorrect. They listed numbers that belonged to Level3, and numbers that had been cancelled previously. On Tue, Jun 23, 2015 at 1:38 PM Matthew Crocker matt...@corp.crocker.com wrote: Get the phone bill from the end-user and pull a CSR to